All reviews for Bell Cow Services

Bell Cow had a very quick turnaround from when the system was troubleshot then installed. Upon removal of the old unit there was some damage to the interior of the house but shortly after they sent their carpenter to the house and fixed it up better than new and even repainted the wall as well!! It was also nice knowing they set up the city inspectors to check the work which of course passed without any issues!

Bell Cow has been to my house 4 times. First visit was to see what was wrong. Tech was professional, knowledgeable, and explained everything clearly. Second visit, received no call saying tech was on the way and tech had wrong parts (could have been warranty company's problem). Third visit, tech discharged freon in crawl space and didn't bother to warn my wife before, during, and after (in fact lied saying he hadn't. When confronted with the fact that my wife heard the gushing sound (lasted around a minute), the house filled with fumes AND it caused her to have an asthma attack he stated that maybe a little escaped when he hooked up his tools). Further, my wife and I separately asked if the new air handler was moved and flipped as first tech said was required. Tech confirmed both times that it had been. That evening I crawled to the unit to find they left the light on AND that the unit was only moved a foot and not flipped! Fourth visit, unit installed satisfactory and without fumes filling house. Light in crawl space was left on again.

I am dissatisfied with the quality of service. The first tech to come out to my house said the heat pump was bad. I told him to get it and fix my heater.
The second tech came out and said I had multiple problems with my heater.
He listed all the problems. Why did the first tech not find these problems and order the parts needed? After thinking my heater would be fixed, I find out that it is going to cost me $1170 to get the heater fixed. I am understandably upset with the service.

Dennis Deno

This company was sent to diagnose an HVAC problem by our home warranty company. I was encouraged by their good ratings online. However, they did not solve the underlying problem after two visits and the manager failed to follow through on his promise to diagnose the issue personally.

I have a home warranty through First American Home Warranty (FAHW) who sent Bell Cow out to diagnose my AC that was not cooling due to leaking freon. The technician went straight to the evaporator, removed the panel and said yeah it is your evaporator, you can see it. I asked if you was going to look at the condenser and he told me no, the warranty company will not touch that. Only after I explained that I would be documenting everything that transpired, the he changed his tune, and said the only way to really know if it was leaking was to do a nitrogen test and he would have to send someone else out. Then when it came time for the repair the Bell Cow tried to hit me up with bogu modification charges and non-required items and claim it was to meet code. Everyone needs to know when replacing a unit you don't need to meet current code, only code at time of original install. Your county inspectors office can confirm this. All the home warranty contractors try to pull the same stunt to pad there bottom line. One contractor tried to charge me $1,400 for modifications, and by the time I was done with them I ended up paying nothing. Be warned the home warranty companies do not police there contractors or hold them accountable if you express concern. Your contractor will sound very convincing but you are being fooled. If you have no choice and need to get your house cooling again, take them to small claims court to recover your money. Let's put an end to this corrupt practice.

Not long after moving into our home one of our ac units broke and bell cow was the contractor who came out to replace it. It was October time frame and all seemed to work. Come summer time this brand new unit cannot keep up at all. Bell cow came out twice more and said the “adjusted the fan” and that should
Do it.
Spoiler alert: that didn’t do it.

After some back and forth with the warranty company another company was sent out and they found gaps above and below the coil so we had both warm and cool air just flowing into our attic space where BC just simply didn’t install the thing correctly. These weren’t small gaps. Anyone should have been able to spot this problem.
Our ac is now working well with no help from hell cow

Installed a furnace that barely worked until another contractor came out and repaired it. They also noted multiple installation errors and code violations that Bell Cow refused to correct. Poor workmanship, poor communication, and no honor. Even after complaining to DPOR and showing that they cancelled their permit before the work was done and never had their work inspected they still aren't willing to fix their incorrect installation.

Home warranty company sent Bell Cow to my home to fix my shower faucet. The technician poked around, didn't seem confident about doing the job. He said that he needed a part to fix the shower. He was supposed to order the part and return to fix the shower. He collected the trade call fee and I never heard from him again. A few weeks went by, I called Bell Cow to check the status. They said the technician would call me back. He never did. I don't recommend this company.