Appliance Repair reviews in Smithfield, Virginia

4.3 based on 50 reviews Back to the listing
    5

    I needed assistance with a washing machine issue and it was resolved within 15 minutes.

    5

    Everytime they come out it is always a great experience!

    5

    Fast Service, Very Professional
    Stackable washer/dryer unit. Fixed same day

    5

    Pretty much knew what to look for by problem description..had my washer up and running with in 10 minutes.

    5

    The service was quick and Tommy was very professional and all around a nice guy!!!

    5

    10 years or more very professional & mechanic skilled won’t trade them 4 the world great job y’all 👍🏾

    5

    Thomas was a wonderful professional. Very informative prompt and quick. These folks are grade A

    5

    Had an issue with washer and showed up the next day, fixed the issue that other technician thought it was major issue that would need new parts. Thank you Tommy

    5

    They took a call to fix my mother's washer and after realizing they couldn't fix it and it had to be replaced They immediately put in the order for a new.

    1

    This guy does not know what he is doing. Took him 2 weeks to finally come out. He looked at it and said he will have to come out with a Plummer...... makes no sense. Never will I go through him again

    5

    It is always a pleasure to have Tommy come to the house. Not only for repairs but for his positivity. Great conversations.

    5

    Showed up on time, explained everything that was being done, showed so much patience with the work needing done as well as ALL my questions. I would reccomend this company to anyone in need of service you will not be disappointed

    5

    I’ve used them before for appliance repair and they’re always professional, on time and their prices are reasonable. I would highly recommend them to my family and friends.

    5

    Corrected problem in 10 minutes. Very nice and knowledgeable. Great prices. Tommy couldn’t have been nicer. My go to fix it man.

    1

    For being a small town business I couldn't even recommend this company to people because they prices they charge you actually have to give them a arm and a leg but oh well I would recommend just buying new appliances because that's what they will charge to fix something

    5

    Mr. Tommy did a wonderful job. He was quick and efficient. I am very satisfied with my service.

    1

    The customer support agent was rude. This company does not work with customer’s time. They are only available at their own convenience time. Not useful at all.

    5

    Thomas was sent out as part of a home warranty claim. He was knowledgeable, professional, and helpful. I appreciated his assistance!

    5

    From the first impression phone call to the in home visit it couldn't have been a more positive experience. I appreciate their service, experience, and even the conversation during the repair. They will be my FIRST call next time I need a repair!!!

    1

    A technician came out looked at the microwave and oven. Said that he needed to order parts. It took two weeks for this company to get back with us. It took the technician less than twenty minutes to replace a temperature sensor in the oven and two hours to take my microwave apart to replace a fuse and could NOT put it back together right. The oven and microwave STILL doesn't work. The WORST Company.

    1

    They did not fix my appliances, gave me short notice when they wanted to come to fix my appliances. Told me that the parts would be available in 5 days and that I would be contacted and no one did. Called me one day and said they were on there way to fix my appliances when I had already stated to them that I was not gonna be able to be home that day. The customer service lady on the phone is very rude and I will never do business with them or refer them to anyone I know. If you want to be frustrated then give them a call.