Handyman/Handywoman reviews in Norfolk, Virginia

I lost a few shingles in a strong wind, called this company, and they got a team out to do the repair the same day. Shannon was incredibly responsive on the phone, keeping me updated through the day. Matt & Dennis were polite and friendly, did a quick job, and cleaned up when they were done. I'll definitely call them for future work.

A number of sections of my backyard fence went down when posts snapped in the recent storm. It is difficult to get work done after a storm but A Better Handyman came to the rescue and provide quality fence replacement at a very reasonable price. I was most impressed with Matt who lead the team. He was very professional, knowledgeable, and skillful. He represents the company in an outstanding way. I would not hesitate to use them again.

My husband talked to Joe about the various repairs that needed fixing in our home. He came over and gave a free estimation, which was a very fair price considering he had to patch a hole my husbands foot put through the ceiling and we needed our backdoor frame repaired because it was kicked in. When we called him to proceed with the repairs he was able to come over the same day we called him and completed both jobs in the same day (with the help of his crew) and stayed true to the original estimate he gave us. You could never tell there was a hole in the ceiling at all and the backdoor job repair was perfect as well. They did very good work and were very nice gentlemen and we will definitely be calling on them again for our next repair job. I highly recommend A Better Handyman, LLC!!

did an amazing job on my window sills needed 9 of them replaced and they were in and out in about 4 hours and cleaned up the work spaces very well. very nice people to work with and even better prices.

* UPDATE
used there services again to patch a huge hole left by a big name plumbing company and the wall looks like it was never removed by a hammer anymore. Grade A work and still the best prices.

Better Handyman LLC did an outstanding job on the siding installation on my shed that I built recently. We had to wait for the doors and windows to come (that was on me), but after that they were totally on time and reasonable I thought. Shannon, their secretary/assistant, was very personable and helpful. I would hire them again.

Joe and his team were great! They were on time, professional, and quoted a fair price for the work to be completed.

What really sets Joe apart was his quick responses and action when I had questions or wanted to change something around on the multiple jobs his team did. He also provided multiple options to perform the work I wanted done. His team replaced patio posts, raised and leveled my A/C unit, and had two new lights installed. I will definitely be using A Better Handyman in the future.

Was referred to A Better Handyman via another roofing company and scheduled an inspection of my leaking roof for the next day, July 2, 2024. Was told I'd receive a text or call from a technician and that they would be over between 9 and 10. Never received a call or text and no technician ever showed up to estimate patching my leaky roof. Very bad business practice and won't be recommending them.

A better handyman did an amazing job, giving my house a facelift! Brick stained, siding painted, trim, and shutters look absolutely amazing! The crew was super friendly and accommodating! They even brought in a large package that I could not lift myself! Absolutely above and beyond!

We had some minor roof repairs that needed to be taken care of. We searched online for people and we found Joe. We called in the early afternoon and a couple hours later Joe and Richard were at our apartment inspecting our roof and then fixing it. They were very nice and answered all our questions. We felt he was very honest with us. We asked if we needed a new roof and he told us that we had plenty of life left on our roof. The job was quick and with good quality and at a good price at that! If you're in need of a roof fix--Joe and his team are the ones to go to!!

I do not normally leave reviews, however I felt the need too in this case. Joe Sullivan and his assigned crew went above and beyond on addressing a wind damaged exterior flood light on the peak of my house. Joe and his front office staff were able to get me an estimate and appointment within minutes and said they would take care of the situation the same day. Dennis and Jimmy thoroughly executed the job timely and flawlessly in cold and windy conditions. I am beyond satisfied with this company and will be using them in the future for any additional repairs.

Great job on the back entry to my garage. It was in such need of repair that yesterday afernoon it became an security problem. Called the Better Handyman. Texted them pictures and received a quote. Two gentlemen arrived this morning. New door, hardware, trom

I called to ask for a quote on a roof repair and they got someone out the next day to look at the repairs that were needed for a leak in my roof. I received a call to get the estimate for the repairs, and was able to get put on the schedule for the following day to get the repairs done. I received before and after pictures of the repairs. Very nice and professional people, great customer service.

Wow, we couldn't be more pleased with work done! The threshold tread (front door) was broken, he replaced it and it looks fantastic. He also replaced some missing soffit on the roof. We will definitely call them for more work!!

I can not say enough about the amazing experience I had with A Better Handyman! I called and set up for them to simply come out and give me a quote on fixing a hole in my roof, and not only did they give me a quote, they informed me that they had an opening and could possibly get the work done the same day! A few hours after the initial phone call, I was informed the work would be able to be completed that same day as the quote, and not only did they show up in a timely fashion, they completed the work in a mere hour and half! I am blown away at the customer service I was shown by Lee, and will absolutely be calling A Better Handyman any time I have a repair need around the house! Great company and great people! 👍🏼

I was referred by another company for a roof repair from recent storms. I tried for several weeks to get them to come out and assess and repair. Any time I called the office (I called them four times over several weeks), it was one excuse or another...promises to get back to me. I have no indication that they ever even stopped by to assess. No contact. No estimate. They certainly never performed a repair. If they couldn't do it (it is a 3-story home), a courtesy phone call would have been appreciated. No follow through. So I am moving on to find another, more reliable company.

Our family is so very please to be introduced to Shannon at A Better Hardyman. Her willingness and understanding to be attentive and responsive to our needs speaks volumes to the wonderful and outstanding customer service me and my family received during our time of our roofing needs! THANK YOU! Shannon should definitely be recognized by the company for her dedication she has for your customers.

A very pleased consumer.
Sam Wright

What a relief I can call A Better Handyman to get things fixed and fixed right. Joe and Shannon, the employees are reliable and friendly. Quick response.

Where to start... call them on a wensday evening, talk to a lady about what we wanted done on our house. They stopped by Thursday and checked thing out. Thursday even was sent a quote via email. Replied that evening as well to what we wanted to start with first. They showed up Saturday morning 7am and proceeded to tear off the roof on our garage. They replaced rotten wood installed the shingles fast. Then they removed a bad attic fan and installed a new one as well. In the mists of replacing the roof the kids pool got popped. We call and left them a message letting them know what happened to the kids pool, and to let there workers know to please be careful. I believe Joe came over saw the pool and went and got a new one for the kids. Even after we told them we weren't worried about it. Thanks again to A BETTER HANDYMAN SERVICES, They went above and beyond our expectations. We definitely use them for more future work. Thanks again .

Joe is a knowledgeable and honest handyman. I found him to be very responsive, and he was able assess the scope of our project and get a team started on it in a matter of days. We are very satisfied with the results and would use him again!

Joe and Shannon were great. Had roof work done. The price was right. The job was done fast. I have a lot of other projects for the. Thanks Joe and the crew

First time using A Better Handyman. Called for a quote for gutter cleaning at 10:45 am and got a quote over the phone. He arrived at 12:00 sharp and was finished by 2:00 pm. Same day service. He was very nice and did a great job. No complaints here. We will use this company again.