All reviews for Northwest Comfort Systems

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Professional and kind. I had a good experience overall

A company that cares more about it customers than a quick buck.

Very professional and easy to work with. Love my system!

Great work! Super informative about the product they installed. Appreciated all the help.

I can't thank you enough for the winter visit to tweak my airflow and explain the new system again to a senior citizen. Nice people!

Larry was friendly and very helpful in diagnosing the issue with my HVAC system.

Very professionally done, very respectful of my home and did a high quality job! They met the schedule and budget, and I certainly would recommend NWCS to others.

Rhian was very knowledgeable about the installation and maintenance of our Coleman HVAC system.
Helpful, friendly and thorough.

Installed a new Coleman gas furnace. Very patient, polite, and professional. During and after installation everything was explained and all my questions answered.
This is the heating & cooling company you're looking for.

I’ve been using Northwest Comfort Systems for 15 years. Always friendly service, clear explanations, and easy to work with—Larry, Rhian, and Mike are all great. Highly recommend!

Rhian helped us so much! I was having trouble getting my furnace’s fan to turn on this summer. I have previously been able to circulate the air throughout the house (forced air) for 6 summers. They had installed my furnace back in 2015, and I’m happy I’ve just called the number for NWCS stuck to it for service. It ended up being a dud thermostat, which Rhian had troubleshooted and then replaced. What a relief during another hot spell in Seattle! Thank you!

Rhian was very competent and informative. He was thorough and efficient. He explained very well our situation and what needed to be done. He took care of our system and left me prepared to use it knowledgeably.

I needed to have my heating system upgraded. I had them Install a Coleman 96% 2-stage variable speed with a new Honeywell Filter.

Northwest Comfort Systems is a very professional company and I am very pleased with the overall experience. I would highly reccoment this company for any of your heating or air conditioning needs.

Very happy with the service we received from Larry and Rhian at Northwest Comfort Systems. Our furnace quit working the first weekend we received snow. (of course it had to be THAT weekend!) Larry came over and kindly explained in detail what needed to be done and what furnace he would recommend. A few days later Rhian came over and installed the new furnace and brought a couple other things up to code. He was very professional and made sure I understood all the details about the new thermostat before he left. If you’re looking for great service at a good price give them a call!

When we moved in to our house three years ago the furnace and AC unit hadn't been serviced in quite some time and had a bunch of issues including that part of it caught fire two days after we moved in. They came out and got us up and running within a matter of days. In the years since, we've had them out each year for regular maintenance and we've been beyond thrilled with how friendly, knowledgeable, and responsive all the employees are. They have a customer for life in us and we just can't recommend them highly enough.

I appreciate Northwest Comfort Systems very much. We got a wonderful new furnace and Rhian and Marcus did a great job. They were very professional and answered all my questions. Rhian is very knowledgable and gave me all the instruction and information I needed to understand the options, best choices, and how to use the new furnace. They were very kind and easy to work with. Thank you!

Always professional, high quality work! The office and the technicians are friendly and reliable. I hired NWComfort Systems to install a new furnace several years ago, add a brand new AC system in 2020, and to do a tune up/inspection today on furnace and AC. Rhian takes time to answer Qs and explain how to operate Thermostat easily and efficiently.

We asked NW Comfort Systems to install an HVAC system in our new home. Why? Because in our old home when Mike (their tech), responded to three separate emergency calls, he took the time to explain the causes and how I as the home owner could fix the problems if they reoccurred. Mike is a teacher. He enjoys sharing his knowledge.

We knew a new system would be expensive and wanted someone we could trust to do the work. We knew Mike and we trusted him! We are very pleased with the results!

NW Comfort was great! They installed a new heat pump system and even though there was a manufacturers defect they immediately found another unit, came back a couple of days later, replaced it, ran full systems checks, and we're good to go with no problems. They're friendly, reliable, and took great care of us. We'd recommend them to anyone. Thanks so much!

Rhian installed our furnace 7 years ago, and City permit inspector said it was one of the cleanest and most complete installs he'd seen. Today's service included a bunch of questions from me planning ahead down the line for heat pumps and he shared tons of education about future Washington trends, how to best site the equipment, and evaluated our power panel. He made sure I was aware of all code and best practices - even if we didn't go with them. Even small details like talking about routing the water discharge where it wouldn't stain our patio.

He didn't do a formal quote as we hadn't requested it, but his guess ballpark for a heat pump was about the same as another company quoted several years ago. (We won't hold him to it, we just wanted a range to start planning ahead.)

He also verified around the house for gas leaks and carbon monoxide, including checking fittings on equipment they hadn't even installed.