Flooring reviews in Fairfax, Virginia

Clawes Flooring is excellent from their showroom to installation!!! Their sales personnel are very knowledgeable and helpful with any questions - they give time to look at what you are shopping for and give you samples to take home to decide which product looks best in your home!!! I ❤️❤️ Clawes Flooring - they are the best❣️

I LOVED working with this place. This is a small family owned and operated business with superb customer service. Roy was fantastic to work with and was extremely knowledgeable. We didn’t have the appropriate threshold transition between a new section of LVP I installed and the carpeting they were installing. Clawes was nice enough to get their installer to cut and secure a piece of threshold material so we wouldn’t have to deal with installing it ourselves. Definitely recommend using them and we’ll certainly be using them in future projects. ❤️❤️❤️

Teressa at clawes is awesome.

Good companie profesional istaler good material number one this area virginia

These guys did an amazing job, very happy with the results.

Have dealt with them many times. Friendly fast fair service and take care of any issues.

Excellent service , excellent pricing ( way lower than Home Depot , Lowes and Empire), I would recommend them every time!

Best price in the area, best quality, best service. We were SO happy to find such a quality company within our budget.

Fantastic job …… thank you so much the stair carpeting looks like it is brand new!
5 stars

Clawes is truly a family owned business with excellent products and services. Their prices are very competitive. I highly recommend them

They installed our carpets sveral years ago they did a great job. I highly recommend them

Incredible owner and staff. Walked in the store and within 15 minutes you felt like family! Very knowledgeable and talented group !!!! Designers to help with color coordination.

The workmanship was good but customer service and management are horrible. We asked for an estimate and did not get one until they auto generated one on the day they billed us for work done charging $2200 for 12 hours of work…they will overcharge you for the work amd their management personnel are rude.

The team at Clawes was incredible. They listened and went above and beyond. This is the type of place you want to work with and can trust.

I was in a bind and they were able to come same day so I could prepare my house for rent. Great customer service, great cleaning, great price! I will be a repeat customer forever!

This is my “go to place” for custom stair runners, beautiful area rugs, and area rug cleaning. It’s like I’m dealing with friends, every time I come in the door. Top quality and amazing prices.

Very happy with our new flooring overall and it was done professionally and timely. Very fair pricing and quality. A follow up appointment to fix things was difficult to book but they finally came through today.

Had 2 stairrunners installed and it was quick and easy. The quality is great and we got great recommendations from Edgar as well. Very friendly staff and would recommend.

FIRST CLASS, what else can I say!!!!!! I can not give enough praise towards Clawes Carpets. This company is family owned and it truly shows!!! The very first time my wife and I stepped into their showroom (Fairfax location) we felt that family/relaxed/genuine atmosphere. Jimmy welcomed us into the store and made us feel completely comfortable and made two individuals who had no knowledge besides “yeah that looks nice” into two people who now have an abundant wealth of flooring knowledge. The best part of having Jimmy help us out was the honesty!!! We dealt with some other flooring stores and major companies and just felt they wanted us to buy the Taj Mahal of flooring and they wouldn’t take “no thanks, that’s not within our budget” for an answer. Those places kept drilling it into our heads that everything else is inferior and not to even think about it. This is the absolute opposite of Clawes Carpets!!!!! Jimmy showed us the whole spectrum of products (sorry forgot to mention we were looking for hardwood/laminate flooring) that they offered. And yes they do have the Taj Mahal of flooring options but they also have other levels to choose from. Feeling a bit apprehensive that we wouldn’t get the same price as we would if we used their installers I was hesitant to bring up to Jimmy that we had a family friend that would be installing the floor for us and that we wouldn’t need to use their installers. Jimmy’s response, “No worries at all, that doesn’t change the price one bit.” Man was I relieved to hear that! When you are dealing with over 1,000 sq feet of flooring even adding cents to the price can cause 100’s of dollars to your overall bill. Jimmy proceeded to show us products that fit our budget and not only that but he told us the truth about them, and I mean the absolute truth even if meant that a little cheaper product would be the better choice for what my wife and I were looking for. Who does that these days!!!!! An honest to goodness ethical family run company who has the best interest of their customers at heart. CLAWES CARPETS people!!!!! Use them you won’t be sorry!!!!!!

Carpet was installed in our entire upstairs, plus two sets of stairs. After installation, a flaw in the carpet was noticed and the company immediately sent the OWNER to investigate. Upon review, he contacted the manufacturer; they completed an investigation and found the carpet to be defective. All carpet has been replaced! Clawes was exceptional in responding and correcting the situation. Customer service is important and Clawes receives an A+ from us.

Clawes carpet has been recommended to us before, and, having been disappointed in other companies we've used in the past we went there for new carpet for a bedroom, a hallway and two stairs. The staff were friendly, helpful, didn't push us beyond our budget, and arranged for free samples to be sent to our home. So we signed a contract.

Fast forward to installation--WOW, 5-star service at *least!* These poor guys; Victor and his crew, had to put up with *no* *air conditioning* on a 90+ day when they had to work on the top level of our townhouse. Not only did they not complain, they didn't even make a face when I explained and apologized for the horrible situation. I finally persuaded them to have a glass of ice water.

Their shirts became soaking wet, but they were done in less than 4 hours, and everything is *perfect*, down to cleaning up after themselves to the point where I can't even find anything to clean. They did not cut any corners or do less than a stellar job, even though they could easily have been forgiven for trying to get out of here earlier. Superb!