All reviews for Advanced Plumbing, LLC

First time we've used these plumbers. On time and efficient. Picked up a particular replacement part for our toilet before arriving, in case it was needed. It was! We like that they charge "by the hour" instead of "by the job." We would use Advanced Plumbing again!

I had problems with my bathrooms at my office. Scheduling service was very easy and quick. The guys showed up on time, fixed the problem and gave recommendations if issues come up down the road. From start to finish, everything was handled professionally and in a timely manner. I will use them again.

Always very professional and knowledgeable. I've used them for all my plumbing needs for years now. They are my go-to and I cannot recommend them enough. 6 stars if it was possible.

The plumber you sent is knowledgeable and personable. His report wasn't welcome, but he helped me understand why and how the conditions developed.

When I had a sudden flood of water coming from under my house, Advanced Plumbing responded quickly and sympathetically. Travis came from another nearby job to make sure the water was turned off and assess the situation and came back and fixed it the same day. All along, I was kept informed. He even showed me the old pipe and demonstrated how easily it had snapped apart. I’m grateful for a terrific job under pressure that was reasonably priced, too.

Advanced Plumbing, LLC (5324 Distributor Drive) recently completed a major renovation project in my older Richmond home – replacing all piping from below the first floor all the way to the street. I am appreciative of the excellent work that they provided at a fair price. The owner is well versed in working in older houses and has a great group of respectful, and competent technicians. Communication is important in a job of this size, and everyone (owner, office staff, and techs) strived to keep me updated about the project and progress. I recommend this company for larger, complex, residential projects where experience and competence are at a premium.

I contacted Justin about a change order to an existing project and his team was at the house within 24hrs finding an interim solution and ordering final parts. The team was very open to discussing the issues and gave me options to choose from. I would highly recommend this team for your next project (planned or unplanned).

If you want honest and top notch service, advanced plumbing is on your side. After 4 plumbers and contractors telling me I had to rip my whole tub out to replace one part it turns out advanced came over and said otherwise. A simple fix combined with low cost and great service, they now have a customer for life. Would recommend them to anyone in Richmond and the surrounding counties.

Justin from Advanced Plumbing went ABOVE AND BEYOND for my property! He worked in a tiny crawl space to get information on my waterline, when many others would have given up on the job. He is friendly, knowledgeable, on time, and easy to communicate and schedule with. I highly recommend him and his company, 5 stars, thanks Justin!

Travis and his helper were the best. They reviewed my concerns and gave me honest professional advise. They were fast and saved me extra expense. It's nice to have a honest company that was very reasonable. I was surprised at my bill. Advance is my company to call. Thank you very much!

Advanced Plumbing did a great job in a short amount of time adding plumbing for a shower to a half bath we were turning into a full bath. I thought the plumbing was going to be the worst and longest part and that was not the case! They knew exactly what needs to be done and kept the area clean. I also had them come back and install a recirculating pump to our electric tankless water heater, and again I have had no problems with it. Mike was kind enough to come back and show me how to set the pump if I wanted to have it on a schedule. I would definitely reach out to Advanced plumbing if I needed anything else.

I had a great experience with Advanced Plumbing! Joe and James installed my new dishwasher and faucet and did an awesome job. They were super knowledgeable, on time, and really attentive to detail. I especially appreciated that they took the time to walk me through everything afterward—how they tested everything, what to look out for, and what to do if any issues come up in the future. It’s clear they know their stuff and genuinely care about doing the job right. Highly recommend!

Great experience. The guy has to dig trenches to put the indoor pipes underground in the basement. They were very professional and skilled. This was a remodel of a tiny bathroom into a big bathroom.

Will at Advanced Plumbing made two of our experiences with Advanced Plumbing phenomenal. He was prompt, knowledgeable, considerate, organized and kept us updated every step of the way. He went out of his way to make the whole experience as painless as possible and we are very happy with the work he did. Would definitely do business with them again, as long as they send Will!

Steven was absolutely great and coming and fixing our toilet that a previous non experienced plumber had did. Fantastic job and would definitely recommend again.

They responded to a plumbing crisis very quickly and were considerate of our concern for our trees as they dug to find an existing pipe in our yard to reconnect our water service. Helpful and resourceful. Would recommend!

Justin and his team ensured the misdiagnoses of my plumbing problems was corrected and offered further information with regard to the cause and that saved me thousands of dollars as my insurance covered everything! Well done! Experts and professionals service all the way. Advanced Plumbing!! Fair and definitely the best in the biz!!!

First time using Advanced Plumbing. A company employee returned call promptly to schedule a service datea time. Plumber arrived within the allocated work time window, and did an excellent job on repairs and explaining the problem. Would highly recommend and utilize company in the future.

The team sent to do the plumbing work was very good: courteous, hardworking, did the job right. Working with their office was rough: nonresponsive on a question on the invoice. But the lead rep who came to the house was highly responsive and helped straighten it out.

They came and gave me an estimate on some work coming up and responded in a timely manner and were friendly. But the $60.00 fee for an estimate is a bit off putting and was not communicated to me by the person I spoke with that set up the estimate and this was not going to be a small job.

Please be aware of this business as they are unprofessional and the owner is hot tempered and even threatening at times. Has serious anger management issues. They will underbid to get the contract and keep adding erroneous charges over time. They will not honor their supposedly workman guaranteed which is supposed to last 1 year and instead they will come up with bizarre reasons why something is not covered by their warranty. I had a residential project completed by them and had several water damages in less than 5 months of their completion their work. The brand new toilet line they had installed that leaked and caused water damage to the first floor even before clients moved in, requiring it all to be repaired while they refused to admit fault on the work that they did. It took them more than 6 tries to get the residential plumbing inspection passed due to various issues. They like to cut corners and their workmanship is below what is considered acceptable. Especially if you are a home owner or a house flipper, be aware as they are dishonest with their billing and will not honor their workmanship guaranteed. As mentioned by other reviewers, they will underbid to get the project started and add in random charges to the initial assessment over time. You have been warned.