Reviews of local pros in Bothell, Washington

Had a leak in a shut-off valve over the weekend and called Top Gun Plumbing on Saturday. An automated AI answered, but Eric returned my call within minutes to understand the issue and scheduled me for Monday. He arrived exactly on time. I had several questions, and he answered them patiently, walked me through the repair options, and provided a clear estimate before starting the work. He completed the repair efficiently and fully resolved the issue. I would definitely use them again and highly recommend their services.

Today, the bathroom drain was taking too long to clear water. Their expert cleaned it thoroughly. It drains much faster now.

A pipe under my kitchen sink began leaking. Their crew replaced the damaged section. They tested it carefully. No more leakage.

The pipe beneath our utility sink suddenly separated at the joint. We called for urgent assistance. Their specialists reconnected and secured the pipe with new fittings. They tested it multiple times to confirm a tight seal.

The kitchen faucet handle became loose and hard to use. The plumber replaced it and tightened the base. The water flow was checked and everything works smoothly.

Our shower drain kept filling up with water during use. Their specialists team removed the blockage and cleaned the pipe walls. The water flows freely again. Excellent work.

The kitchen sink’s side sprayer holder was loose. Their team secured it firmly in place. It functions properly without wobbling.

The utility sink pipe was leaking slowly. I called for professional help. Their team repaired the damaged section quickly. No more leaks at all. I’m thankful for their careful service.

This wonderful, local company bent over backward to help with my emergency issue. The main line to our septic backed up into our toilets, tubs and showers this morning. Kaizen was at my door 30 minutes after I called them. What should have taken maybe 90 minutes took more than 4 hours (crawling, digging and removing a toilet included). I received updates as they went and they took the time necessary to make sure everything was running smoothly. They also took the time to explain the service afterward, with a few suggestions on preventative measures we should consider.
I will absolutely call them again, hopefully not in emergency circumstances though!

I had Dave to replace the water heater in my garage. He was professional on the installation, and answered all my questions on maintenance. I will definitely call if any plumbing issue in the future.

Kaizen Plumbing recently did a big job which required multiple trips to make sure the pipes were cleared. They made sure all was done within the agreed time and price. Highly recommended.

Thank you Dave for replacing our hose spigot! We really appreciate the quality work and friendly professionalism. Kaizen's office and software systems made quote acceptance, scheduling and payment a breeze as well.

We called Kaizen when our septic back up. They responded right away. We discovered that we had a plugged pipe to the septic, because of all the roots that had made their way into the system. They helped us make a plan, got it done quickly and did a fantastic job. Also, the excavader guys were great as well. Kaizen will be our life long plumbers, because they exceeded our expectations!

David came up with great solutions for plumbing needs. He successfully completed the job in a timely fashion. We were impressed by the quality of his workmanship. I would hire him again.

They were incredibly responsive, articulate and helpful, helped organize everything and stuck to the quote they gave me at the start, and then got the work done in a very reasonable amount of time.

Josh, the plumber who came out and did the actual work, did a great job (outside during a heatwave!) and managed to keep me in the loop and clearly explain what was going on and why everything had to be done the way it ended up getting done. Would recommend them in a heartbeat!

Gave us a next day appointment during a busy freeze season in Jan 2024. Had an opening pop up earlier in the day that they offered which was appreciated. Arrived on time, able to track technician location/timing with app. Thoroughly inspected crawl space and external water supply lines. Was patient with explaining steps that were being taken. Solved the problem in one hours time and billed fairly and accurately. A pleasure working with this company and technician (Kajik).

Dave was an absolute dream to work with. He knew his stuff (literally could answer all of our questions), was straightforward with pricing (never even got a whiff of scammy intentions or unfair pricing), worked extremely hard (in addition to planned work, he had to fix some unexpected issues in the house and in the crawlspace - and did it all so kindly and proactively), and had the best stories. Dave (and by association, Kaizen) will always be our go-to plumbing expert.

David Stuhr was knowledgeable and experienced replacing our failed sewer pump. Removal and insulation was done in efficiently. He was very clean and tidy. Process was explained before, during and after. Since work was done in crawl space, he took photos to share.

Kaizen did an amazing job! They were efficient & saved us money! I called 3 companies for quotes on garbage disposals & all just quoted over the phone, Kaizen came out same day & actually looked at the project & we’re able to give me an honest quote for the work. Highly recommend!

Kaizen Plumbing is amazing. I called them to setup a water access point for a landscaping company to use to install a sprinkler system. They not only did an amazing job completing that; they also reattached our garbage disposal for free. I highly recommend this trustworthy, friendly, and professional company.

Kaizen Plumbing responded promptly to a contact request submitted through their website and scheduled a two-hour appt window for a few days later after confirming that the problem wasn't urgent. I received a text message with map link to track arrival time 30 mins before the appt, and the technician arrived right on time. Kajik listened carefully to my description of the problem with my kitchen sink drain, and did some tests to help diagnosis possible causes. They provided estimates for a simple fix that might help, and a more thorough option, and explained clearly what the problem appeared to be and how the proposed work would address it (including waiving the cost of the simpler fix if the more extensive cleaning ended up being necessary).

Kajik performed the requested repair quickly and professionally, and confirmed that things were working to my expectations afterwards, and explained that the repair was warrantied for several months. The repair was not cheap, but I am satisfied that the transparency, professionalism, and quality of the work was worth the price! I plan to contact Kaizen again for any future plumbing work.