Appliance Repair reviews in Everett, Washington

4.7 based on 50 reviews Back to the listing
    1

    Same Day Appliance repair is a disreputable company.
    To keep it simple, I put out a request for a dishwasher repair, and received a quote to come out, examine the problem, and provide a solution. Upon visiting my home, the technician said it was a simple fix, ordered the broken part, and billed me for the part.

    Upon arrival of technician #2 a week later, the technician said the repair could not be completed without a licensed plumber, which they were not. I was then charged for the repair, when none was completed, and told it was company policy to do so.

    tl;dr I was billed for a repair that as never even completed, and told too bad. Upon reaching out to the company, I was told

    "No appliance Repair companies work if there are copper or Aluminum water inlet connections."

    This should have been noted upon the FIRST inspection, and the repair request declined. I reached out multiple times asking for a solution to my problem (partial refund, whatever) and received no response. I had to hire ANOTHER company to do the job, and paid twice for it.

    ZERO stars, avoid at all costs, and dishonest business practices. Payment extorted for services that were not rendered. Will be filing with the BBB

    Edit: it's worth noting that I never received any refund, despite the comment to this review.

    5

    Asher showed up same day and fixed our dryer problem very quickly, also explained what was wrong and how to prevent it in the future. Highly recommend!!!

    5

    Called at 11 on a Saturday for a broken dryer and scheduled a 4pm time. He arrived at 5pm , figured the problem out, had the part and repaired it by 7pm. Very friendly, knowledgeable and fast. I've actually done this same repair once several before and it took me all day. I highly recommend giving these folks a chance.

    1

    These guys are extremely unprofessional. Was told a completely different story on phone days later about rate after initial estimate. Employee gave me part # so I could order my own part on internet. Only because I was almost positive I could get it for way cheaper than they quoted me. Turns out I was right now they want to overcharge me for install and if the part is not correct (mind you it was the part # the employee gave me) I still have to pay for the install. What a crock. Don't bother with this place!

    1

    I called Same Day Appliance Repair on May 30th 2021 and never received a return call. I thought maybe the Holiday was delaying a response. I again called and this time I received a text stating the business is temporarily closed until March 20th? Wish Asher updated his voicemail to reflect being closed for months.

    5

    Our washing machine took a dump Sunday night after a fun weekend. Needed to laundry up for the long week ahead and boom! No washing machine
    Looked around and called a couple repair companies that all wanted me to wait 2 weeks and pay $250 for a service call
    Until I called this company
    And I quote “I’ll be there in 3 hours “ wow I’m happy and then he called back 10 minutes later and askes if he can be here in 15 minutes
    OK I’m impressed!!!
    Shoes up with a mask , introduces himself and his helper , askes the pertinent questions about my concerns and goes to work
    Unfortunately she’s not worth the cost of repair BUT the fact that he’s telling me this and assisting us by answering questions and we’ll just being friendly and professional tells me he’s Honest
    and one hell of a owner

    5

    Asher was amazing. Diagnosed and fixed our dryer issues in one visit with also making recommendations along the way. Would certainly refer to a friend.

    5

    So very accommodating. Needed a repair before traveling. Sent someone out the next day. Repairman was so friendly and helpful. Will definitely call them again. Although there was nothing wrong with my washer I was only charged the service charge. Thank you.!

    5

    My mom and I had a great experience working with Same Day Appliance Repair! The manager- Asher, I believe-was extremely helpful and fixed our dishwasher. I highly suggest working with this company; genuinely impressed by the service and friendly tone I received!

    5

    Asher provided quick and professional service at an excellent price. We will definitely use his company each time we need appliances repaired! Thank you Asher.

    5

    My LG washer was doing crazy stuff..adding time, not spinning, not draining, then it would work, then it wouldn't..called and Asher was out within a few hours..checked the normal stuff and determined it was the electronics and the stabilizers..which he advised me would cost too much to repair on a 7 year old machine..I really appreciated the honesty. After the hard reset he did to clear memory, he said it might work or it might not. That's all I could ask for..honest and knowledgeable acessment at a fair price. Now I know and I will go shopping!

    5

    I called in the afternoon and received a call back that same day. Same Day arrived within the scheduled window the very next morning and completed the repair of my overflowing clothes washer quickly and efficiently. I'm very pleased they were close by, returned my call and arrived when they said they would. I am looking forward to using them again if my appliances give me trouble. Thanks, guys!

    5

    Asher is the best! He quickly repaired our dishwasher and was friendly, professional, and on time. His prices were also very reasonable. This will definitely be my first call anytime I need an appliance repaired.

    5

    Asher was so nice, polite, knowledgeable and very prompt! He was able to diagnose the dishwasher problem in minutes. Once the part was ready he came over right away and had it fixed in less than an hour! Highly recommend this company!

    5

    My refrigerator wasn't working properly. I called them, and they were there within a couple hours. Put on booties, got to work, and it was an issue with a simple fix. Then they took a look at my gas oven, which hadn't worked properly in, I don't know how long. Again, straight forward fix. Very reasonable prices, knowledgeable, honest, polite and professional. I didn't have to replace my nice fridge and my beloved range (which they will come back in a few months and replace the digital control panel if they can find one).

    Very happy!!!

    5

    Mr. Asher Dass was a professional. No hidden fees, upfront with each step he would take to diagnose. I appreciate that the diagnosis fee went towards the bill of repair. He was quite quick and efficient with his time and effort. Really a great experience from the initial contact to the finished job. Definitely will call again for repairs.
    Thank you again!

    5

    Same Day lived up to their name! I called first thing with a gas oven that wouldn't ignite and it was fixed before noon. Given the symptoms I suspected an igniter issue and Asher showed me just how that part was broken. He had the replacement with him and it was a nice, quick fix - and it's working like new! I'll happily recommend him to any/everyone for this kind of work.

    5

    This company was truly great to work with! We had an issue with our washing machine and Asher came to our home to help us fix it twice in the same day. I really don’t know many companies that are willing to provide that kind of customer service. Asher is very nice and took the time to explain things. This company is a great choice to help you fix your appliance problems!

    5

    Asher was GREAT. I called in the morning and he was at my house in the early afternoon. My dryer had not been working properly and he came out to diagnose. He was quick and efficient and very honest when he found no problems. He walked me through a couple of things I may have been doing wrong. I will definitely be calling him again in the future with any appliance issues.

    5

    Very nice and fast service. Fixed my dryer, changed parts and explained everything clearly and it was done within half an hour.

    5

    My LG washing machine was useless until repaired. Panic time. I was amazed when I called Asher at Same Day Appliances Repair. He was here just a few hours later, very knowledgeable and professional and had the needed part in his vehicle. The bill was less than I expected and we are up and running on the same day. Amazing. This will be my go to for all our future appliance issues. Very highly recommended.