Contractor reviews in Suffolk, Virginia

Wayne was extremely professional and informative, from the moment he answered the phone. He took his time in talking with me on the phone, as well as when he came to do our estimate. He was thorough, clear, respectful, with up-front honesty, and followed that through with open, full, communication and timliness. Would not only HIGHLY recommend, but will definitely keep this company as a first go-to contact if needed in the future!!!!!

We were very pleased with the remodeling of our kitchen, the installation of the cabinets, and the men doing the work. We found the members of the company to be very professional, kind, respectful, and provided excellent results. We would not hesitate to use use this company again.

Wayne and his crew are hands down the best I’ve ever seen! Great guys that are professional, they communicate throughout, show up on time or early and do really great work! They even keep their work area clean, lay down cloths, and make sure everything is cleaned up before they leave for the day! Highly recommend!

Hampton Roads Contracting Services (HRCS) did an excellent job on our kitchen renovation project. They removed our old cabinets and installed the new ones. They really took their time to make sure the job was done right, and they kept the lines of communication open at all times to ensure we were satisfied with all aspects of the job. Their attention to detail was superb and our new kitchen looks fabulous! I highly recommend HRCS!

If I could give these guys six stars, I would. They installed my kitchen cabinets and island. My initial delivery did not have all of the cabinets and before I call to ask why, Matt and John were on the phone with the distributor and had a delivery time.

I watched them cut the boards, trim and light rails which are all of your finishing touches. The cuts are so tight it looks as if the entire run was one piece. The level of detail the went was incredible.

I will certainly use this company again for anything pertaining to home improvement and know I have nothing to worry about.

Hampton Roads Contracting was called in to install my new kitchen cabinets after the first installer failed miserably. These guys (a tag team duo) did an amazing job and corrected everything that was wrong with the first effort. They listened to what I wanted, they recognized flaws in the construction of the cabinets (not made by them) and corrected them on sire. They were professional, talented, courteous, and best of all they were perfectionists.....not happy until they did it right. Not because I didn’t like it, but because they didn’t like it ❤️ I am the most discriminating customer when it comes to construction and remodeling, and I can’t complain about a single thing!! I can’t give input about their pricing because I didn’t pay them directly (paid by my cabinet maker) but they SHOULD be on the higher end, judging by their work. They had one day to finish my installation and they stayed until 10 pm to complete it. They obviously have been working together for some time and have developed an excellent working relationship. It was a pleasure to work with them and I hope to use their services again in the future.

Wayne's crew is by far one of the best I've had the pleasure of working with in tidewater. Super Clean ,very professional and always on time they get the job done and are very detail oriented. Highly-qualified and recommended.

Brandon Carr
Project Manager at INDIGO KITCHEN AND BATH

MATTHEW AND JORDAN ARE CONTRACTORS OF THE YEAR! THE PERFECTION OF THE PATIO AND FRONT DOOR INSTALLATIION WAS FLAWLESS EXECUTION, HIGH - QUALITY MATERIALS WITH HOME DESIGN. BOTH PROJECTS REQUIRE METICULOUS PREPARATION, PRECISION CRAFTSMANSHIP, AND ATTENTION TO DETAIL THAT ENSURE BOTH BEAUTY AND FUNCTION FOR YEARS TO COME.

DEIA

There are not enough good things to say about Wayne and his crew. We contracted them to remodel our bathroom that was in DIRE need of an overhaul. It did take some time for planning the project and then getting each piece done, but Wayne constantly communicated with us throughout the process and during the project itself. Between the work his crew and their subs did, I have a bathroom that my family and friends say looks like something from a fancy hotel room. They took the pieces of what my husband and I envisioned and made it come alive. I still cannot believe how beautiful my bathroom looks!!

His crew was very professional, polite, and efficient. They cleaned up the work and traffic areas daily and didn’t even mind a rogue Labrador Stealer running off with a plastic part. The experience and professional of their company shows in the final product, and even if you are an impatient person like me, believe me when I say it is worth the time, energy, and money to hire HRCS to work on your home. You will NOT be disappointed.

They did an awesome job correcting our kitchen cabinets to level them for new countertops. We were concerned that due to the severity of the unlevel counter that it would be a costly fix. They gave us a clear "prognosis" of what they expected to happen and what could potentially go wrong and let us make a decision without pressure. They did the entire job, including having to dismantle the custom counter tops and rebuild them quickly and professionally. Best contractor we've ever used.

Suffered water damage to our kitchen. The personnel who responded to repair and replace flooring, walls and storing were absolutely wonderful. Cannot say enough about the fast, knowledgeable, professional service. Will recommend Hampton Roads Contracting to friends (already told one who has some drywall problems). Thanks for a great job.

Hampton Roads Contracting was a pleasure to work with! They were extremely professional, showed up when scheduled, communicated well and went above and beyond to be helpful. The kitchen cabinet installation was awesome and they helped out by doing a few extras! They also clean up behind themselves. I would recommend them to anyone!!

The repair and installation of our laundry room floor was flawless. We were extremely impressed with the meticulous work done by Wayne, Matt and John. It was a long day but the crew made it fun with the lighthearted conversations. It was a struggle to find a contractor to even do work in our area, Wayne made sure from my first phone call that he would take care of us. I highly recommend HRCS for whatever project you need.

We had Matt & John install our cabinets and crown molding for our new kitchen. As new home owners, we are new to the whole renovation process and I have to say that we were absolutely blown away by the professionalism and attention to detail that these guys have. They not only do amazing work, they're communication is impeccable. There was not one moment where we were not involved, asked opinions or felt that they were rushed in any sense. Wayne even stopped by to check in and we raved about how happy we were that they were on the job. We have many more projects coming up in the future and have already started planning on having them come out to do more work. I work in multi-family property management and have to work with vendors on a daily basis. If everyone had the same integrity and work ethic as these guys, life would be much easier and more enjoyable. They took the renovation process stress away.

I thought I was going to write a great review about this company based on everyone’s experiences I read about before we asked for estimates. The appointment went well around 5/13/24. They were taking pictures and measuring everything. I sent inspiration photos. I was told they couldn’t start any jobs until the end of July. No problem. We just needed estimates to figure out the cost of what they could do. It’s 6/23. Never heard from them again. What I don’t like is my time wasted. I rather you not come or simply tell me upfront you aren’t able to do anything. Reliability and great contractors have become a thing of the past lately.

Hampton Roads Contracting Services installed our new custom made kitchen cabinets. Their team members did a fantastic job! They were very professional, knowledgeable, and fun to work with. We would highly recommend them and we have some future work planned already.

Wayne and his team were professional, talked with me about the entire process, were timely, and never left a mess. I had them remove a bathtub and tile walls from a 1939 bathroom, building back the floor, installing a new tub/shower combo, new drywall and finishing the drywall. I couldn’t be happier with the results. After meeting with multiple companies, my husband and I just knew we liked Wayne, and the price was extremely fair. He himself went above and beyond, he worked on the weekend to go pick up the tub, the guys worked late to finish my job one afternoon, only after asking if it was alright with me, of course. They worked with my plumber seamlessly to get the bathtub installed. I can’t stress enough that they didn’t make a mess in my house. If you’ve had work done inside of your home, you know that’s important. I will definitely use them for any future needs.

Wayne & his team really impressed us. Good communication, punctual, considerate & professional. Every aspect of working with his team has been a good experience. They helped us through a wall removal & kitchen renovation. They helped us with recommendations and suggestions. The finished project is all we hoped it would be. We definitely recommend HRCS and will personally use them on additional projects.

Hampton Roads Contracting Services does incredible work. Wayne and Matt went above and beyond to repair the problems I'd been dealing with for years and complete my install. They kept me in the loop and clearly explained everything that needed to be done.

Working with them was a great experience and I will definitely recommend them to everyone that needs any work done!

October 2025 Update: I needed an emergency repair for another problem that came up after a storm this year. Matt and Wayne were quick to respond and got the problem fixed before it could cause any serious damage or stress. I also needed a new install done that required precise measurements and attention to detail. Matt came out and took the time to get everything set up perfectly. I continue to be very grateful for their help and professionalism.

What a great group to work with. HRCS installed new cabinets and trim work in three rooms. They were very meticulous and professional. They treated our home with the utmost respect. They did an outstanding job and we were very pleased. We have been through many contractors this year in our home renovations, and this is one we will call back. Thank-you Wayne, Matt and Chris.

Where do I start??? Wayne come in took some measurements asked a few questions and boom!! Two guys came in and a little bracket here a little anchor here and Ihad my closet!!!! Professional and yet felt like a family oriented. Thank you!!!!