All reviews for BT Solutions

Marcus was the best of the best. Punctual, professional, polite, and clean. He explained everything he did so that my husband and I as the homeowners could work our generator with the upgraded panel I would highly recommend him and the company for any electrical work that needs to be done very happy with the work thanks, Marcus.

We were incredibly impressed with BT Solutions. A tenant at one of our rentals called to say a set of lights had suddenly stopped working, even though everything on the electrical panel looked normal. Of course, it happened late in the day during a holiday week—because when else would it happen(!) We needed a quick fix and left messages with several electricians in the area. BT was the first to call us back. Even though they were fully booked for the rest of the day and the next, they still found a way to fit us in, which we truly appreciated. Our technician, Steve, kept us updated on his ETA, walked us through what he found, and let us know as soon as the issue was resolved. Excellent communication, fair pricing, and an all‑around great experience. Highly recommend.

We hired BT Solutions to perform electrical enhancements in our home and are pleased with the results. The team was methodical and considerate in their approach and workmanship. Their communication was very good about schedule and recommendations to repair unknown items that came up. We would recommend BT solutions for your electrical needs.

Unprofessional experience, poor accountability, and multiple issues caused during work.

I normally don’t leave negative reviews, but my experience with this electrician has been extremely disappointing and important to share.

I hired this company for electrical work in my home, and multiple issues occurred immediately after their visits. Most recently, a heater circuit that had always worked stopped functioning right after their team completed work in the attic/panel area. Instead of taking responsibility or even responding promptly, I was told the failure was my fault and due to the “old wiring,” even though this circuit had been operating perfectly before their work.

This isn’t the first time I’ve seen this pattern. On more than one occasion, something stopped working immediately while or after their team left, and the blame was placed on existing wiring rather than the work that was done. Their team also caused water damage during their visit, which was again was blamed in plumbing.

When I reached out for help because my Airbnb guests were left without heat during freezing weather, I received no response for hours. When the electrician finally replied, the message was dismissive, unprofessional, and offered no real solution other than telling me to run extension cords around the house.

Good contractors stand by their work, take accountability, and communicate professionally—especially when their actions directly impact safety and comfort. Unfortunately, that has not been my experience.

I hope this review helps others make an informed decision.

STRONGLY NOT recommended. Worst work I have ever seen in my life.
We asked them to install three new plug outlets and they dug four holes in order to complete their work. And all the holes are done without asking in advance. Some of those holes look really unnecessary because it’s very close to an existing one. Yes we were told that drywall damage was possible, but that does not mean it’s OK to dig this many holes anywhere without any serious considerations. And I don’t think that should done by any experienced electricians.

Anyway the pictures tell everything, so if you don’t mind to pay another $500 to fix your wall after you already paid $1000 for three 15amp plugs and 6 hours for their work you could definitely still hire them.

And moreover, they left a mess without any cleaning.

Besides that, we first had an appointment with them on a Tuesday morning. They just disappeared the whole day without any explanations and rescheduled for that Friday morning and didn’t show up until noon.