Reviews of local pros in Midlothian, Virginia

I was expecting a great experience and Matt delivered! He was on time, was polite, wore shoe covers (!), was very knowledgeable, explained everything he was going to do, did it, and cleaned up. We talked about replacing some very old pipes and he will be sending me an estimate on that soon. I will definitely use Benjamin Franklin Plumbing again and ask for Matt!

Doug was very professional and thorough. In addition, he was very personable and easy to converse with. He explained the issues, solutions and costs in a very straightforward manner. This was our first plumbing safety review, and we were very satisfied with the experience.

You have a customer 4 life ! The technicians that have done work for us have been so professional and kind , we got our AC unit cleaned and ready for the summer months and now we had a clogged drain , both were resolved very quickly and very professionally. The service and the price were unbeatable, like I said you have a customer for life .

The technician that came out was very courteous and professional. Had a water stain on the ceiling and instead of just cutting into the drywall and charging for it, he offered a zero cost solution to try out to make sure it was still an ongoing issue or just a fluke. We’ll see if it is.
Would definitely recommend them 👍🏼

Doug took care of my plumbing and as a homeowner in Midlothian, I am very happy with his expertise and professionalism. And a dog lover to boot!!

Walter Lincoln's and Matthew's promptness, professionalism, clear communication, thorough the duration of the service was a welcomed comfort. Diagnosing the problem and finding a solution, and going the extra mile to ensure customer satisfaction

Doug was the technician that give me a quote on my plumbing. He was very honest and kind. Not to mention I trusted what he was saying to me because I had another plumber come before him. He tried to point me in different ways to help me with my home. Great guy. That's the guy you want to work in your home to fix you up.

Douglas Hoffman was the technician that fixed my toilets. He was very knowledgeable and polite and answered all my questions. Felt very competent he was doing a great job. I was not disappointed. Will call for him again when I have any plumbing issues.

would not ever use this company again and I would recommend you not use them either. The plumber was sloppy and sludge was left inside my kitchen cabinet. He used my own dish pan to use as his own drop bucket so I had to buy a new one. Very unprofessional

Walter was on time, friendly worked diligently to get our shower completed before July 4th. The Shower looked great!

Doug was very professional, knew exactly what to look for, and was very honest with us. Doug completed the job in less time than originally estimated and I'm confident it was done right.

Got referred to these guys from Angi's list!!! Matthew was Awesome. They called and came same day. Matthew was scheduled from 2-6pm and got there early. Customer Service and Knowledge is Amazing. Definitely will use again if needed!

Matthew was very knowledgeable and helpful, he took the time to explain what the problem was and offered suggestions.

The tec that came to my house was very knowledgeable, he explained everything he had to do to unclog my toilets.

Walter was awesome. He had to go in and out several times and always put his show covers on. He did an excellent job diagnosing the leaks. He didn’t have a part so went to Home Depot to make sure he could get this done - late on a Friday afternoon. Not sure if you can request a technician but if you can - ask for Walter.
Also - VERY worth mentioning was when I called to schedule my window was 2-6 but I had a drs appt at 2pm and I asked if they could do 3:30-6. Usually they say sorry what other day might work. This person said we can make that work!
And I think most importantly I didn’t feel like I was being upsold or price gauged. Prices felt fair and reasonable. I’ve been through about three different plumbing companies and this is the one I’m going to stick with… have a great plumber, car mechanic and hair dresser always 😊

Walter was very professional, courtesy & respectful of my home by putting his bootie’s on. I asked questions he answered them. Gave me some useful information about my jacuzzi tub. My overall experience with Walter was awesome

I found these folks through Angi & they were able to come out very quickly to provide a free estimate. I had to get a new hot water tank & they installed it right away. My service tech was Walt & he was very professional, accommodating & friendly. I would def. recommend this company & I will not hesitate to call them again in the future!!

Jamie Johnson is dictated to making sure that all your services are done in a timely manner. I would recommend his services to anyone.

Ben Franklin plumbing is awesome and Matthew was the best. Professional and courteous. Thanks for the excellent work.

Great service, particularly Douglas. He was thorough, professional, friendly, and knew exactly what he was doing. I would recommend.

Not only does Michael have the most joyful personality but he really knows his stuff!