Reviews of local pros in Newport News, Virginia

4.6 based on 3324 reviews Back to the listing
    1

    Extremely disappointing experience with Benchmark. Our geothermal HVAC system at our rental property was serviced multiple times, and R-410A refrigerant was repeatedly added without our authorization or any direct contact with us as the property owners. The underlying issue was not properly diagnosed and for over a month the system was instead left to run without any formal diagnosis.
    Benchmark has also failed to provide us with the service records and documentation we have repeatedly requested. My husband is active-duty military, and we rely on contractors to provide accurate information, proper documentation, and timely communication, especially when we are managing a rental property from a distance. Benchmark failed to do that.
    We are now facing significant repair costs and weeks of delays. Based on our experience, we would never use this company again and I
    would recommend you doing the same.

    5

    Just had Freedom Gutters LLC out and honestly, could not be happier. Ben (the owner) came out himself, was super easy to work with, and just felt like a genuinely good guy who absolutely knows what he's doing!

    If you need gutter work done, do yourself a favor and call Freedom Gutters. Real craftsmanship, no hassle, fair guy to deal with. Will definitely be using them again.

    5

    ⭐⭐⭐⭐⭐

    I highly recommend Freedom Gutters! They installed the gutters on our new construction home, and the entire experience was outstanding. Their pricing was very competitive and comparable to other local companies, making them an easy choice.

    They showed up exactly when they said they would, completed the work on schedule, and the quality of the installation was excellent. What impressed me most was their communication. They took the time to walk me through the installation process, answered all of my questions, and kept me informed every step of the way.

    It’s refreshing to work with a company that is professional, reliable, and genuinely cares about customer satisfaction.

    5

    Cut,grow,bag grass. Trees no problem, flowers,Np

    5

    Great service and dependable.

    5

    Reliable, professional and consistent

    5

    Great guys doing a great job!

    5

    Dependable service and staff.

    5

    Mr Brown does a good job.

    5

    Great courteous crew. Roger, Brian, Jeremiah and Gabe.

    5

    Professional and courteous service and yes they actually know what they are doing! Thanks!

    5

    Very responsive sales rep. All personnel showed up on time and worked hard in lots of heat! Cleaned up nicely.

    2

    They did a great job treating my kitchen but damaged my wreath in the process.

    5

    Love that you send the same tech, Josh, each visit. He knows my house and what I need without taking time to explain to a new tech. Great guy.

    1

    Terrible manners one one of their guy cut me off while driving on Warwick ave today and blew the horn and he flicked me off and swerved back and forth in the lane. If this is how your guys drive. How do they act around customers and their houses ?

    5

    Tidewater Pest Services does it all! And very reliably, too. They always deliver what they promise.

    5

    Very polite and professional. Explained the process, what pesticide he was using and how it worked. Did a very thorough job. I will definitely be a repeat customer.

    5

    Superb customer service and flexible appointment times. I have used TPS for many years now and have always been pleased with their competent techs and reasonable prices.

    5

    We have been using TPS for years and have always had a great experience! The technicians are always prompt, professional and knowledgeable. We recommend them to everyone we know and wouldn’t use anyone else!

    5

    These guys are the best in the business. They are personable and reliable, timely and effective. They arrive when they say they will and they do what they say they will do - all with excellence. Prices are reasonable, and the quality of service is stellar. I highly recommend them.

    5

    Very personable company all around. Very easy and flexible scheduling , techs have all been pleasant , on time and very thorough!