Reviews of local pros in Auburn, Washington
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Absolute Heating and Cooling is absolutely fantastic! From the moment I called, they were incredibly professional and responsive. They are genuinely one of the most helpful companies I've ever dealt with.
The technician who came to my home was knowledgeable, clearly explained the issue, and took the time to answer all my questions—no technical jargon, just straight talk. They went above and beyond to make sure the repair was done right and that I was completely comfortable with the work.
If you are looking for an HVAC company that offers stellar service, integrity, and truly cares about their customers, look no further. I highly recommend Absolute Heating and Cooling! -
Jason was wonderful at addressing our furnace problem. We appreciated his "honest" troubleshooting. The furnace is running and we are happy!
We also appreciate Jay's communication with us through the weekend and the quick attention we received Monday morning. -
Absolutely amazing and impressed with the team. We had an issue with our mini split compressor, the owner itself came out during the holidays to make sure our home with newborn have a working HVAC. Very skilled but the lasting impression was their top notch customer service. We appreciate your team and the service that you provide. I'll recommend to my family who needs prompt and effective hvac repair!
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Jay, the owner, conducted a thorough assessment of my existing furnaces, discussed options for replacement and provided an estimate that fit my budget and needs. His team, Lautin, Max, and Aaron installed 2 furnaces, installed filter boxes, wired in a fan switch, and cleaned up in 6hrs. They were all professional, friendly, and efficient. I will be recommending them to neighbors and friends.
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Great people to work with! They were very personable yet very professional. They did excellent work communicated well and cleaned up after they finished. We love the new furnace and the insulation. Absolute is my HVAC guys and I strongly recommend them.
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Would recommend their services to everyone. Needed to replace a very aged water heater. Able to schedule service very fast and easily. They were able to take out the old heater and install a new tankless heater, while running all required piping and fittings. Everything was done extremely professionally and quickly. Thanks to their services I now have as much hot water on demand at the temperatures I like. 6/5 Star Service.
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Aaron and his team were terrific! Professional, polite, experienced, extremely thorough, thoughtful, clear and clean.
Aaron went over every detail of our new thermostat and furnace, allowing time for questions and spent extra time ensuring that I understood how everything worked, where, when and how to change the filter, what type, how often to change, the best place to buy them, offering suggestions on how to get the best value and the most with lowest cost, or they will even set up a service to do the regular maintenance for you! Some really great guys and we are so happy with our new furnace! They worked efficiently and were respectful of our home, making sure to remove their shoes before entering the house, being tidy and clean. Aaron took time to correct and label the breaker switch on our electric panel, he and his crew cleaned up after themselves and seemed to go the extra mile to make sure everything was done professionally. Thanks Aaron and all of you at Absolute heating you definitely have my recommendation! 👍🏽 -
I couldn’t be happier about choosing this company! I would definitely recommend 110%
Jay came out for an HVAC quote, he explained what he thought would be the best direction to take for my needs. Really nice person. By the time he left I already knew I was going to use these guys!
I felt my quote was reasonable and affordable for me. The ladies in the office were helpful and so easy to talk to.
Lau and Max came out for the installation.
Professional and courteous both. They did an Absolute great job! These two guys took a lot of pride in their work and did a beautiful job! They talked highly about their employer….that’s when you know you picked a winner! Hire this company, you will not be disappointed.
Jennifer S -
Dante was so wonderful, and explained everything he was doing and even showed me all the components of my gas fireplace. He did an excellent job cleaning the fire place!!
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I was so impressed with their fast response! Our heater stopped working and they were at my house within hours. The technician explained everything clearly, had the part on hand, and got us up and running the same day. Really grateful for the excellent service.
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Absolute Heating & Cooling were like the company name Absolutely the best I could have asked for. Great communication before during and when done. On time and respectful of making sure even the invasive holes for drains, electric, and hoses were minimal in appearance and look like they had always been there. Employees were great to work with. Knowledgeable on product and never seemed to tire of questions. As easy a recommendation as I’ve ever given.
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The furnace in my home stopped working today due to how old it was getting but Aiden came and replaced the igniter and also fixed the flue tube, it'll last until it's time for us to get a new heater and we'll be sure to use this company to buy our new heater when the time comes. He was very respectful and very cheerful, he was effective at his job. We just heard of this company from an worker from Puget Sound Energy and now we know an good and wholesome company to count on if we're having problems with either heater or AC problems. Thanks again, Aiden.
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We had 4 companies come out to look at our failing gas furnace and get bids/recommendations. Jay from Absolute was easily the best. He was very knowledgeable, helpful, and genuine. Even offering to add the install of a new gas water tank we needed for a small additional fee. My #1 choice right away and ended up being the lowest estimate. Aaron and his crew that came for the installation were equally great. Each member introduced themselves with a handshake and a name which was pretty cool. The install went smoothly and they communicated throughout. It looked great and more importantly has worked perfectly. Aaron walked me through all the details when they finished. As a final touch to their great customer service Aaron offered to take a new set of filters I had just purchased that would no longer be compatible and give us a new set. Making a separate trip to deliver them to us a couple days later. I highly recommend Absolute Heating & Cooling to anyone looking for replacement or repair of their furnace.
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I got 3 bids and Jay,the owner,came out and did a thorough evaluation of what I needed,provided me with a very competitive quote and impressed me with his high standards he sets for his installation team.I chose his company to replace my furnace and heat pump and am gld I did. His install team were,in fact,knowledgeable and professional. They definitely spent the time to do things right and keep me posted on progress. As a contractor myself for 35 years here in Washington state I would 100% recommend you get a bid from Jay and give Absolute a shot at your business.
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My go to HVAC COMPANY is Absolute Heating & Cooling who installed and is maintaining our heating and cooling system flawlessly. Their technicians are well educated in their field and surprise! They do gas fireplace maintenance as well. Other than cleaning the glass the past 6 years no other maintenance has been done. On their last visit I asked and they do service on them so I was happy to have them back. Pretty sure Aaron was the tech as he has been here a few times. He did a great job and showed a new employee how it’s done. Took an hour and a half but he dismantled it, cleaned the whole inside, repainted the inside box with high heat paint and even changed the batteries for me. Started right up and I’m good for winter. Can’t say enough about them! Friendly, knowledgeable and efficient. Local small company that cares!!!
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Our building has been having some issues; Absolute Heating & Cooling Inc. installed a new system that is working great! We had some trouble understanding how to set it up and the staff was willing to stop by our office to explain how we should be using the system. Thank you!
Great service and good quality system. We are warm now! 😌 -
The Absolute Heating and Cooling team has been amazing to work with. Isaiah has been diligent and patient in restoring this fireplace, that had been used in years…to a working and efficient source of warmth in our home. It has not been an easy process but every step of the way this team has worked together to bring this about. We are truly appreciative of all their support and hard work in our behalf.
Know that going with this company is the best decision you will ever make.
They are fair and honest in all their dealings and won’t quit until the job is completed.
Thank you. -
This place is the best. My furnace died so I called and someone came out the next day to take a look. Turns out I needed a new furnace (mine was 38 years old and on its last leg) and they were able to come out the very next day and replace it. It was not cheap but it was less expensive than all the other places I’d called. And the most important part is that their customer service is off the charts. Jason is the guy who came for the initial call—he was super knowledgeable, friendly, and professional. Such a nice guy. The installers, Aaron and Max, were also amazing with their knowledge and professionalism. They even gave me a bag of custom made DELICIOUS cookies that had their logo on them when they left and I made an Instagram post about how good they are. 10/10 would call them again.
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After 35 yrs my Rheem furnace finally died. Jay came out an gave me a like for like furnace replacement estimate and water heater replacement estimate. The price was on point for my tight budget. They were able to come out the same week and replace the furnace with another Rheem and a new water heater. Marissa was able to help me get the financing promos I needed to make this happen. The installation technicians, Lau and Max, did an excellent job and didn't mind telling me about the parts and pieces while I looked over their shoulders watching the installation. Now all curiosity satisfied, warm air wafting through the vents and hot water in the taps. Happy and greatful for all the hard work and teamwork this company showed.