Reviews of local pros in Bellevue, Washington

Holly and her team were fantastic and delivered above and beyond what she had stated in my work order! They were professional, on time and provided outstanding service and results to carpets that that I thought were beyond saving. They came in, worked hard and helped me restore my carpets to their former glory! They look fantastic and no walking on wet carpets for days!! Her crew removed stains and fixed high traffic areas to looking like almost new carpets! I highly recommend Dry Connection Carpet Cleaning for any and ALL of you carpet claeaning needs and wants!! Especially before the holidays!! Thanks again Holly and Crew you were beyond fantastic!!

I use them one time and everything went well actually we used them twice. All went fine. They were helpful. They even moved some stuff out of the way that we had left on the ground before we went on vacation.

Called them again and asked them to come out it was five day turnaround this time and somehow they no longer have the door code. They didn’t call me but texted me 20 minutes later that they had been waiting for twenty minutes. We just finished moving things out of a storage unit and we had some boxes on the floor and a printer on the floor. The technician told me that there was a $250 minimum I agreed, but they never did any work and left the dog pee sitting in the carpet for another day.

The technician cited a stroller (wheeled) as a difficult to move object also cited to rolling office chairs as difficult to move and gave attitude over the phone. I told him that I was fine with paying them in a month that this would be the last time we work together, but I would like them to get the dog urine out.

I show up at home. They haven’t done any work. Urine is still saturating the carpet. And there’s no messages or anything from them. They even messaged me about the wrong room after I specifically told them which room it was.

Definitely wet down as it was the same people I worked with both times, but it was a polar opposite. I understand we have bad days, but you could’ve done a super small area and gotten the dog urine enough and done your job but you chose not to. Definitely feels shady and like the bare minimum is done I was flexible on timing and waited five days and in that time span the dog peed on the carpet so we added a room, but none of it was done.

I would recommend looking elsewhere just because you don’t want to find a company that does a good job on their good days and crappy jobs on their bad days. Nor do they do the agreed-upon work

Was not impressed with service is all I will say!!!!

Fantastic job; would highly recommend.

They were courteous and efficient.
Did a great job!
Gary

Excellent cleaning! Personable and professional!

I’ve been using their service since 2021, and they have never disappointed me.

Great experience with Rob and my apartment is shining clean.

What a great service they provide, the staff is so polite and courteous, and my house was spotless when they finished. Thank you sooooo much!!!!!!

Prompt service, friendly team, and spotless results. I couldn’t ask for more.

He is a nice man that has a good attitude and eager to get the job done. Nothing worth complaining about. Overall a nice job.

Too worst of a service. Paid a lot of money which is worth nothing. Not even partial deep cleaning done for the money I paid. Will never use this service again.

Incredible attention to detail. Even the baseboards and blinds were dust-free.

Rob helped with my office and move out clean at home. He was very responsive and did a great job at both places!

Easy to schedule, on time, and the results speak for themselves. Highly recommend!

They really understood what I needed and delivered better than expected. Amazing job!

Such a professional crew. My kitchen hasn’t looked this good in years. Thank you, Rob!

We had to move out of our apartment and were not able to find any move out cleaning service on a short notice but they were able to accommodate our request on a weekend! We are extremely happy with the service they provided!!

Rob does a great job. His professional and works consistently and quietly. We have decided to have him clean our home on a regular basis.

The service was quick, reliable, and left my place spotless. Great value for the money.

The cleaners were efficient and respectful of my space. I couldn’t be happier with the job they did!