All reviews for 2020 Drain Clean & Plumbing

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    5

    Our nonprofit organization loves 2020 Drain Clean. They do great work at a reasonable price that allows us to help low-income homeowner who need complex plumbing repairs that are beyond our volunteers' skillset.

    5

    Johnny was amazing! Professional and courteous. You can tell that he takes tremendous pride in his work and it shows. Beautiful workmanship! I am sad to cover the pipes up with drywall. I will always use Johnny and 20/20 Drain Clean & Plumbing for all of my plumbing work. Johnny installed a tankless water heater, rerouted all gas lines including a large one that ran through a large portion of the house, raised the shower faucet, repaired the toilet flange, repaired and replaced old water pipes disclosed when we renovated our bathroom and reduced the size of massive water pipes and vents in our ceiling allowing us to raise the ceiling level of our bathroom. He was wonderful to have in our house, polite, and professional! I love the text message updates from the office confirming appointments and that the plumber is in route. The ease of payment is also wonderful. Their office technology makes working with this company easy!

    5

    We had a horrible installation of a hot water heater by ADI Construction. In slightly more than a year the entire system was rusted and falling apart. Jay and Abdul were great in working with the manufacturer to get a replacement unit and correcting all of the installation issues that were present. We are engaging them for ongoing maintenance. This company was recommended by AO Smith, the manufacturer, and we couldn't be happier!

    5

    20/20 Drain Clean & Plumbing were very easy to communicate with and very responsive. They are flexible, understanding and very professional. Jaime arrived on time and called before each visit. He was honest and walked me through what he needed to do and why. We will definitely use 20/20 again for any of our plumbing needs - they were terrific.

    5

    2020 has done many big jobs for us like pipe replacement and building out the plumbing for our laundry room. Their prices beat other quotes we've gotten by thousands of dollars, and their work and plan of action was more minimal, detailed, and non-invasive. Their whole team goes above and beyond to do the best job possible, and the entire team stayed for an entire 16 hours to beat the rain and accommodate our schedule for a big water service line repair. Wasai, the owner, is extremely compassionate and responsive. Josh is inventive and thoughtful, Abdul and Jaime are hardworking and professional, and Mario went above and beyond making sure that the backfilling and restoration of our outdoor landscaping after a trench digging was perfect. We're so grateful to them, and will be customers for years to come!

    5

    Excellent customer service and fair/competitive pricing. I would recommend this local small family owned company for your plumbing needs. They installed a new kitchen faucet for us in the same day as calling for an estimate.

    5

    I highly recommend the company 2020 Drain Clean & Plumbing for your plumbing needs. I was impressed with the company's scheduling process with being available to come diagnose the problem on short notice, all the way throughout the repair process. The technician Jaime was very knowledgable, he quickly discovered the root of the problem I was dealing with and offered a affordable permanent solution to resolving the issue. I am completely satisfied with the outcome. Contact 2020 Drain Clean & Plumbing for your plumbing needs.

    5

    We called yesterday when our kitchen sink started leaking, Josh came out today to see what the problem was and ultimately installed a new faucet. He was patient and explained everything/answered our questions in a way that made us feel heard and like we were in good hands. He was on time, very thorough, and we are happy that we can use our kitchen sink again. At one point we did have a minor hiccup, but the company handled it wonderfully and without issue. Great customer service. We will call for any future plumbing needs, highly recommend!

    5

    Great communication from the office staff to the technicians. They show Professionalism and they genuinely care about providing great service. They are quick to respond. Josh went above and beyond to wait around to make sure my water heater was working properly before he left.

    5

    Josh was great. Super hard working and did a great job at installing our gas line. Professional and fair priced too - we got him in for a quote same day, and he was back next day for install - very efficient!

    5

    2020 Drain was recommended to me by another plumbing company who no longer does drain cleaning. Anastasia who took my call was kind, warm and professional. She was also able to send a team out to my home the very next day. The gentleman who performed the work was extremely thorough, professional and polite. Best of all, he fixed the issue. I would highly recommend 2020 without reservations.

    5

    Abdul is an awesome technician and he was very cordial and expert in his work. He was very prompt and did a GREAT JOB!

    5

    Yesterday (Thursday), at 5:15pm I called because I had a plumbing emergency. They were able to schedule an early morning visit with only a 2 hour window and Abdul showed at the earliest hour, prompt, on time and helped me fix the issue. Abdul is an absolute gem and 20/20 plumbing is HIGHLY recommended. I am busy and have a few properties in NoVA, it’s amazing to know I have a wonderful resource as needs arise. I can’t recommend them enough! Their prices are extremely fair and their service is stellar! THANK YOU GUYS. You helped me as I have guests arriving this weekend and needed that bathroom fixed.

    5

    I was very pleased with the service I received. The plumber showed up on time and worked quickly and professionally to solve all my plumbing problems. He did a great job on my sink drain. He not only cleared the clog but he replaced the pipe..He discovered a leak in the wall which he also fixed, saving me from future expensive damage and repair. He also agreed to do extra work as I wished to have my water heater flushed, saving me from having to make a second service call.

    5

    Amazing customer service and support provided. Our service technician Javon was extremely knowledgeable and friendly. He quickly fixed the problem and even came back a day later to make an adjustment on the water level. Highly recommend them for any plumbing needs.

    5

    Jay did a great job for me today, he was very kind and very helpful. He got my water heater fixed quickly and was very professional.

    5

    Josh did a great job at our house. He came to scope our pipes and then came back to hydro jet. They were great to work with; professional, responsive, easy to understand, etc. Josh answered all my questions and was friendly to be around. The only very small thing they could have done better was protect the white cabinet frame which was slightly damaged and scratch up up from the hoses. I would absolutely hire them again and recommend to friends! Most importantly our problem is fixed!

    5

    This is the best plumbing company I ever had and I have used many different plumbing companies previously. The owner, Bill was very customer friendly to start with and no matter how big or small a Plumbing job maybe, he was willing to work with you. Unlike some of the other plumbing companies, they do not charge to give you an estimate and their services are affordable . Their price was very reasonable compared to others!! The other thing that I liked about this company is that the plumber. Jose was not only very knowledgeable on plumbing works but very professional in taking care of a job from the start to end. I highly recommend this company, especially, Jose the plumber.

    5

    Josh repaired a toilet that stopped flushing by using "snaking" it. He did an excellent job replacing a garbage disposal. He and other employees have performed work at 5 properties and they always do a great job

    5

    Wonderful company to deal with! Josh was very professional and did an amazing job fixing our faucet. Highly recommend this company!

    5

    Prompt, professional, communicative, skilled. This is the third time I’ve called 2020 Drain to solve my plumbing problems and, as usual, they got here in record time, diagnosed the situation, and presented me with repair options. Josh knows his trade. He did terrific work with a very difficult replacement of a large section of old, rusty cast iron pipe with PVC pipe. Quick, clean, and highly professional. It’s truly a joy to work with everyone at this company. My thanks to the owner for running such a first-rate business. Highly recommend!!