All reviews for Sears Appliance Repair

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    5

    Ted did an outstanding job replacing our part. Neat and effective, he was wonderful to work with. Thank you!

    5

    Very knowledgeable and friendly. Gave me a few pointers on how to get the most from my dishwasher. Very patient in helping me use my virtual credit card payment.

    5

    He was efficient, on time and friendly. He was able to identify the issue quickly, and quickly fix the issue once the parts were received.

    5

    Very knowledgeable and provided me with realistic information. He took the time to evaluate my issues and fix my old dryer for the time being. It’s on it’s last leg.

    5

    Sears Appliance Repair, specifically Ted, was very thorough and kept us informed as he diagnosed our broken freezer. I would strongly recommend them, unfortunately I would not recommend the OEM of the appliance but that wasn’t Sears’ nor Ted’s fault.

    5

    We have had Luis come before. He has always been very nice and professional. I highly recommend him.

    5

    I requested Jose return to my home as I was very impressed with is performance on a previous visit. This time it was my dryer that did not produce heat. Jose quickly found the problem, a clogged roof vent which did not allow the heat to exit the dryer. While Jose does not address this type of issue he suggested I contact a company which does. I am always appreciative of Jose whose technical skills and honesty are above reproach. Thank you for sending this wonderful gentleman to my home.

    5

    They installed my new washer/dryer .
    I was very pleased!

    5

    Luis was friendly and polite and repaired my oven quickly.

    5

    Derrick was great! Wonderful having a seevice person with a positive attitude and "love his job "! Same day service on dryer as u called which was fantastic. Will definitely use service again.

    5

    Quick, reliable and friendly service. I’ve used this service multiple times and will continue to use as needed.

    5

    The repairman was professional, efficient, and friendly. He explained the problem with my dryer, and discussed the cost of the replacement part, and cost of labor involved. He was a delightful gentleman, and represented Sears’ wonderful customer service protocol.

    5

    Anthony provided excellent service in repairing our refrigerator. Before he arrived he phoned several times to update his schedule. He was efficient, respectful of property, informative in explaining the issues and solutions and he was cordial in every respect. A fine gentleman and a true professional. .

    5

    Arrived on time and was very polite. Assess the problem quickly. It was determined it couldn't be fixed at a reasonable price and didn't try to overcharge us for something.

    5

    Ted was professional, respected the property. Listened to my comments and what I had experienced. Went to work and is very knowledgeable about his work. Explained everything very well.

    5

    Arrived within the specified window of time. Personable. Professional. Offered maintenance suggestions.

    5

    Our service tech, Ted was fantastic. He knew what he was doing and took great care. I rate Ted to be a 5+++. Thank you so much for the great service.

    5

    He was very nice and explained all my choices. Also, I was very glad to be able to have someone come on a Saturday!

    5

    He did a great job and explained his work so the I could understand. Very pleasant man.

    5

    Ted was prompt, courteous and diagnosed my 27 year old refrigerator. We both agreed we needed to purchase another frig instead of repair,,

    5

    Quick and efficient repair replacing brain board control for our refrigerator ( took approximately 15 minutes). Answered and explained issue of refrigerator failure. New part shipped to house prior to scheduling repair. Labor cost was astronomical at $450. Wow!