All reviews for Artis Septic Tank Cleaning Service

This is a small veteran owned local business. If you're used to a world that runs on hard schedules look elsewhere. If you want a very knowledgeable and professional real worker that has been doing this work for 50 years Artis is your guy! He might not have the best phone skills but he will get the work done right on your septic system. Very honest and fair, definitely recommend.

Very knowledgeable

Good business.

He do a great inspection on my septic tank and drainage system underneath the house and the drain fields.

I have had service from the company for about 10 years, always on time reliable and excellent service.

Mr. Artis was on time, courteous and did a fantastic job. I wouldn’t hesitate to use him again and I will recommend him anytime. Thanks

Gave a bad experience the first time, but the company turned out to be pretty good! Gave me extra information he didn't have to give and helped me out.

The owner Mr. Zep Artis is a very honest Christian man. who started the company from the ground up at a young age. He did my mother right, instead of charging her for a cleaning, he was honest and said her pump wasn't working. I see people are complaining about show up times, I do know he is struggling with finding people who wants to work, show up to work, etc. Every business is suffering with that. Keep that in mind. This is an honest man that works hard and does right.

The man did a great job and arrived when he said he would and told me what my real problem likely was. Five stars

Information needed found! Thank you

Must be flexible when it comes to timing. If you’re willing to be patient and not get frustrated over last minute changes, they’re worth it. They did a great job, affordable and were super helpful and knowledgeable.

Called and made appointment for 9 am. At 930 called company only to be told my appointment was 10-12 but they would be there around 1230. Took morning off of work for this.. At 1245 still waiting for service to show up. Obviously no concern for ornery peoples time or work schedules.

Was a no show day of for 9am. Said he’d be there at 4pm instead. Was a no show again. Took almost a day for him to answer the phone again. Scheduled next day for 11-12. AGAIN- no show. Had to take off work multiple times to meet him for these no shows. Then he yelled at my realtor and was very unprofessional when she talked to him about the no shows bc we are on a timeline to close on our home. Ended up using someone else.

Was very disappointed in customer service , i had to wait over a week just for an appointment and after i sat on the job for over 5 hours they were a No Show and was sub post to call later that night with no call to reschedule , i call him and was given a two hour window and he would be there on Saturday well again no show and he never called to reschedule

Update, spoke to Mr Artis, he assured me that he will take care of me tomorrow. I will definetely update the review accordingly.

Never showed up and was pretty rude on the phone.

Had an appointment for after lunch-2 o'clock on yesterday May 12,2020 I called several times since lunch time and my call was not answered, voicemail is full so you can't leave message, & haven't called back nor showed up to my house at all.

My experience with artis septic was very bad called him for 2 weeks straight and he never showed up he also kept being rude about me calling as if he didnt tell me he was going to show up every day and basically showed no interest with assisting with the problem...SOUTHAMPTON COUNTY residents...choose ABA is expensive but worth your time and their professionalism is awesome

Worst business person I have ever delt with. He was not honest with us and actually stated that we lied when we stated exactly what he said.

Call and made an appointment to have the septic tank pumped said that he will be there after he left an appointment but never called to let me know that he wasn't coming and I called several times but no answer I don't think I will ever use the service again I will be going to another company in the future

My Grandparents used this company for years so when I moved into their home I decided to continue...BIG MISTAKE! I had them clean our system in Nov. 2020 only to find it full with standing water in my yard 5 months later with only 3 people living in the home. I called several times to have them come out and check the issue and they finally did after 4 attempts. After finding out that the system was indeed full (they only half cleaned it the first time) my system was left open for almost 2 weeks before it was repaired because the driver claimed to not have the right tools 🤔....how dangerous and unsanitary is that especially when I have a child and a small dog?? I attempted to call them 8 more times before the secretary, who is very nice but also makes excuses, finally got them to come back out to my home. I could go on and on about how horrible their service is.. In a nutshell, DO NOT DO BUSINESS WITH THEM....they sure won't get anymore of my money...they are unprofessional and unreliable. Worst experience EVER!!!!!!!