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Heritage Chem-Dry
About the business:
At Heritage Chem-Dry in Richmond, we specialize in comprehensive home cleaning services that prioritize your comfort and wellbeing. Our expertise lies in transforming carpets and upholstery, breathing new life into spaces that need a fresh start. We're proud to offer our valued customers in the house cleaning category a range of solutions tailored to their needs, from thorough carpet cleanings to meticulous upholstery treatments.
When it comes to unexpected water damage, we're here to help you navigate the situation with confidence. Our team is equipped to handle restoration services, ensuring your home returns to its original state as swiftly and effectively as possible.
Our commitment to quality and customer satisfaction is unwavering. We're more than just a cleaning company; we're your partners in maintaining a cleaner, healthier home environment in Richmond. Choose Heritage Chem-Dry for exceptional results that leave you feeling refreshed and at ease.
Services:
All services 3-
Carpet Cleaning Service
Book from $50In Richmond, we at Heritage Chem-Dry offer our Carpet Cleaning Service, a meticulous process that breathes new life into your …
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Upholstery Cleaning Service
Book from $50In Richmond homes, furniture can become a haven for dirt and allergens. We're here to change that with our Upholstery …
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Water Damage Restoration Service
Book from $50In homes across Richmond, we specialize in restoring peace and safety after water damage. Our Water Damage Restoration Service utilizes …
Photos and videos
Hours of operation
- Mon – Fri
- Sat
- Sun
- 8:00 AM – 5:00 PM
- 8:00 AM – 1:00 PM
- Closed
Latest reviews
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Diane Thompson15 June 2026
Very professional, my carpet and furniture look new. I will recommend Chem-Dry Heritage to everybody.
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Lucy Smith15 June 2026
Wow. I will not be using this company. Just spoke with someone for less than 60 seconds about getting set up with a cleaning and she took such a tone with me over the phone that I hung up while on a hold. She was demeaning and made me feel like my call and the questions I was asking were annoying to her. When customer service is that bad on the scheduling side, it does not bode well for the company or the service itself. I hate that I couldn't get in with Henrico Chem-Dry. I called them first and the woman I spoke with was just as lovely and nice and she could be. She said they were booked up through the end of November but gave me the number for Heritage to try instead. I had no idea that Heritage Chem-Dry even existed because I hadn't seen them pop up anywhere in my searches. Oh well!
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Fred H.15 June 2026
BEWARE!!! On 30 Nov 2016 the owner, Mark Fulcher, picked up 10 oriental area rugs. He assured us that we would have them back by December 15th. We gave him a check for one-half the estimate,
We called December 12th to get a status update and left a message with an answering service. Mark called back and told us he forgot about our rugs. We asked him where they were and he said he "thought they were at his brother's house where they clean rugs." We asked when we would get the rugs back and Mark said he would call us back. That is the last time we heard from him despite leaving several messages at his two answering service phone numbers and sending an email.
While trying to find a direct contact for this company, I discovered that they apparently do not have a public place of business and the county licensing offices have several addresses for them.
Summary: this company has had my rugs valued at about $2200 plus a $235 deposit since November 30th. They won't respond to phone calls or emails. BEWARE!!!!
