HVAC reviews in Suffolk, Virginia

Josh and his team at Tidewater Pro-Air were very easy to work with and responsive to questions. I appreciate they did what they promised and kept their commitments. I felt like my time was valued. They did good work and installed quality equipment. We will use their services again and highly recommend them.

I called and spoke with Brandon. He was very nice and had the best customer service. I was serviced within 2 hours and had the best technicians. We are back to cooling and have found our forever service provider!!! Thank you so much🩷highly recommended! Reasonable prices😊

Thanks, Josh, for responding so quickly to our 'unusual' vent check problem. The inspection & description of the issue was clear & beneficial. No more tenant complaints.

Tidewater Pro Air is the absolute best. Our neighbor recommended them after we were quoted an INSANE amount to fix our AC by the people who installed it. They came to check out the situation, gave us a couple options for how we could proceed and brought window units to keep us cool while we waited for the install. We ultimately saved $3k by going with them. I don’t foresee any issues going forward but if anything ever arises I’m calling these guys first.

The team at Tidewater Pro Air absolutely are the best! It was time for my seasonal inspection. The appointment was made quickly and conveniently when I could be home. Jason and team were on time and immediately explained what steps would be taken to insure my system stays in great operating condition. This company is very thorough and will not disappoint!!!
Very affordable! I am so happy with this company and will continue to call them when i need service!😁

HVAC tech was very thorough, on time and explained everything in detail that was needed. Tidewater Pro Air installed my HVAC unit and are the only people I trust to service it.

Josh and the gang were great! They were professional and courtious. Took the time to show me how to use the thermostat on the new unit and made sure everythingcwas working. They went above and beyond even cleaning up!

Amazing service! Very thorough investigation with high levels of expertise and he explained every detail in understandable terms. I would recommend them for any HVAC related services.

Professional. Showed me the problem I was having with my AC vents. Were not sealed properly during initial installation. Condensation was cracking the ceiling.
Arrived promptly for the work. Subcontractors were the same, prompt and professional. Pro air removed all the vents, subcontractor repaired plaster. Painters today painted all of the ceilings entirely, not just the patches. The plaster person vacuumed after he was finished. Painters did the same.Stephanie and two men arrived promptly to install vent covers . Friendly, professional. Always put on shoe covers before entering. Swept vacuumed, tested ac output befor leaving. Kudos to Josh Gray

Fantastic! We called them at 8am they were here by 9am . Service like this is unheard of these days. Unit was up and running before 11am. Pricing was fair and transparent. Could not have asked for better service.

Jason and his team did a fantastic job replacing my AC unit. Their level of detail and care was outstanding. Even while waiting for the equipment to come in, Brandon provided portable AC units so we had some cooling. The client/contractor communication was probably the best I’ve ever had. Looking forward to working with them again for routine maintenance for my units!

Great customer service. Came out same week and provided full HVAC assessment to ensure all was in good condition. Provided a few suggestions and gave insight into system and equipment.

I have used Tidewater Pro Air for my home and business. Both experiences have been fantastic. Would recommend this company to any one!

Highly recommended.

Jason came out, conducted an inspection and gave us an estimate for some duct cleaning/santizing and repair. He and his team performed the work and did an outstanding job. He was punctual and was very professional from the beginning to job completion. Oh, did I mention their customer service team? Well, they are amazing too. They kept in contact thru the whole process(scheduling, techinician arrival, follow up etc). Tidewater Pro Air are the guys to call for your HVAC issues.

Knowledgeable, polite, friendly technicians. Great communication from the technicians as well as the company. The guys went above and beyond...literally...crawling into the attic to check out an issue with the vent pipe. Happy to be on their maintenance plan.

Tidewater Pro was exceptional to work with. Jason came out and gave us a thorough tune up and diagnosis and went over options with us before moving forward. He was honest, prompt, and very knowledgeable. Highly recommend their services.

Everyone we interacted with was incredibly kind and genuinely cared about helping us. They took the time to walk us through several budget-friendly solutions and strongly recommended those options before ever suggesting the more expensive fix. We truly can’t say enough good things about our experience with them.

I recently had a total HVAC system replacement installed by Tidewater Pro Air and it was awesome. Brandon was so helpful from the beginning with initial contact and coming out to spec our HVAC system. He answered all of the questions that we had and kept in contact before any decisions were made. Next Joshua came out to describe the project. Brandon and Joshua made sure that we were comfortable and informed to move forward. Upon install Joshua and Mike were very professional, knowledgeable and detail oriented. Their whole team, with Jay and D, was just so kind, thoughtful, and helpful. They really cared about our job, it felt like we were their only customer. They treated our house with care like it was their own and cleaned up very well before leaving. I will recommend Tidewater Pro Air to anyone who is interested in having their HVAC systems replaced or serviced! Their prices are fair and the work is excellent and done the right way. Joshua and Mike tested our HVAC systems before they left and stayed even longer to make sure it was working properly. Our new HVAC systems are wonderful; thank you so much Tidewater Pro Air!

I called Tidewater pro air during an emergency. The company provided prompt, Knowledgeable service. The technician showed up in the 40° temps in the rain and quickly diagnosed the problem, and worked
On a fix, restoring heat to my house. Appreciated the service.

Tidewater Pro Air has went above and beyond helping my family stay warm this winter! The customer service is top notch and quality of work is unmatched in the 757.

We had a plumbing issue that caused vent issues - they were quick to get us scheduled and were able to fix same day as well as disinfect the lines to ensure we were no longer exposed to bacteria’s. They were kind understanding and amazing