Hampton Roads Home and Commercial Services

I called this company, also known as "Hampton Roads Home & Commercial Services" to get quotes for an active leak and to redo plumbing in the home. I called several companies for quotes to get a baseline for cost and to see what options that I have. Typically, I am only given a timeframe when someone will come out. This company advised they would send someone out between 9am-11am. At 10:30am I received an email from Ryan stating that he advised his technician to leave because I "already have a plumber on site."

I can understand if it was awkward or can be seen as troublesome if there is another plumber present. The timing was not ideal, but I did not plan for, nor know, that they would be at my residence at the same time frame. Technicians typically give a call when they are on their way and provide an ETA, not just show up. I never received any notice this technician was on the way, nor did I know the technician even came.

Furthermore, he stated, "In the future if you call multiple companies it would be kind to let the company know so that they do not waste their time and money sending a technician out." I feel like this email was completely unprofessional. If there were any concerns about what was needed or if the company felt like coming out for a quote was a waste of their time, they did not have to send anyone out. Cecilia's Home Repairs / Hampton Roads Home & Commercial Services does not have to worry about me reaching out for any work.

Hire Cecilia's Home repair to replace our fascia boards around the house, , fix our porch, and remove an A/C unit from the living room and patch the hole in the wall. Daniel and Mario did an excellent job. Both showed up ahead of schedule everyday, and made sure the repairs were done thoroughly. Quote was spot on, and even with additional repairs that were needed that did not add much more to the overall cost. Will be using them in the future for window replacements that we have been planning for about a year now. Highly recommend company to do any general repairs you may need.

We needed two outdoor light fixtures replaced and contacted the company for an estimate. They were extremely fast in getting back to us, could come out rather quickly and gave us a very good estimate. Communicating with Anthony was the best I’ve had with any company, with him responding within minutes in most cases. They even came out a day early when a storm popped up for our original appointment. Our electrician was super friendly and was able to install both fixtures in less than 45 minutes. They even gave us a thank you packet with face masks and pens. I love this company and will use them as my go to handyman service.