Reviews of local pros in Urbanna, Virginia

First experience with Ryman's. Quick service. Friendly and knowledgeable staff and tech. Fair pricing. Would definitely recommend!!

We had Ryman's over for a routine check-up after we bought our house. Their folks were professional and clearly knowledgeable. We will be back again for future service.

I cannot say enough about Ryman's excellent service. They replaced an aging heatpump, and every interaction leading up to it, the installation and afterwards was simple, professional and pleasant. I'd gotten two other proposals before choosing Ryman's and theirs was the best by far. Thank you Eric, Adam, Blue and Chris for your superior work ethic and great attitude.

Excellent company with fantastic customer service. They have gone out of their way to help me out in a pinch, twice now (including a very hot holiday weekend). The price has always been very fair and without any unexpected charges. And the service is excellent and very knowledgeable. I highly recommend!

This is such a great company to deal with. They are always pleasant and address your needs in a timely manner. Their work is extremely professional. We have been a customer since 2014 when we first moved here and are so glad we chose Ryman's.

Very satisfied with my new mini split system. Eric spent all the time necessary to explain and make sure we got what we wanted. He was the most knowledgeable of all the HVAC companies we contacted. Great staff and very responsive. A good choice!!!!

⭐☆☆☆☆
Highway Robbery — Buyer Beware

We contacted Ryman HVAC after they told us they sell parts to the public. We needed a fan and motor — a part that normally runs about $300. Instead, we were quoted $600 for the exact same part. That’s not just a markup, that’s price gouging. It felt dishonest and opportunistic. It’s a shame, because we were hoping to support a local business, but this kind of pricing is unacceptable. If you’re a homeowner looking for fair treatment, look elsewhere!!

Ryman’s saved my long planned family vacation. In spite of a 100 degree heat wave they installed a new system on short notice so me, kids, and grandson had a great holiday. Pricing was very reasonable even with recommending and then adding a return and additional vents on the porch to improve airflow. They also installed a custom concrete pad to divert water from the house. Excellent customer service and attention to detail. I’ll aways use Ryman’s.

Just finished having a new HVAC system installed and the best one word summary I can give is: Wow!
Four different places provided quotes for various systems. After doing my research on the systems and the quotes, I selected Ryman's. I'm so glad I did. Their price was the best for all that they included. Other places cut some corners in what they quoted and still came in higher.
The icing on the cake was the unbelievable quality and attention to detail of the installation team. The install team even came back a second day to make some finishing improvements that I'm sure other places would have let slip by.
I've used Ryman's previously to service our old heat pump, so I knew I could trust them and came into this installation with high expectations. And they still exceeded my expectations.

When I called to make a service call they required a credit card number to be on file. Then they sent two technician's to find out why I had little to no heat in a front room. They were cursing while here and were trying to solve the problem. . They were able to get a very little heat to come out. But the room stayed 54-57 degree's after they left. They did fix another issue they had found supposedly that wasn’t related to the initial call. Afterwards I got a ph call to advise the amount for the trip that was going onto my credit card. So I was charged for 2 technicians for 2 hrs work. The Technicians also claim they have to take pictures and send to the boss for pricing. When I called back to complain wasn’t fixed they sent 1 man to come look at it and he found the supposed problem almost immediately but couldn’t give me the price on-site and said they can’t call boss for a price while here. He promised me he would be back the next day to fix it, but was a now call or show. I even had to call to get a copy of the receipt and the invoice of what was done. Poor customer service!!

Ryman's Air has been servicing our HVAC equipment for years. Always outstanding service and reasonably priced. Just before X-Mas, our 17yr old system went out. Ryman's knew my demands for a system and recommended a new style hybrid system. They rushed to get it all installed before X-mas and succeeded. The new system was priced below comparative systems and so far the system has worked amazingly well. Thank you Rymans for such great service.