Reviews of local pros in Weems, Virginia

I have been trying to reach NN Mechanical since Monday night about an issue I was having in my White Stone condo. I left a chat message fully expecting to hear back on Tuesday, no one responded, so I called. No one answered the phone, so I left a message. I left another text and phone message, and now late on Thursday 4 days since my first contact not a peep, not, "sorry, we are busy and will get to you!' Nothing. I know NN Mechanical gets good reviews, but not from me. I will look elsewhere and you should too.

I have had HVAC issues on weekends/holidays on multiple occasions and Norther Neck Mechanical has always been quick to respond. This past Sunday our AC went out and I called their office just after 8. By 9:30 a technician was at the house, had diagnosed the problem, and replaced the part. We had a house full of visitors and I can't say how happy everyone was that we had AC back on. They also installed a new unit for us last year and it's been working like a champ. I highly recommend these guys.

The technician came out after hours. Were there very quick to respond. Unfortunately my unit was not able to be saved. But they installed a new unit at a great price. Believe me, unfortunately I have had to buy 3 other units for other homes and they were best price by far. It was in the winter right before a deep freeze was supposed to hit. They had me up and running within days. Been using the unit for over a year now with no issues. The unit works great!! Very pleased with their friendly service.