HVAC reviews in Dumfries, Virginia
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C.B. Lucas provided outstanding customer service. Eric was very courteous and professional. His ability to diagnose and resolve the issue with the air conditioner was outstanding.
Many Thanks Again
James McClain -
Great company! We have been assigned Dennis today and he was the best we’ve had from cb Lucas. Overall a good company but Dennis is the man he’s a great rep for the company. I recommend CB Lucas everyday of the week definitely recommend Dennis! Thank you CB Lucas!
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I have used CB Lucas for quite a few years and I’ve always been happy with them. Dennis came today and was above and beyond. He was very thorough. I would definitely recommend him to your customers.
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Outstanding service and diagnosis of my HVAC. Identified the problem as a capacitor, replaced it and it was cooling again in short order. Great attention to detail, cleaned up and used shoe covers to make sure no mess was tracking into the house. Chris L. was my service technician and was very pleasant to deal with. I will used C.B. Lucas for my future HVAC repairs.
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C.B. Lucas installed our HVAC system. We also have a maintenance contract with them. Dennis was here today and did a great job on checking out our system and briefing us on the status of our system. Dennis provided a great customer service experience.
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We had a very good technician today (Dennis Sanderson). He corrected a circuit board that was left on top of the unit in the attic since it was installed and installed it inside the duct. He also kept us informed of potential future issues with the capacitor. He was very informative and helpful.
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So I had my semi-annual HVAC checkup and as usual CB Lucas folks were professional and efficient. This time my technician was Eric, who was just outstanding. Not only was my system checked including changing filters and cleaning outside coils. I was very pleased with the service.
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C.B. Lucas is an exceptionally trustworthy company. They stood out head and shoulders above the several companies I considered to replace our home’s HVAC system (air handler and heat pump) with a Trane system. What truly distinguished them were the upfront ways Mike discussed the project with me and how well his technicians did the work: consistently prompt, efficient, professional, and personable with no nonsense and no hassle. Overall, pricing was competitive; service was superior.
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CB Lucas was great as usual! Very efficient and accommodating while providing helpful information to keep my HVAC working to the best of its ability. Thanks again and I will continue to schedule seasonal maintenance with you guys.
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Horrible experience. HVAC not done to fit the needs of the finished space. Blazing hot in summer and freezing in winter- 1 vent installed to service over 1200 sq feet of finished space including an exercise studio. In addtion to that, the units don't work and leaked through the ceiling. Michael Lucas refused to analyze or repair the issues. Plus, refused to honor the warranty.
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Dennis was absolutely amazing. Very knowledgable and gave the ac unit a complete assessment. He explain things and how to take care of the problem. I have had 4 previous techs come out and none have been as efficient as Dennis. He was able to fix the problem that previous techs looked over and bypassed. Thank you Dennis, such a nice individual.
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We've been customers of C.B Lucas for the last 25 years since we moved here. They did a great job of replacing our 25 year old system & testing the new one. New techs but same excellent & quick service as we have always had from them.
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This is my 4th install with CB Lucas in many homes over the years. They are a quality company. Billy will give you a no nonsense estimate based on your needs and will not try to oversell on add-ons. Install team showed up on time and installed the unit without issue. Very happy with the work.
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I have been a faithful customer for more than ten years. I purchase yearly the HVAC contract. Troy is the technician that service my equipment and he is excellent!!! My mom is now a customer. I highly recommend CB Lucas!
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CB Lucas and Eric take such great care of our home, we never have to worry about our heating and cooling system. Will always use them!
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The technician, Troy was very professional and expedient.
Looked over all working parts of the system and reported all good. -
I am so grateful for CB Lucas. They come quickly, they are clean and courteous, they are honest and they do great work. I checked out 4 other places before I found this company and they are the most reasonably priced. Thank you CB Lucas
Updated: I just had another tricky problem come up and had to get it fixed. Greg's work was artistry! Thank you CB Lucas for hiring people who know what they are doing. -
The technicians are considerate and professional, taking the time to answer questions. I've trusted CB LUKAS for years to take care of my HVAC systems and they keep humming along.
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CB Lucas Dennis Sanderson; Dennis did an excellent job in my annual furnace inspection for the winter; I’ll use Dennis again if he’s available; Eric B Dumfries VA
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Smoothest process of getting help for residential HVAC I’ve ever experienced in my life. Our tech, Eric Montoney, did a fantastic job, diagnosed the problem right away and gave us workable solutions, and was so kind and professional. We’ll call CB Lucas for all our residential needs in future.
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CB Lucas accommodated our EMERGENCY AC SERVICE CALL within a few hours of us calling them. They squeezed us into their jam packed schedule during the heatwave that hit the DC area. Our technician was professional, courteous and efficient. We highly recommend CB Lucas for all your HVAC needs. Thanks for taking care of our family when it really counts!