Reviews of local pros in Danville, Virginia

4.8 based on 62 reviews Back to the listing
    5

    They did an amazing job. Workers called before they arrived and went straight to work. Completed the job and cleaned up. Great value and amazing service .extremely knowledgeable and works fast an smart.

    5

    We used Comfort Last year for our Tune up and they told us then there was a leak they would keep an eye on. Because of their customer service last year, we trusted their assessment this year.
    I am a researcher and HUGE on customer service, so I needed to be able to research costs, Comfort Cooling as well as the system and manufacturer. What I couldn't find online, they provided and very timely. They were all really great, but Terry was our main contact. He was knowledgeable and communicated outstandingly. They researched all the systems i was interested in and then gave me their professional opinion of what way they thought i would realize the most savings and comfortable home. My husband and I have been so pleased with it all

    5

    If I could give this establishment 10 stars I definitely would! From the administrative staff ( Meagan) to their field technician (Mike) they provided unparalleled customer service and support. We were planning to have to replace our unit when in actuality we only needed a repair and a few notes to consider for future planning. These people are knowledgeable and will not try to coerce unnecessary replacements or repairs. Had us up and running in less than 30 minutes.

    5

    Terry is knowledgeable, proficient and thorough. He is also very personable. He took time to explain why he was replacing our AC capacitor. It is always a stress free experience having him service our HVAC system.

    5

    Larry reassured me of the mini split functions and made my requested adjustments.

    5

    Very quick response time to service call. New unit and installation occurred within the week. Loaned and installed two window units to keep house cool while waiting. Always kept updated by office, dispatch and on-call technician. Professional, courteous and respectfull installers. Highly recommend this company.

    5

    This was the best service I have ever had. Terry was excellent knows his job and very efficient. He worked and cleaned the outdoor unit and put the filter in explained to me how the unit works.I feel he is the best so I plan to let the service with Comfort cleaning Heating and air conditioning and the price was just right.Terry was pleasant explained what he was doing and I learned a lot. I am making him my heat pump to always be serviced with Mr Terry . Thank you all Clair Toles

    5

    Terry did a very good job and answered all our questions

    5

    Excellent service and knowledgeable service manager Terry came on time and fixed us right away. Will definitely use them again and highly recommend to anyone who has Air Conditioning and Heating needs! Thank you so much Terry!

    5

    These guys have been helping me out on different houses for years. Great group of guys. I already knew Donald and Mike, and a few others. Today I had 2 of my houses AC systems serviced by Joe & Wesley (I hadn't had the pleasure of meeting them today) also top notch pros. I'm 100% recommend using this company. They have done work from minor fixes to full blown hvac/re-plummings of houses for me. Solid~

    5

    As a family we have used Comfort Cooling for years & they never disappoint. Thank you Mike for explaining everything to me and making sure I was treated fairly. Always great attitude and professional. All of the guys have been.

    5

    Mike came out and gave us an estimate on a whole new package. The estimate he gave us was the same total when it was time to install the new unit. The time frame from ordering the unit until the installation was maybe 2 weeks. He was very knowledgeable and answered any questions we had. He was very pleasant and friendly. He always followed up with you when he said he would. Matt and another gentleman installed our unit they were on time. They both were very friendly and helpful. They left no mess behind. I will recommend Comfort Cooling to anyone who needs any kind of service done.

    5

    Excellent communication. Fixed issue quickly very helpful. Thanks for a great experience.

    5

    Technicians showed up on time and ready to get the job done. Their work looks really good and they were even careful not to track mud thru the house since the job site is mostly dirt. Good guys, great attitudes, and excellent work -- kinda stands out in today's world!

    5

    Comfort Cooling gained my trust and came to my rescue on a hot day so I wasn’t out of business for too long! The service man explained what he was doing so I also felt confident that the problem was fixed.

    5

    Mike is absolutely wonderful. He was punctual he has excellent customer service skills and he's extremely compassionate. I really enjoy working with Mike and Comfort Cooling.💜💜💜💜💜

    5

    Got Terry’s name from a colleague. He came out, gave us a quote on Saturday (very awesome quote, best of the bids we got) and had our unit ordered and installed before the week was out! He is very thorough and advised on ways that we can make our system last and how to get the best utilization of the unit after we did some remodeling work. Very honest and good integrity. Amazing work!!

    5

    Terry is great to find a problem. He works hard to ensure your concerns are addressed. Very prompt.
    Donna is very conscientious in scheduling appts. She takes pride in her work.

    5

    A+😊.obviously very experienced, knowledgeable, professional but personable. Kept me informed along the way and shared his findings and how it was resolved . After my bad experience with the original furnace installer (poor workmanship, poor quality ) I was very apprehensive 😬. All my fears were unwarranted! The technician was GREAT! I’m a very pleased customer and would him any day. Thanks Comfort Cooling 🤗

    5

    From the quote to the finish, Terry was very informative and answered all of our questions. He stayed after the install to make sure our new system worked properly.
    Installers Travis and Randon were very efficient installing our new heat pump and handler. They made sure they cleaned everything when they finished. Will definitely recommend this company and will use them again with all of our future heat and air needs.

    5

    I highly recommend Comfort Cooling for any hvac and plumbing needs. Very friendly to work with and extremely responsive.