Home Automation Company reviews in Bellevue, Washington

4.6 based on 50 reviews Back to the listing
    5

    Melissa, Jesse, and the rest of the team were great to work with. Took longer than originally planned but communications was always great with updates to the schedule that was out of their control.

    5

    WiPliance has been our go-to help with all AV needs for the past 6 years at least, maybe longer. They are great. Arrive as scheduled, great communication and efficient knowledgeable people.

    5

    Wipliance did a fantastic job throughout the entire process. Installation was smooth and efficient. Our salesperson was very helpful and checked back to be sure it was a good experience!

    5

    Great team to work with. Even after the project wrapped up Tony was accessible and willing to come a great distance to help with little questions or small changes. Would totally recommend them for commercial projects small and large. Thanks!

    5

    Wipliance folks are always pleasant and professional, whether it’s sales and planning, technicians or office staff - always a pleasure. Their knowledge of the AV world is excellent.

    5

    The entire team worked with me & my family and was very patient in helping us get the best solutions for our home automation, entertainment & shades. Their recommendations were spot on. They are passionate about their work and their customers! Thank you!

    5

    Video and Audio - definitely not my forte - as a dentist I had no clue what to do when it came to this portion of my office... But knew I needed a great company to take care of my needs and wow my patients. My dental office was transformed in a blink of an eye - security system...Check...big tv in the waiting area...check...music flowing melodiously thru the office...check. Wipliance is an incredibly company not to mention Obot Electric (its sister company). The team was friendly and taught my entire staff how to work the tech savy implementations they added to our office. Patients have already commented on our office in reviews about music and technology in our office...all thanks to Wipliance and Obot.

    5

    This company is fantastic ! I used the Bellevue office and the work was well done and the professional who came to my house (Tim) is brilliant . Tim took time to explain everything to me and even wrote up some step by step instructions if I have the same problem in the future. I highly recommend WiPliance Bellevue! Thank you Sean and Tim!!

    5

    I've used Wipliance several times in the past 5 years. They set up my home theater and whole-house wifi. They know their stuff, and I trust their recommendations. Most of all, I've been very satisfied with their service.

    5

    We have been customers for almost 14 years, to the point that we are redoing technology we did way back then. Since day one we have relied on Pi Murdock. I'm writing this review because tonight my doorbell wouldn't connect to my ipad control 4 stations or my phone. I googled, reddit'd and searched. After 5pm I texted Pi and within 20 minutes he remotely fixed my system. Most of our issues are user error and he can diagnose or help us via text or phone. When we want to upgrade or add technology he has kept us from making huge mistakes with bringing in a cheap trendy technology that will not into integrate or will conflict with our current system. He even has a bit of a design eye, helping me choose electronic blind. He goes above and beyond in every way, plus my cat loves him.

    5

    As an architect, I need to know about all sorts of stuff like codes, plumbing, structure, and all the changing technologies for buildings. I completely trust Wipliance as my advisers for design smart features into my projects, and I know they also will treat my clients with the same level of care that I do.

    5

    Xfinity came and trashed my entire system even though I tried to just replace some boxes. Destroyed it…….. I called my guys at Wipliance in a fit of rage and Tim came out and crushed it. We replaced all of the Xfinity boxes with Apple TV. He logged me in each TV and got it all running so I could come home from work and hit a button to make stuff work. Also got the internet back up and running. I know it was a long day (for Tim) but I am so happy to have less Xfinity and more Wipliance in my house. A total win!

    1

    Wipliance was listed by my condo building as the "preferred contractor" for shades and blinds installation. I called them several times over a few days, and was told that Cameron Alavi was the account representative and he would call me back, but he never did. After a few days of persistent calling, I was finally able to get a hold of Cameron. Following this, I went to their office in Redmond to select the shades. This was a 20-mile roundtrip drive that I had to do in the middle of my workday. After selecting the shades, Cameron told me that I would get a follow up call or email to schedule measurements. This call/email never came, and I tried to follow up with Cameron, but to no avail. After wasting more than a week trying to follow up with Cameron, I gave up and found a different contractor (Stoneside), and they were far more prompt and completed the shades installation for me.

    5

    Wipli has been working in our house for over a decade. I can't recommend them highly enough. Their team of installers (shoutout: Pi Murdock) have seamlessly integrated our home audio, entertainment areas and home automation. You won't be disappointed!

    1

    I had the unfortunate experience to contracting Wipliance for a custom home project on Mercer Island. They were responsible for all low voltage pre-wiring including sound system, data points, security, fire sprinklers, home theater pre-wire and wap. For a company that classifies under “smart home” they are far from it. The sales team and leadership has very little knowledge about the future of smart home technology and is only interested in providing pre-determined archaic packages. I reached out to the owner several times and only heard back from him once to tell me his sales team is the best in the industry and my complaints cannot be valid. At the end of process I even reached out again several times and no response. As a business owner it tells a lot when you don’t show interest in your customers. There were even several times during the process where I had to inform or teach their team on technology. One of many examples is that I requested a specific alarm panel and system which they were unable to figure out, even after I personally researched and told them it was possible. They ended up charging me an absurd amount of money to utilize their own system instead of working with their customer. After the house was complete I reached out to Absolute Security who was able to confirm and implement the system I wanted for half the cost of what Wipliance charged me. At the end of the day, Wipliance is a “there way or the highway” type of company with no interest in working in partnership with their customers. They are only interested in building a business model that charges you monthly to monitor equipment that only they can access. I would highly recommend that you look elsewhere for a company that stays up to date in this fast moving industry and that has a team focused on the customer experience.

    5

    Tony and Jake (with a cameo by Justin) did a great job upgrading our networking. Courteous, timely and took the time to go over the scope of the job and the installed products. Can highly recommend.

    5

    Wipliance have been trusted partners for all my network and IT needs since 2014. They are not only knowledgeable and talented but they consider each unique situation and deliver the best options for my family and business.

    5

    If it were possible, I would give Tony Gould 10 stars but I am limited to only 5. He is always on time and respectful to everyone in our household. His knowledge of the systems he installs and ability to lead his team to get things done efficiently is always present. If ever I have questions or concerns Tony has returned my calls in a timely manner and has always made himself available no matter the time of day. In my opinion, Tony (and his team) are the BEST!

    1

    Matt tried to upsell me to the Sonos audio system for my TV install. I declined the Sonos system and told Matt that I would like either the Bose or Klipsch audio system and then he said that they no longer sell Bose and he didn't like the Klipsch system. So I asked him to just install the TV with the existing sound system and then he ignored me. I called him this morning and now the install was going to be more expensive due to not purchasing any product from them. Don't use wipliance's service.

    5

    Wipliance came out and wired up my office for our greeting area and conference room giving our office a much more professional look and feel. They even noticed our wifi was weak in different areas and helped install some extender's that solved a lot of my team's internet productivity woes! They're professional and the quality of their work is outstanding. I wish I had a picture handy of how well the organize the cords and make it all seamless. Really solid work.

    5

    Excellent service from start to finish, clear communication and good project management. They wired our whole house and guest house perfectly. Highly recommend!