Smiley's Heating and Cooling

I have been planning to replace my HVAC system for a while. It was 19+ years old and I had spent close to $1000 over the past few years applying "bandaid" fixes to keep it operational. Smiley's HVAC had done work for both my brother and my Parents and they were both pleased. I had called Smiley's and 2 other HVAC companies to come give me replacement estimates about 18 months ago. They ranged in price from $6000 to $15000. I finally decided to bite the bullet and get the work done. While Smiley's was not the cheapest estimate, based on the reviews here,on Yelp and on Angie's List, and my families experiences, I decided to go with Smiley's.

I called on Tuesday 12/18/2018 and was Helped by a very cordial young lady on the phone. She told me Larry wasn't in the office but he would call me back as soon as he picked up his messages. Twenty minutes later Larry called and we set up an appointment for him to come back and give me a new estimate on a replacement system on Wed 12/19. This estimate was very slightly higher than the one from 18 months prior but I expected that. Larry showed up promptly and did a thorough evaluation of my existing system. He was extremely knowledgeable and helpful in his explanations. Part of my HVAC system is in my attic and I asked about moving it down into the garage. Larry said that could be done but probably wasn't a good idea. I expressed concern over condensation leaks I've had in the past and he understood. He was very thorough and patient in explaining the mitigation he would put in place to prevent any future leaks and also explained why moving the components into the garage on a house sitting on a slab foundation would make any potential condensation drainage much more difficult. It all made perfect sense.

Larry got back to me with an estimate that afternoon and gave me a followup call to see if I had any questions. I didn't and asked when we could get started with the work. As this is the week before Christmas, I was expecting sometime next week. I was pleasantly surprised when he said they could do it the next day! He called to make sure all of the necessary materials were in stock and called me back to confirm and 8:30 AM arrival time for his crew. The Crew (TJ, Jeremy, Nick and Dave) showed up promptly and got to work as soon as I cleared them a path through my garage to the Attic access ladder. They worked through the day and by 4:30 PM I had a new HVAC system to include a new additional return air vent.

I am extremely pleased with my entire experience with Smiley's. If you are looking to have a professional team replace your HVAC system at a reasonable price, call Larry!

Chris was on time and as i had people sleeping he worked quickly snd quietly. He also took the time to explain all the features available in the new thermostats.

I had a great experience with my HVAC technician. After the initial visit, he came back out to do additional troubleshooting and really went above and beyond—staying well past 5pm and working hard the entire time. He was friendly, professional, and transparent about the work being done, which I really appreciated. Overall, I’m very pleased with the service and wouldn’t hesitate to recommend him.