All reviews for JAJ Lighting & Power LLC

Within an hour of our raising an issue, the problem was identified. I am so pleased with Service JAJ Lighting, they are willing to come out in Saturday to troubleshoot the problem with my appliance outlet and fix the problem. This is my second service with JAJ Lighting and I am definitely recommend their excellent & cost effective services. I’d like to pass along my highest compliments to the electrician Jason.

JAJ Lighting & Power is a very professional and friendly company! They arrived right on time and installed my ceiling fan with no issues. They even did measurements for my second ceiling fan to make sure I purchased the correct size! I will definitely recommend them to my family and friends!

We found JAJ online and did not read any reviews. Voice mail was left for several companies and they called us with in a short time. Jason came out to install an outlet, microwave and to remove a range hood on a HOLIDAY!!! He was professional and did a great job. I will use their services again.

After calling several electricians, JAJ was the only one who would come to our house within a couple days. Then he was able to get to our house 2 hours earlier than scheduled--fantastic! Jason was very competent and courteous. He not only fixed the problem (outlets not working) in short time, but also explained to me the problem. He gave me some good advice, too: GFCI outlets need to be replaced every 2 to 5 years. Ours was 10 years old. Would definitely recommend this company.

We're in the process of selling our home and had a home inspection report done. Found that my Outlawed Federal Pacific panel shouldn't never been in the home in the beginning do to the danger they pose. Found JAJ Lighting & Power.. looked at the reviews and seen the shakey reviews but overlooked them because there were countless positive reviews.
They came out replaced the panel the tech was efficient, respectful knowledgeable and affordable. Pricing was awesome! Thanks John and Steph you guys ROCK!!! We closed on our home today!!

Initially there was a miscommunication with the new receptionist, but after leaving a voice message, the owner promptly returned my call and made my service call a priority. Jason immediately knew the problem with my busted circuit and was able to fix it within a very timely manner. He also fixed an issue with a light unit on the exterior of my house that I wasn't aware had a problem. Jason also installed a programmable light switch for me. I need to purchase another programmable light switch for a 4-way circuit and he said he would come back and install it for free! JAJ Lighting and Power are a stand up company and honestly takes care of their customers without taking any shortcuts or advantage of you. I'm very pleased with my experience and will be using them for all of my home electric needs.

We used JAJ on a recommendation from a neighbor and they were terrific! They showed up when they said they would, were very communicative and organized, did great work and were reasonably priced and honest. Jason even came over during a snow storm to ensure that the electricity for our new hot tub was set up. I have not been this pleased with a contractor experience in a long time and maybe ever. I highly recommend Jason and his team!

JAJ Lighting & Power LLC has been providing all electrical services to me and my clients for over 2 years now. Being a Realtor, it is imperative that I recommend to my clients, service companies that provide excellent work at a reasonable cost! JAJ Lighting & Power has never let me down. They are professional, courteous, and believe in total customer satisfaction. I highly recommend them to Realtors and all in need of any, and all electrical services!!! I'd like to personally thank JASON, whom I have had the pleasure and good fortune of him servicing several of my jobs!

Fantastic job and service. I am moving and had no idea how to have the original doorbell reinstalled so I reached out to JAJ Lighting & Power. I received a quick appointment and tech Alejandro was professional and did a great job completing the service. Also, prior to my appointment, I received a text from tech Alejandro that he was on his way which was great, thank you! I am truly thankful for JAJ Lighting & Power's professionalism and quality service being available so that I could cross off one of my moving list items. LaShawn E.

I’m in love with my new ceiling fan! Everything about this process was flawless. I reached out to Jason on a Thursday afternoon and by Saturday afternoon his crew was at my home ready to install. The crew was on time and prepared. They wore a mask and cleaned up after they were done. Overall, they treated my small project as if it were a big job and I am so appreciative.

I am sorry to see JAJ went out of business!

They were the very first to service our new home when we moved to the NOVA area and I was really expecting to lean on them again, with a series of jobs. Too bad...I used to recommend them to my neighbors.

I had the opportunity to see and review the work that was done by this company and, I can attest that they did a phenomenal job. They were very professional, knowledgeable, timely and courteous. Additionally, they were very reasonably priced for the services rendered. I have and, will continue to recommend them to all of my friends and business associates because I believe this up and coming company will go far. I will do everything to ensure that they get recognized because of the level of satisfaction and comfort they provided to me, my family, and several other customers. I am a completely satisfied customer....Thanks JAJ you are the best!!

"JAJ lighting & Power" recently replaced the main circuit breaker on my home. Apparently the home builder installed it incorrectly and the inspector missed it. My home was days away from an electrical fire. Thank goodness they resolved the issue. That being said, the price that they charged me for the breaker was well over a 100% mark up for what could be found at home depot(same model number, same manufacturer). I understand that you have agreements with suppliers but for a part that is still manufactured it seems a little overkill.

Never finished what he started! Won't answer me now.

We set up an appointment with him at 4pm, waiting till 5:15pm.
We called him a couple of times while waiting, no answer, left messages on voice mail, have not heard from him yet.
Will wait a little longer, hope they show up, sorry me!

No showed two days in a row. The first time they claimed they got stuck on a higher priority job. That’s fine, but the second day they wouldn’t answer the phone or return calls. When I finally got ahold of someone they said the electrician would be here in 45 minutes to an hour. It’s been 19 hours and they still haven’t shown up or contacted me. Multiple phone calls and voicemails have been ignored. The funniest part of all of this is that their voicemail says customer service is their number one priority. That’s hilarious.

Edit: I would like to add on that three weeks ago after my initial review I googled the business to get their phone number again to reach out to them regarding my refund and it said "PERMANENTLY CLOSED" on their yelp and google page. Well, it looks like they are back up and running again. Not sure if it was a technical glitch, or if they just hide out for a couple of weeks after no-showing on too many customers? Also, they didn't reply to the Better Business Bureau complaint filed three weeks ago either.

Jason was a no show for our work on Saturday that was under contract. We've called both his number and the business number on the website, as well as writing emails and texts. We also paid a $1550 deposit. This is NOT acceptable and it is also not the first time there was a review written in this manner regarding their lack of timeliness and communication. If I could get anyone to actually answer the phone I would request a refund. At this point I might have to just call my bank.

My original review was deleted so here it is again. After arriving 5 hours late to replace my power panel Jason informed me that he would come back to finish the job and would be present when the county inspector inspected the power panel. Long story short I checked with the county not only did he not pull the permits he no showed 3 times for the inspection. After a few days of emailing, calling and texting him i went to his place of business after noticing that the JAJ website was mysteriously down. I was informed that he has not occupied that office in over 8 months and they were not surprised that he did not finish the job. I then had to hire an actual electrician and took him 5 hours to finish the job including installing new grounding rods etc. If you hire him ask to see his business permit and electric license Because he doesnt have one! AVOID JAJ LIGHTING AND POWER!

Update on 9/24/2019: After almost two months, JAJ has responded to me on this review site. I was able to get my money back after I did a fraud report with my credit card and a report to the BBB, took about a month.

I contacted JAJ Electricians to install three ceiling fans. I paid $600 for a deposit for this service and did not sign any type of contract. They no call/no showed at 7 am on 7/27/2019. After calling multiple times and emailing, I was able to reach someone (they did not call or email me) and we rescheduled for between 12 - 1 pm that day, and was supposed to call to let me know an update. I was no call/no showed again. At 1:09 pm someone called me back (fourth person I talked to that day) and was finishing a job two hours from me and was not familiar with my work order. I canceled the job and asked for a refund of my $600 deposit and they did not reply or refund me.

We retained JAJ because we had an outage and needed someone in a hurry on a Saturday and our regular electrician (Spartan Electric) was not available.. Spent all afternoon on the phone with the persons manager, trying to diagnose the issue. I was then told that the only path forward was for the person to video chat another electrician who was going to walk him through diagnosing the issue. After ~4 hours and $400 later, he left, with our appliances still not working. They demanded payment before their technician would leave the site. A week later, our regular company came by and fixed the issue in under two hours. They also found that JAJ had left things in pretty bad shape, such as uncovered junction boxes. Would not use again.