All reviews for 1-2-3 Equipment Solutions

Smart skilled and experienced I appreciate your efforts thank you

It was good and quick and they finished at a perfect time. RV- David

Wonderful service very efficient and helped us effectively with our slushy machine!

Great Job done on our Walk-in freezer by John J.
Worked quickly and efficiently.

JB was wonderful and super helpful explaining what was going on with my beverage case!

These guys are awesome! Used them several times for warranty repair and for things out of warranty. Super fast and techs fix it right the first time. Chris is great. He gave us all of our options in a straightforward way and told us the best way to fix our walk in cooler.

The tech stayed until he was sure everything was fixed. Even gave me multiple options for repairs fixes. Highly recommended

Called in the morning to report my oven not working at all. Came out same day and fixed it quickly so I could have it ready by dinner service. Ben was the tech and he did a great job. Even stayed to make sure the temperature was accurately calibrated inside. I appreciate the work and the responsiveness of the company.

John was fantastic ! Friendly quick and knowledgeable!

The technician was really nice and quick!

Low boy cooler went out . They were very quick to respond and all said and done ( with getting part ordered) it was taken care of in 3 days.

Overall Roderick killed it. We truly appreciate him! Great service! Hope to keep the ice machine running!

Extremely satisfied with the service
Roderick was great

Good service. Appreciate
Roderick fixing

John J has been great! Would call this company again.

John Jay was THE BEST TECHNICIAN 123 could have sent us.! He’s super knowledgeable, personable and gets the job done RIGHT.! Made the job look as easy as slicing a cake. He didn’t even mind me being up in his business and asking tons of questions. Hope I can request techs, because I want him everytime.!!! 10/10 would recommend John Jay!

Good service, not the best pricing but high quality

I have used Tech 24 for several years, but lately their communication is terrible. You call and speak to someone in South Carolina who sets up the work order and they tell you a local dispatcher will contact you about an estimated ETA. When I spoke to Kathy in South Carolina, she said someone named Katie in Norfolk handles dispatch, but she wasn’t even online at 8:30 in the morning to be contacted. Apparently they work from home. All I wanted to know is when they were coming to my restaurant. The same day? Tomorrow? This week? No call back. They have a local number to call, but apparently it’s routed to South Carolina. Their technicians are good once they get to you, but they aren’t cheap. I don’t mind paying if I’m treated like they care, but apparently an independent restaurant isn’t too important to them. You can bet once they perform their service, they aren’t slow in sending an online invoice. Maybe it’s time to move on to another company.

Lun teee

They are always late it's took them a week to come fix something

Quoted me a $145 travel fee. They are located 1.3 miles away from my business.