HVAC reviews in Goochland, Virginia

Got me in and out!

If I could give zero stars I would. I call this company to come and fix my HVAC unit to their credit they came out next day and diagnosed the unit charged me $120. The manufacturer said the unit is still under warranty so I can get free part but that only HVAC pro can make that call to change and order. After the diagnosis I called 6 times to ask for update on the part order and first few times they answered then the rest of the time NOTHING!!! Left messages asking please let me know something but to no avail. Now I have to call someone else and pay another diagnose fee and I don’t even know if they ordered the part needed because manufacturer will not send another one. Very disappointed in this company I had high hopes. Personally they have lot my trust and will never use them again.

Excellent Service!!

Professional and knowledgeable. I will always recommend them

A great company that stands behind the products they sell and the work they do!!

Excellent clean installation. Quality work. Professional and knowledgeable.

Thanks once again to Phillip and Allen Mechanical for getting my AC fixed and for a quick response.

Came the very next morning to do an annual inspection and was early, nice and professional.

Steven does a great job, and is very reasonable. 5 stars.

Great customer service, trustworthy folks, knowledgeable and honest. I’ll use Allen Mechanical for HVAC at my home and will gladly recommend them to my real estate clients as well. A great experience.

I highly recommend ALLEN MECHANICAL, they do an excellent job, at a very affordable prices, and without surcharging a fee for coming to your home. Steve just fixed my A/C didn't have to endure the 97F+ outside heat waiting for a Technician, as he promptly came and fixed the problem.

After my upstairs AC failed to cut on I thought I was going to need a whole new outside unit. However it turned out that the inside component was actually clogged with mineral deposits. Through a phone call I was walked through how to clean out the water pipes on the inside component with the included brush.
Low and behold it worked. They suggested this and saved me not only from unnecessary repairs but also a trip charge. They even followed up the next day with a phone call to make sure the unit was running properly.
I'll definitely be using them in the future.

Allen Mechanical is who I use for all of my HVAC needs. They are professional, timely, and honest. I always recommend them to anyone who asks. Always 5 star work. Thank you Allen Mechanical!!!

The hot water heater that also supplements hot water to the coils to my Heat Pump to provide auxiliary heat was not working properly. Another company suggested replacement of the Hot water heater. Contacted Allen Mechanical, same day Phillip assessed the problem, and two days later he and his plumber fixed my hot water heater. I can not express enough my gratitude to Phillip for his caring demeanor and interest in saving me extra expenses. For a senior it means a lot.

Incredible service - The nicest people - Helped me out big time. I called because my heat pump was acting up. It was a quick fix with his advise over the phone. Thank you Allen Mechanical Great Job !

AC started making noise and fan stopped working around 8pm. We sent a message and someone responded within minutes. We were told to turn off unit to avoid further damage and someone would call us first thing in the morning. True to their word we received a call before 8 am and they were at our house around 1130. Unit was back up and running by 12. So very thankful because this heat is brutal. Will definitely use them again.

Called on a Sunday and left a voicemail. I got a call back before 8:30am Monday morning from Steve Allen. He was beyond professional and very helpful. We got set up with the repair help we needed and everything went well. I could not be happier and the guys at Allen Mechanical will be my go to for anything I need in the future. Again - THANK YOU!

Called on a weekend. Left message. Received a call back within an hour. Was very courteous. Set up an appointment. Arrived on time. Fortunately it was an easy fix. Repaired the problem and was gone within a half hour. Have always had great service from Allen Mechanical.

We had a great experience with Allen Mechanical. They were honest and very knowledgeable about our systems and what to expect. Fair pricing and quick response. Will definitely use them again!

First thing today, Allen Mech. (Steve) responded quickly to address my HVAC concerns.

Over last 2 years, they (Philip & Philip) also did a great job installing 2 mini-split systems.

Appreciate all the diligent work and timely follow-up. Recommend them to all my Goochland friends.

I have worked with Allen Mechanical on several occasions now. They are an honest and reputable company which is 100% focused on doing what is right for their customers! I have worked with both Philip and Steve on the following projects/issues.

- Troubleshooting and replacement/retrofitting of malfunctioning Trane thermostat and zoning system
- Troubleshooting and repair of clean effects air filtration system
- Installation of new Trane HVAC system for my 3rd floor
- Troubleshooting and fix of exterior unit run capacitor
- Troubleshooting and fix of thermostat error preventing unit from cooling

In each of these cases they were extremely professional, and their experience with Trane systems was immediately evident. They took the time to explain exactly what was happening and provided me with multiple options for repair, replacement, and/or installation. On a couple occasions this included walking me through a troubleshooting process over the phone which allowed be to get the system back up and running on my own without a service call. They also offered to help me locate used components for an obsolete Trane system to help reduce the cost of the repairs. Ultimately this search was unsuccessful and we had to install a new zoning system, but their willingness to try and always go the extra mile for their customers is what sets them apart.

I would strongly encourage you to use Allen Mechanical for all your Trane equipment service and installation needs.