Reviews of local pros in Bothell, Washington

We started off talking about a kitchen remodel and ended with updating the whole first level. Jose was patient and accommodating. We added a little from the original job, like putting in the french doors. Jose is highly skilled and knowledgeable, helping us make decisions when we were having trouble. Attention to detail is a key component to what he does.
Jose is a man of his word and easy to communicate with. If he says he will do it, it will get done.
His crew is kind and respectful and I would like to thank them also.
We are grateful to have met Jose. He was recommended by a neighbor. He took very good care of us. We will call him again most definitely. I have added some before and after photos, I hope it does some justice because it’s a job well done and we are very pleased. Thank you Jose!

Literally the best appliance company around! James is SO knowledgeable!

Very professional. Recognized the issue immediately, returned once parts came in and performed the repair as scheduled.

They were able to send someone out so quickly, and Dean was delightful.

Travis was great and informative. Call representative was helpful & great too. Will use in the future for sure

Jeremy was our service provider and he was excellent! He went out of his way to get our refrigerator repaired.

I totally trust this company! I have used them several times and they are always prompt and do really great work!

Exellent service! Very fast, all the specfics we spelled out prior to our appointment. They were efficient, polite and cost effective.

Service Tech was friendly, informative & professional. So was the Tech who answered the phone when I called requesting an appointment. I highly recommend this company!! Very helpful!!

Professional, honest, Our serviceman was knowledgeable and explained detail of his work and clearly explained problem with our dryer. We are satisfied customers.

I’ve had ASAP out twice. Both times I received excellent and prompt service. Wait time for parts was minimal and the service people were friendly and professional.

I was very impressed with ASAP. They were very professional and knowledgable about my stove. And, they repaired it, so they get high marks in my book.

Charged me $105 to tell me my washer was not fixable in a 3 minute assessment. Then told me they "should" charge more because of my profession after seeing my work vehicle parked outside of my home.

Very professional, knowledgeable & personable. He had to order the part & was back the following week with the new one. My bill was lower as it didn't take as long to replace as he thought.

Unfortunately, I did not get a chance to work with this company; Phone operator was abrupt and said they did not work on our equipment; Built in Alfresco Grill. Ironic, but the manufacturer of the grill (Alfresco) gave me this company's name as the #1 choice.

ASAP is amazing. As a property manager who manages over 300 units I can honestly say that I have used plenty of appliance service providers. ASAP is responsive, helpful, honest and professional

They came out to repair our range, when the repairman pushed the range back in, he broke one of our backsplash tiles. It was in a brand new kitchen remodel and the tile had just been installed 3 days prior. This was in April, they keep saying they will call us back, but never do. It is now July and they won't return our calls.

Great Service! Jeremy our Tech was very friendly and knowledgeable! After researching the issue he was able to repair of Dacor gas oven promptly.

AWESOME!!!! James has been amazing over the past 5 years of service with our Fridge. He is quick, honest and reliable. We have appreciated working with him.

I am deeply disappointed with Appliance ASAP.
Here is the timeline
- Repair technician replaced the Gas Valve on 16th Feb.
- Gas leak was detected when the oven was turned on and when we had PSE come over to investigate the gas leak, they mentioned that the repair was inappropriately done.
- Upon contacting you guys on 17th Feb, repair tech came over to find out that he had installed a incompatible gas valve part. I would have expected him to know upon installment that the part was incorrect. The tenants of the home were exposed to high level of natural gas including CO as determined by PSE technician
- A replacement part was ordered which arrived on 1st March. Repair tech replaced it around noon of 1st March. When tenant used the gas oven, she detected a gas leak again. PSE was called and they identified that the gas flex line and compression fitting was lose and was not tightened appropriately.

This was highly incompetent level of work and exposed tenant of the house to dangerous levels of CO and gas. I would not recommend them to anybody.

Called to book appointment for next day. Service person Clint was able to get me in the day of the call. Very friendly and competent guy, walked me through the repairs. Fantastic! In an industry full of crusty, rude and crude pp this company and service are heads above the others.