Home Services at The Home Depot

Good service that day

Great customer service.

Our experience was absolutely terrible with Home Depot's carpenter crew. The crew that participated in the Chesterfield Moose Lodge carpet installation treated the entire business poorly. After paying in full it took an entire week for a 2 day deadline for the work in a 2 room establishment to be finished and that was only after the head of the crew spoke to our bar manager with no respect and failed to meet the requirements in which she was given orders to direct them on what the specific needs of the establishment. The work we paid for was done sloppy; they left half of the carpet undone during the beginning, leaving open nails around the bar area where most people interact, leaving many safety hazards around for the children, adults, and elderly that accompany our building and not coming back to repair it until a week later. The dance floor and dining area towards the back of the building had half of the carpet done and the other half where they removed older carpet they failed to finish and for another week left open carpet glue on the flooring where heavy traffic takes place, causing yet another safety hazard for those who participate in karaoke, dance, and parties containing food and drinks to be present. Due to our very busy scheduling we were unable to close for longer than the 2 days it was supposed to take to be finished and it ended up taking an entire week (Sunday to Sunday) and our guests were exposed to a very dangerous environment during the course of their "work". It was unfair and the gentlemen running the operation was very rude, uninterested in our requests, and lazy from what our staff could manage to see due to his poor timing on our property and disregard to the facility's safety.