HVAC reviews in Powhatan, Virginia

Very good experience. Our tech was Dwayne, he was very polite and efficient. He also was sure to let us know what he would be checking on our system and showed us the condition of our system and any findings.

Excellent service! Dwayne was prompt, knowledgeable, thorough, and highly communicative. He worked efficiently and ensured everything was handled properly. I was very satisfied with the service and will definitely use them again; requesting Dwayne specifically.

So Good has provided some of the best service & customer service I’ve ever had from a home Svc company. Dwayne did a great job on our semi-annual HVAC Svc. He was very thorough & communicated well what he had done & addl options.

We were in desperate need of a HVAC and plumbing company as we needed help with repairs in both . I saw the reviews for SoGood and decided to use them. Absolutely positively couldn’t have chosen a better company as far as I’m concerned. They were extremely professional, courtesy and polite with all they did for us. There is absolutely no question that we will use SoGood moving forward. Thank you Silas , Andy , Mitch, Sam and Joey for everything you did for us!

Everyone that assisted me was wonderful and very professional. Billie , Johnny, Cole ,and Mitch all were so very helpful and took the time to explain what was wrong and what needed to be done. I highly recommend SoGood plumbing !

Appreciate the owner of the company finding to way for me to be able to move forward to install new HVAC System and new Water Heater.

Jonni (the lead installer) was patient and willing to show and explain to me the work done, what's new with the new systems, and how to maintain the systems.

Thank you all!

Stephen was awesome and able to fix our kitchen drain/waste on the same day that he came to give the estimate.

Edit: We have since used SoGood for our HVAC replacement and their technicians thoroughly explained every step along the way and cleaned their work space before leaving. Can't forget about our comfort advisor, Scott...he's the real MVP 10/10

My tech Silas was very knowledgeable and personable. He made sure I understood his process and recommendations.

Hard a new heat pump installed, Andy & Jerry did an excellent job removing old unit and installing new one. Showed up on time and completed the work just as promised. Everyone from Mitch in sales to Sammy doing the scheduling were very professional. Will definitely be using them when my other unit gives up. Would definitely recommend them.

Luke was very courteous, professional and knowledge. He did a awesome job with fixing my drain issue. He explained everything to me in a way I could understand. Thanks Luke and SoGood

I recently had SoGood install a Bosch heat pump system at my home. Installation went well, no issues. Technicians were very willing to answer my many questions. I was very pleased with SoGood's approach to pricing. I thought their price was fair. They are not a high mark-up then discount just enough to get the sale.

SoGood came out to replace all the old ductwork underneath the house. They were so easy to work with from the initial estimate with the comfort advisor, Scott to when the work was performed by Andy and Jonni and their team. Everyone was polite, friendly, professional and wanted to make sure that we were happy with the end result. 100% would recommend.

I contacted SoGood on Monday 12/1, ready to give up on ever having working central heat and air. I had gone through at least 10 other companies who were either out of my price range or unwilling to offer financing based on my credit. Samson's first question was "Its cold. Do you have heat at all?" When I told him no, he immediately jumped into action. I told him about my less than stellar credit, and the challenges I've faced over the last few years with getting help. This man sat on the phone with banks for HOURS working out terms and getting approval within our very limited budget. Within three hours, he had a YES for me. And then he dropped what he was doing and came to my house that evening to assess our needs and discuss and finalize financing. He was able to get us approved (based on our financial situation) for a more than reasonable price, far below what has been asked from their competitors, with a monthly payment we could afford. And scheduled install for NEXT DAY!

Joey and Cole were here bright and early the next morning and went right to work. They took great care in my home, covering their feet before entering, updating me on everything they were doing. They thoroughly tested every part of their work to ensure it was correctly done. They took time to explain the new thermostat controls. These guys went above and beyond. They were fast, efficient, and respectful, even conversational. From start to finish, SoGood had completely resolved a five year hardship for us in less than 72 hours. I'm just blown away and beyond grateful for the compassion we received. They are truly great people and have gained a customer for life.

Great service provider! Friendly, and knew his stuff. I was kept advised when he would arrive. I put the dog up and had the water line drained by the time he arrived.

I had a 16 year old waterheater and was worried it might start giving me problems, so I wanted to change it out before that happened. SoGood Plumbing sold me a new electric hybrid waterheater with a 30 year lifespan for a fair & reasonable price. The installation was done quickly, by one of their well trained, personable and professional technicians (who didn't charge me extra for watching him work). I highly recommend SoGood Plumbing - Heating & Air to anyone needing work done in a timely and highly professional manner.

Another great experience with SoGood Plumbing & Air! Silas was extremely professional and personable. He was very knowledgeable and explained the repair that I need. I’m glad I became a VIP member!

I had my unit serviced today and after the technician left the unit stopped working properly. When I called I didn’t get the answer I wanted but Sampson the owner came out to make sure my family had heat and correct the issue. Had a great conversation, he definitely cares about his customers.

Great guys. Call and came out the same day. Had to wait till the following day for repair. The Warehouse was already closed. Very nice and polite. Will call them again when HVAC has issues.

My heating maintenance was performed today by Service Technician Dwayne Gail. He was polite, efficient and most professional. He reviewed the results of the diverse components of the maintenance completed and explained what each revealed about my heating units. He was thorough in his presentation of the facts. He also shared pictures with his findings. I highly recommend five stars for his work performance today!

New service provided by Southern Goodman. Plumbing. Who knew. Scheduling was fast and easy. Returned as scheduled 2 days later. Had 4 separate plumbing issues addressed and fixed. Sam was very friendly. He got right to work and completed all jobs within a few hours. Great job as always.

Dwane showed up when the need was great! No heat and 28 degrees. The poor guy spent 4 or 5 hours in my crawl space, locating the problem with my 5-year-old Goodman heat pump. Working great, and he explained everything so I understood. Great person, polite and arrived when he was expected!