All reviews for SUNDANCE Energy

Gas fireplace repairs for 2 units. Excellent!!! Immediately had an idea of the problem, was spot on. Both fireplaces cleaned, switches repaired as well as blowers corrected, now working perfectly. Cleanup was like she had never been here, perfect. Friendly, professional and well within what I expected to pay for repairs. Relieved that the entire system did not need replacing. Everything was fully explained, I will definitely call them again for maintenance, and if needed, repairs.

Bryan from Sundance came out to do a diagnostic service on our gas fireplace. We rarely use the unit but had a large amount of build up on the glass from the handful of times we've used it. He quickly recognized the issue, resolved it, and had things looking like there wasn't an issue in the first place. Great service!

I've been a customer for about 12 years. They regularly service the gas fireplaces we use to heat our house. Last winter one of the fireplaces failed and a Sundance service man diagnosed the problem, ordered the necessary part and came back an installed it. I know the installation was not easy, but he stayed with it until it was working. It has continued to work fine. We have ordered an heat pump to provide cooling and some winter heat. It will be installed in October. i highly recommend Sundance.

We are very happy with Sundance. They do an excellent job, great clean up in area they worked, and the entire team was very professional. We had Wade and Tim here today to install, and we would highly recommend them to anyone looking.

Bryan did regular maintenance and cleaning of my gas fireplace. I was impressed with how knowledgeable he was about the age and workings of my particular make & model, and offered helpful suggestions to keep it running efficiently. He was prompt, courteous and made sure the work area was clean when he was done. I've had Sundance maintain my gas fireplace for many years and recommend them highly.

Sundance serviced us before an appointment was even scheduled! On the initial phone call, Curtis gave us instructions on how to alleviate the pressure from our broken water heater. He asked me to text a picture of our unit and gave me further instructions. Happy with the installation process too. Sundance is quick to respond, freely gives helpful advice, friendly, proficient, and clean! I will recommend Sundance to all my family & friends.

Sundance Energy supplied and installed a lovely gas fireplace at our home here in Edmonds. Brian with the sales team was great to work with and our install manager Tobias was fantastic and very tolerable of our watchful dogs/cats/little ones. I would definitely recommend Sundance and use them again for any of our HVAC needs.

Sundance did a brand new gas furnace and thermostat install. My experience was excellent. The technicians were courteous, pleasant, and really knew their stuff. Afterwards they walked me through everything they did and cleaned up thoroughly. 5 stars!

Sundance Energy did an outstanding job installing central AC in my home and I highly recommend them for installation, repair, and maintenance of both HVAC systems and gas fireplaces. They were on-time, professional, responsive, tested the system, and cleaned up before they left. Full install was complete in 1 day - I'm very impressed will definitely use Sundance Energy in the future!

Sundance were by far the earliest responders of a few local companies when our heat went out, and a technician got us back up and running in <30 mins after arrival. (one competitor who had initially installed the furnace told us their first opening was in 3 weeks!)

The heat then went out again after 1 day and they were great about sending someone immediately to re-investigate, and they ultimately found our furnace circuit board was on the fritz. The technician drove to the nearby specialty supplier and picked up a new part, validated we were still under warranty, and applied our payment from the previous efforts to this work without us even having to ask.

They seem to really stand by their work and I appreciated the solid communication between the office staff and field techs so everyone was always informed with the latest. Definitely recommend on customer service

Mike did a great job tuning up and cleaning my sooty gas fireplace! He was friendly, speedy but thorough, and happy to answer my questions. This was my first time working with Sundance Energy Services and I'll definitely be contacting them for future maintenance visits.

Sundance repaired our gas fireplace system after our older system had failed a few times. Sundance ordered and installed new component parts and now it works like new. Dwight was excellent to work with and he is highly knowledgeable and professional. He is honest and and has high integrity! I highly recommend Sundance and Dwight and his team. Mack in Kirkland

We had a great experience from the sales process through installation. We installed new ac, furnace and a hot water heater. Everything was on time which is crazy given it’s difficult to get units right now. Wade and the rest of the installation crew were super friendly, knowledgeable and even caught a leak in our walls we would have never known was there. I would highly recommend Sundance and will use them for our maintenance needs.

Sundance is great. They're our go-to for all of this stuff. Jordan H just serviced our furnace and heat pump, he was very professional. I'm an engineer, so I ask lots of annoying questions and he was very patient with me :)

Sundance tech Bryan has been out a couple times for maintenance, and this time when needed, to help us with replacing our tankless Navien water heater. Service and response times from the company we’re outstanding, as was Bryan’s help. Techs who installed were efficient, and did great work. Fair pricing! Recommend Sundance!

I recently bought my first home and was a bit concerned about my two gas fireplaces. Gas appliances scare me a little and it seemed like the previous owners haven't cleaned them in a while so I called up Sundance Energy Services for a cleaning. Pretty much everything I could have hoped for; came over, very professional, cleaned my two gas fireplaces to a very nice condition and assured me my gas fireplaces are in good order. Explained how the gas fireplace worked and even gave me some free advice on my furnace. Seems pretty solid, I foresee I will be using their services in the future. They seem pretty busy during this time so it was a couple weeks wait, but it was well worth it.

Brian Hoeck from Sundance Energy did fantastic work for me today, and on a previous service call. Both times he was early for the appointment, efficient, courteous, super knowledgeable, friendly, and very competent. When it was clear my old system was shot, which he carefully diagnosed, he got me a great deal on a new system to be installed in just a few weeks, even during summer. I've had Sundance perform services on my own homes several times, and others who I've referred them to as well. Service techs don't get any better than Brian Hoeck, and Sundance is lucky to have him.

Jordan came to check on my direct vent gas fireplace today as my pilot light had blown out a few months ago. He was well dressed, extremely polite & very professional. I was immediately impressed. He took care to be tidy & vacuumed after he was done. He was able to clearly answer my questions about service & repair & what some possible options might be if I want to update my 20+ yr. old fireplace. I'll be getting more info I've asked for soon & hope to work further with Sundance Energy Services!! Thank you, Jordan

We have two fireplaces that were recently cleaned by Bryan.
He did an Excellent job replacing the valve and pilot on one fireplace. He also did an excellent job on cleaning the glass, refreshing the embers, and checking wiring and connections on both fireplaces. I also give Dwight (owner) kudos for contacting me regarding previous work done.
We highly recommend Sundance to future customers.
MM in Woodway

A representative (Dwight Hansen) came out as soon as possible to evaluate our old furnace. We knew we needed a new one.
The price was fair and what we expected. The installation went smoothly and the installers were very friendly and professional.
We had one small issue after installation and left a message with the office in the evening. We received a call from Kimberly the first thing the next morning. Wade came out that morning and fixed the issue in less than 15 minutes.
We really appreciate Sundance and highly recommend this company.

Sundance has been my go-to company for over 15 years. The staff is friendly, knowledgeable, and seem to go out of their way to insure my needs are met. They take whatever time is needed to explain everything in a way that is understandable and respectful. The technicians are so thorough that I felt like they viewed me as a member of their own families. I am extremely impressed with them to the point that I don't feel the need to get bids from other companies (even though I do read other company's reviews).