HVAC reviews in Newport News, Virginia

4.7 based on 825 reviews Back to the listing
    5

    preston is the man. great guy and great hvac repair work. fair pricing and solid results from Wade's Heating Air Conditioning. i would recommend preston and bryson to anyone who needs ac repair or heating service. i reached out online about the issue my son was having with his hvac system, and bryson responded within minutes. we scheduled a visit, and preston came out, diagnosed the problem, and got everything running right. all systems are a go and working to perfection. they explained the repair clearly, showed up on time, and made the whole service call easy. my son's heating and cooling issue in Newport News was handled fast, and now the system is working efficiently and keeping the house comfortable. great work.

    5

    The team was focused, well organized and well prepared. Very friendly and knowledgeable, explaining everything they were prepared to perform. I’d recommend them to anyone!

    3

    They did a great job all except for Cris so on top of the fire box, I guess the trainee forgot to look up their this is what I pulled down

    5

    Excellent Service! Very professional. My company, MiCasa, will definitely call again to have additional properties serviced as needed. Thank you.

    5

    Our 2natural gas fireplaces were repaired and our home left clean . Black Goose service was 5 star

    5

    Mike and his assistant are very professional and polite. They did a great job cleaning the chimney and left no mess. I highly recommend Black Goose.

    5

    We could not be happier with the service we received from Black Goose. Both gentlemen were very professional and knowledgeable. I highly recommend for your fireplace and chimney needs.

    5

    Sergey was fantastic. He explained everything about our fireplaces very clearly. He made recommendations for what needed to be replaced and repaired. He took great care to keep everything plan and put back in place.

    5

    We called Black Goose Newport News to install an electric fireplace & shiplap in our family room. The space was previously used for an old fashion tv & stereo system built into the wall. They did an exceptional job filling in the space and making the room look modernized. Top quality workmanship!!!

    5

    I was very happy that they were willing to come out to Southampton County to inspect and clean our wood burning stove and chimney. It was costly, but it’s worth it to keep our family and home safe from fire. Thank you Black Goose Chimney.

    5

    Today Black Goose came to give me a quote on my gas fireplace. Mr. Bobby asked me what I wanted to do with the fireplace because due to a lot of advice from other companies I was under the impression that I would have to tear my existing fireplace down and get a brick and mortar fireplace to burn wood. Mr. Bobby heard my desire as to what I wanted and he really gave me a simple solution now I can burn wood in my fireplace. Thanks Bobby Sims.

    5

    I was so happy with the technician he answered a million questions and helped me to understand the gas fireplace the technician was so knowledgeable, we had another company tell me that we had incorrect logs in and he wanted to redo the whole fire place. So happy I got a second opinion they are honest and knew what to do get our fireplace looking the best it ever has.

    5

    I appreciate the professional, thorough and friendly service. I trust the quality work that Black Goose chimney has always done on our propane fueled fireplace insert. Thank you.

    1

    Arrived 3 hours late. Level 1 inspection is literally them poking their head in the chimney. There are other levels that I saw later on the website but I don’t think they listened to my specific needs with my 200 year old house. Promised a report that was never provided. Given an informal estimate for $25k worth of work that any competent mason could do in a weekend. Not recommended.

    5

    Had a great experience with Black Goose Chimney today, they arrived early, worked quickly and were kind to chat with. Will absolutely be working with them again in the near future!

    5

    Always great service and punctuality. We use this company twice for two gas fireplaces and Sergey is very professional and knowledgeable. Quality work and good service.

    5

    I called for a clean and inspection. They came out and inspected and told me it didn't need cleaning. I feel like most would have "cleaned" it anyway and charged me. They only charged for the inspection which was nice of them. I will use them again in the future.

    5

    Professional and friendly. Started work by putting down drop cloths and cleaned up on the way out. Answered questions about proper fire lighting and burning. This is the third time Black Goose has inspected and cleaned our chimney. We will continue using them in the future

    1

    I’m not happy at all with the service because the gentleman that came to my house told me I needed a new gas valve for my fireplace. He said that somebody would contact me the next day which would’ve been the 11th and nothing was done. Nobody contacted me and right now I’m looking for another company that will do the job for me because I don’t want to use black goose.

    5

    Very professional and friendly. Each year, they visit my home and perform a thorough inspection of my fireplace and chimney. After their visit, I feel safe and confident when using my fireplace. Highly recommended.

    5

    I’ve used Black Goose Chimney service for years. Always reliable and do a great job. I called them the M and M team due to their initials and they were kind, respectful with a great work ethic!