HVAC reviews in Springfield, Virginia
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Never worked with this company. But watched one of their company cars blatantly run a red light in Georgetown and almost hit 2 pedestrians. Quality folks working here.
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Wonderful company and wonderful people! They've always taken great care of us over the last 20 years!
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Our property manager hired them to come out and fix our HVAC system last summer bc some of our units were 95 degrees and higher due to an issue with the A/C. They had to come out to my unit at least 3 times in order to fix the issue bc the first 2 times turned out to be temporary fixes and the A/C only lasted for a few hours. They were finally able to fix things the 3rd time. This was very disappointing as I had to suffer through high heat for several days. I would never hire this company to do any work.
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Trying to get service is worse than pulling teath.. It took them almost a year to repair a water heater, and that was after numerous calls from me. They installed a new water heater and that took about a year after several calls from me. There is much more, but I don't have time to list everything. I've been dealing with Capital Boiler for over thirty-six years, the last three have been horrible when it comes to service and, appa. Never used to be like this, have always enjoyed my relationship with them until now. I even emailed the president and instead of responding to me, he just passed me on to someone else. That was a little hurtful as I've delt with him many times, years ago, long before he became president of the company. Unfortunately, I may have to move on to another company as Capital Boiler is not the only boiler company around.
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Capitol Boiler Works has been doing business for us here at Silo Point Condominium for over four years now. They are always up front & realistic with expectations, which makes it great for understanding not only the project we are completing, but how to fit what we need in our budget. All of the techs that service our site are extremely knowledgeable, friendly & willing to go above & beyond when completing a job! We will continue to use Capitol Boiler Works for our HVAC/Boiler needs!
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I'd be happy to share my experience, but no, I will not be emailing your sales team. I spent weeks trying to contact your sales team... several emails and calls later, I finally bugged sales enough to call me back. I asked if i could get a quote to weld a 316L stainless vessel, to which i was told you do provide those services. For next few days, I had call over and over to get your sales rep again, hoping for the quote... instead, I was informed that the VP rejected my solicitation without even a site visit. So, despite the urgency of needed repairs, and affirmation that the services could be provided, I was denied even a quotation without cause or reason. I don't consider that good business practice.
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Billed us $1,127 for replacing 3 radiator bleeders. Claimed it took 6 hours of labor but would not provide itemized receipt of how those 6 hours were spent. They were in our unit less than one hour. Also provided no information about the service or cost prior to doing the service.
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I recently hired Capitol Boiler Works to address a faulty boiler pump in my building. However, their billing raised serious concerns. The invoice claimed two technicians spent 2.5 hours on site, but my maintenance tech and surveillance footage confirmed only one worker was present for 1.5 hours. When confronted with evidence, Capitol Boiler Works dismissed the discrepancy and accused me of dishonesty. Exercise caution when dealing with their billing practices. The bill for one worker for 1.5 hours is $1,434 of which $125 is for materials.
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I wanted to Share my experience with the vendor, Ms Ball had great customer service and the technician was also professional. They came out the same day to restore the hot water to an entire building. I’m pleased and will be using them in the future.
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Recently encountered this cleaning service and I will not choose any other cleaners from now on. Excellent service, hire them guys!
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They were like Neil Armstrong to my dirty moon which is my duct that they are the one’s that cleaned it thoroughly for the first time! Love how they do things, I will call them again.
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Cosmic Air Duct Cleaning did a magnificent job in eliminating the rusts in my ducts. My home feels so comfortable now
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Cosmic Air Duct Cleaning is a very good cleaning company. They clean with high quality and swiftness.
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Awesome sauce you guys! Get a load of my newly serviced duct system, all fresh and like-new, also super clean. Guess I have one less problem to worry about. System repaired with all the necessary replacements. Air in, air out - better than ever. Thanks again you guys!
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Awesome techs and very professional. They helped me a lot. All my duct problems and worries were gone now. Thank you Cosmic Air Duct Cleaning
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Cosmic techs have done a wonderful job in cleaning up the ducts around the house. I could see that there’s no more visible dust or dirt in the ducts and I’m very much happy about the results.
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Called Cosmic Air and they appoint me in my earliest convenience. The techs arrived punctually and they were professionals that efficiently cleaned my ducts. I will be their repeating customer in the future.
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Not only did they cleaned my ducts really well but they also boosted the efficiency of my cooling system. Thank you Cosmic Air Duct Cleaning!
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Cosmic Air Duct Cleaning is the best duct cleaning service in Springfield and I am very happy to hire them. They produce top notch cleaning quality and they are very service oriented. They always care for the customer rather than just getting money from them.
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The service provided by Cosmic Air Duct Cleaning exceeded my expectations. The company provided fast service while delivering excellent customer service and offering the most competitive pricing in the region. The team performed their work with great attention to detail while providing us with excellent before and after photo documentation. The company provides top notch service to customers who need their assistance in the local area.
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Great crew .. very responsive