Reviews of local pros in Bellevue, Washington

Had Stephen come out to clean my 10-year old BBQ grill for the summer. Here are my impressions:

Pros: Fantastic job; grill looks brand new. He showed up on time and spent 2-3 hours cleaning the grill. He got 10 years of grime and neglect off that thing!

Cons: Scheduling with Stephen was a challenge. He had to cancel 3 times same-day (gave me legitimate excuses, but still..) But what I really didn't like was the 4th time I scheduled with him, he didn't show. No contact, unreachable by phone, just nothing. After a few months I scheduled again, hoping I'd get someone else, but I got him instead - although this time he showed up as planned and I had no issues. He was also able to give me 15% off due to the hassle we had before which was a nice gesture (I had to remind him about it), but nonetheless, a no-show without any contact is very unprofessional, and I never did receive an apology for that.
Lastly, he is expensive. It's definitely worth doing once to get some more life out of your grill, but honestly, if you use him to clean your grill 2 or 3 times, it's the same price to just buy a new grill. Definitely makes more sense to use him if your grill is built-in and not easily replaceable.

Summary:
Scheduling with him was a nightmare, but eventually he got it done and did a great job. He ain't cheap, but he does good work. I think 4 stars is a fair review, all things considered.

We used NW Grill Cleaning to remove mold from our grill that had been outside all winter. Stephen came on time, was professional, and did a thorough cleaning job. We were planning on buying a new grill because we didn’t think ours was salvageable but we spent $340 for Stephen to clean it and our grill feels like it’s brand new. I’d highly recommend their services.

NW grill cleaning are very service oriented. I had never heard of them, found them online. Very prompt response and equally amazing service. Stephen came over, spent three hours cleaning our outside inbuilt grill. It was quite dirtY. He came back to clean up since it needed more work. I would highly recommend them. There focus is to make sure customers are happy.

Stephen was absolutely amazing! We purchased a home that came with a nice Weber grill that had been neglected. Stephen was able to restore the grill to like new! Kindness goes a long way and I am so appreciative of Stephen and his excellent quality of work.

Thank you again!

Bigfoot deep cleaned my Weber Summit grill and they did a fantastic job! The grill is 10 years old, works great and now looks brand new again! Thank you so much for such a great service. Saved me hours of work that I didn’t have time to dedicate to this task.

AG came and cleaned our nasty, moldy, grease-clogged grill and now it looks brand new. I will be hiring Bigfoot every year to help us get ready for grilling season.

These guys were amazing!! They took my very dirty and mildewy Weber and made it look brand new. They use steam cleaning and a lot of patience and brought my grill back to life.

I'm so grateful I found these guys. They saved me from throwing it away and wasting money on a new one. Highly recommend Bigfoot Cleaning for your grill maintenance needs.

Bigfoot Cleaning did a fantastic job of restoring my Weber grill. It looks about as good as it can for a grill that’s nearly 20 years old! I’m extremely pleased. Communication was excellent and Tom and AJ were punctual and friendly. I would definitely use their services again and highly recommend them!

Our rooftop grills were absolutely disgusting as they hadn’t been cleaned since residents started moving into building 2-3 years ago. A small grease fire prompted us to have them professionally cleaned and a quick online search lead us to Bigfoot. They were very responsive and got us on the schedule right away. Aregawe did an incredibly thorough job today. Couldn’t be happier with the result as both grills look like new. We will definitely use Bigfoot again!

They cleaned a large RecTec smoker (BFG2500) and a DCS built in grill. Both were done very well and met my expectation given the heavy use of both and this is the 3rd year I have hired them. Outstanding job and consistent quality. Would highly recommend this service.

Stephen runs a great business, timely and reliable. Always leaves the BBQ looking brand new.

They arrived on time, the technician was super friendly, helpful, considerate, and informative. The owner, who booked the cleaning when we inquired was also very thorough and responsive. I know the cost has a sticker shock, but they really put a lot of work and effort to making my grill look like new - totally worth it!

Bigfoot did a great job cleaning my grill. Argawe arrived on time and was very courteous and professional. Before / after results were great. Nice job cleaning up afterwards. I was able to conveniently schedule an appointment online. Overall, glad to learn about this company and their service and plan to use them again. (Updating review after Argawe cleaned by grill for the second time)

Bigfoot did a magnificent job cleaning my 8 year old Weber grill. I clean my grill after every use but it’s fairly basic. I’ve never really pulled it apart and got in there. When I opened it this year for the first time, it looked gross. Too much moisture and too much mold, dirt and grime. Bigfoot took it apart and I’m telling you, it looks new! The service costs a bit but it’s way cheaper than buying a new grill. Plus the work area is cleaned up so there’s no dirt left behind. Now my grill is so clean I don’t want to use it 😂. Just kidding. It’s nice tho.

Friendly, easy to work with. Clean grill!

Aragawe did a fantastic job cleaning our grill yesterday! I couldn’t believe how much time and care he put into it. Communication and scheduling with Bigfoot is easy and professional, friendly and positive. Highly recommend them. Yes, grill cleaning isn’t cheap but once you see the time they put into it, you see the value. Also feels much more environmentally friendly to pay to clean your grill than buy a new one.

Great experience. The owner, the person assisting with day-of coordinating, and the wonderful man who did the cleaning were all kind, professional, and just plain good people. The result is spectacular, and we not only had multiple years of cooking crud built up but rats had also overwintered in our grill.

Aregawe did our cleaning today. Thank you Aregawe!

I hired Bigfoot on behalf of my clients and was very pleased with how easy they were to schedule and coordinate with. Very professional service, easy to communicate with, and my client's grill looks great! Would definitely use again!

AG did an amazing job cleaning both my grill and smoker. Really appreciate his communication and efficiency getting the job done / squeezing me into an earlier appointment! Definitely recommend for people wanting their grills to be looking new again!

Aregawe was on time, professional, and did a great job! 5 stars! Highly recommended

Stephen was quick, very polite and professional, and he did a fantastic job of cleaning all the gunk off of our grill. The self-lighting feature even works now! Excellent job, I would highly recommend Bigfoot Cleaning.