All reviews for Benchmark Heating & Cooling

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    5

    Absolutely thrilled with Benchmark Heating and Cooling. Needed a new unit and they ordered immediately on Friday. Originally set to come on Monday. Was called later Friday evening that the unit came in and was offered a Saturday morning install. They were on time and very pleasant. Cleaned everything up and my house is cooling down!! Thank you all so much!

    5

    had them replace the evaporator coil in my heat pump system some time ago. they were knowledgeable and skilled as well as pleasant conversationalists. the price was competitive, not too high but fair. they were also one of the most responsive of all the heating and cooling companies i had reached out to.

    5

    Benchmark was fantastic. Same day appointment. Found the problem immediately, ordered and installed the part same day. Simple, reasonable, and friendly. No corporate jargon. Highly recommend.

    5

    Benchmark Heating & Cooling was so helpful! Dondra' came to repair our A/C and his positive attitude and kind words were so appreciated. He was so personable and understanding. His hard work and efficiency also meant a lot to me because my mother visiting us (who is also a senior citizen) needed to be in a cool environment. Thanks to Benchmark Heating & Cooling, we got just that.

    Thank you!

    4

    Very pleasant people!

    4

    Very reliable and helpful

    1

    STAY AWAY !! By far the Worst company I’ve ever dealt with
    I own a convenient store, made the big mistake of calling them to repair a sandwich unit that stop working,After charging me $375 the unit ran for about an hour, we called them a number of times they first promised to come by and fix it, but never showed up, Now I believe they blocked my numbers and never answer my calls
    Not trustworthy, very unprofessional

    1

    Extremely unprofessional. Tech brought his dog and left the poor thing barking in the van the entire visit.

    1

    The first time they came out for my heater the technicians were high. The smell of weed filled my garage. They didn't fix it, still charged me though. My husband had them come out again. Still didn't know how to fix it. They have come out several times within 2 weeks, they still haven't fixed it. Now it's super cold in the house with 2 toddlers cold all night. They have taken days to answer calls. My husband has left several messages over the weekend, yet they say they're 24/7. 10/10 do not recommend. I will probably have to find a new company as it's getting cold now and my kids won't go to bed. This has been going back and forth now for a few weeks.