The Repair Guy
About the business:
At The Repair Guy in Virginia Beach, we specialize in swift and efficient appliance repairs, delivering reliable solutions for your home. Our team of dedicated professionals is here to bring your broken or malfunctioning appliances back to life, ensuring your household operates smoothly once more.
We pride ourselves on our extensive knowledge in appliance repair services, tackling a range of issues across various brands and models. Whether it's a faulty refrigerator, temperamental oven, or noisy washing machine, you can count on us for effective solutions that get the job done right the first time.
Based in Virginia Beach, The Repair Guy is more than just an appliance repair service—we're your local ally in maintaining a well-functioning home. Join our growing list of satisfied customers who have entrusted us with their appliance repair needs and experienced the positive impact it has on their daily lives. Connect with us today to schedule a repair visit and restore peace to your household.
Services:
All services 1Photos and videos
Hours of operation
- Mon – Fri
- Sat
- Sun
- 8:00 AM – 5:00 PM
- 9:00 AM – 4:00 PM
- Closed
Latest reviews
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Cecilia Firoved9 June 2026
I have rental properties and I used to use him all the time. The last few problems I have had he has gone there and only 1/2 fixed anything. I have had to call back and he somewhat diagnoses the problem over the phone and wanted to charge me again for coming out fix the original problem. In the end, I have had to have someone else come out to fix it for less. I really felt I wasted hundreds of dollars using him. Not sure I can recommend to anyone. Still in the process of finding a consistent reliable appliance person:(
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James Lewis9 June 2026
Tried to use them twice. First time onsite within 5 minutes, your stuffs broke, can't fix, move on. Figured that was a possibility.
Second time=SAME RESULT
Both times it was a washing machine, this past time the machine was only 2yrs old.
No tools, no due diligence, just oh it's beyond fixing.
I don't buy cheap equipment, I buy nice, well known products.
They are a scam business that takes your diagnostic fee and then leaves.
As someone else mentioned, I was quoted a price to have it looked at it and charged a different amount onsite.
SCAM BUSINESS -
Chara9 June 2026
I'd give 0 stars if i could.
Jose showed up 1.5 hrs late to install a new dishwasher. He was VERY unprofessional and not knowledgeable about installing dishwashers. First, he began to work on our dishwasher before turning the water or power off. He then tells us to cut the breaker and the water only after we acquired about it. We cut the hot water in addition to the electricity. He then went back into our kitchen to ensure the water indeed was turned off. The cold water was not/ could not be turned off. Even after him "cutting" the main water supply, cold water was still coming out the faucet. He then told us he could not install the dishwasher with the cold water coming out the faucet. He then tells us to leave the faucet running while he goes off to do two other jobs!! Literally, he wanted us to leave our water running while he went off to assist other customers!!!
He was in such a rush to leave. Guess he had a hot date...it is Friday night after-all. Said he would leave a ticket stating we needed a plumber because he wasn't one. Repeated this several times..."I'm not a plumber".
Why send a guy out to install a dishwasher that deals with plumbing...if said guy knows nothing about plumbing?Behold...he didn't leave a ticket. Guess he didn't want to leave any trace. Just left our home without saying anything else even though we asked him to hold on while we got in touch with our homeowner warranty company. He was in our home for about 20 mins...it would have taken him longer to install the dishwasher!!!
He left our home a mess. Water all over the floor, under the dishwasher, etc. Once we were able to turn the water back on...we saw what he had managed to do in the 20 mins he was in our home. He didn't even have the professional decency to tighten back the nuts and bolts he had loosened. Water was spraying everywhere. He also managed to do something to the valves under our sink, and now they leak. Never had this problem before (leaking). Now we have several.
We called Jose to come back and remedy this immediately after we realized he just walked out our door. Call went straight to voicemail. We called the company, it rang and went to voicemail. We did this several times. I am amazed at the indecency, and unprofessional conduct of The Repair Guy.
Avoid this company. If this is how they treat their customers, I wonder how they treat strangers. How do they get customers if they have incompetent workmen on their payroll?