Gutter reviews in Federal Way, Washington

WOW!!! I can't say enough good things about these guys. From start to finish they are the best. I started out my journey a bit skeptical do to all the things I've seen my friends try that never worked. I looked at several different gutter protection products before MasterShield. MasterShield was my last bid. Jim came out and showed me the system. Jim is highly knowledgeable and very professional. I ultimately chose MasterShield because rather than sitting on top of the gutter, if follows the same pitch as my roof. Because it follows the roof pitch, any debris would be more apt to roll off rather than get trapped on top of the gutter. When the work started the guys were great. The quality of work is amazing. While they were up there they even added some additional flashings to my roof that were missing at no charge. The system has now been up for about a month. I have a really steep roof plus I have a couple big valleys that dump tons of water right on the filter. I was a little concerned the system wouldn't be able to take all the water in a heavy downpour. Well, even with all the melting snow and the tons of rain, the system worked perfect. I couldn't be happier. Finally, no more cleaning out my gutters.

My complements to the crew, the foreman is top notch in prep, the work, and clean up.. super professional. Our house is tall and difficult, and these guys worked through some really rough rainy weather. Being a house flipper, I have seen a lot of contractors, and your crew is one of the best. The product as delivered and installed, was exactly as it was sold to us by Gabriel. We used to know it was raining by the the waterfall sounds of overflowing gutters, and now we only hear silence! Bravo and Thanks

Everyone from Leafless were wonderful to work with. From the salesman to the scheduler who went out of her way to fit us in. The installers were incredible. Friendly and hard working, they fit and finish of their work is remarkable. I highly recommend.

We learned about MasterShield at the Home and Garden Show in Portland in the spring. The salesman contacted us promptly and gave us an estimate for all new aluminum gutters with the MasterShield system. Installation was right on time, and was done exactly as advertised. It is not cheap, but I think it will be well worth it, and way better than climbing on a ladder in the middle of winter to clean the gutters. We haven't had any rain since it was installed, but I think it's going to work well.

60ties house with inverted shallow uneven drain impossible to have the shield attached .the kind installer struggled for hours " the solution" he came up with would not result in complete install, the mismatched colors were negated. bad communication skills from office without any inspection [ costs money] nasty call from the "salesperson"[who was already paid]. BAD company ,when you have issues, OVERSOLD the possibility of a shield. Taking NO RESPONSEBILITY in follow up. 3ft have been on my garage roof an eyesore collecting debris filling the { narrow uneven roof drain}the loose panel they left on the main house flew off in a storm. Leafless in seattle has terrible communication skills.
If you have inverted roof style drain. DO NOT RELY ON SUCCESS with this company.
Beware of cash or check downpayment.

Recieved a quote and appreciated the detail and communication. Needed gutters with a cover because our gutters routinely clogged every 2-3 weeks with all the debris that falls on them from our trees. We chose this vendor over others as they seemed to understand our needs as Pacific NW homeowners with lots of trees on our property with little needles and debris. So far we have had a couple of rainstorms and the gutters are doing well.

It was pleasant experience. Our options were explained very well and pricing was very clear. We did not have to find mailed coupon as they took that in the calculation. Install was done professionally by the company employees (not subcontractors). Post-install condition was cleaner than starting condition somehow. So far, the gutter and MasterShield work as advertised.

I have huge trees in my backyard and they are close to my house. Alders and pines are constant nusance for gutters. I have been using easy-on screens from Costco and they help but still require cleaning twice a year.
After putting on a new roof with life time warranty, I started looking for a better solution for the gutters. After looking into gutter helmet, leaf filter, and various other options, and checked few youtube videos, I eventually concluded that Mastershield is the right solution.
So I contacted Leafless in Seattle and Gabriel came did the estimate and quote, and explained to me in more detail on how it works. It was the most expensive option but the least maintenance option. So I placed the order with them. The crew came and estimated 3 days of work, and it ended up taking them 4 days. I really like the fact that they didn't rush thru the work, took their time to make sure all is done right. (because they offer life-time clog-free gurranttee, so it is better to do it right than having to come back to fix things!).
I am very happy with the result and I have refferred them to my nextdoor neightbor. It also looks very nice! They cleaned up my dirty ugly gutter and made them shine.

A few of my neighbors used their services in the past so I could see the quality and the performance of their product over many years which proved to work great. have done two projects with them and I am looking to the third one. They are reliable, credible, great quality and quick to respond. Highly recommended!

Excellent service every step of the way from on-site quote, to scheduling to installation! The Mastershield gutters are just what I needed contending with so much tree debris. Very happy with the gutter system. They're performing great!

We have used Leafless in Seattle twice (for two separate residences) and both times everyone we worked with has been super professional, helpful and efficient with the install. Highly recommend this service and their products as a worthwhile investment in your property!

Be cautious when dealing with this company. The installers were very good and the end product seems to be what we wanted, but the person who did the estimate was either incompetent or intentionally underbid the job. The installers arrived and almost immediately informed us of an issue regarding our drip cap which was going to cost an additional $1300. We were given a "discount" from that amount, but it was still considerably more than we expected. I certainly should have been more wary and careful about the process. I could tell there was a problem with the drip cap on the existing roof, but assumed it was obvious to the person doing the estimate.

Hired this company to replace the rusted gutters I had. The salesman/estimator, Joey, was a cool guy and had a big part in my selection of this company among 2 other estimates I had received. He was very punctual at appointments, and prompt in responding to questions, phone calls, and emails. I have approx. 450 ft of gutters with many inwards and outwards 90 degree angles. Work was done in 3 days and we noted corrections that needed to be made. Jim S., the owner and an extremely nice gentleman, did a walk-through and did not hesitate to get his best crew on the job asap to do what was needed to make this a highest quality install. I am an engineer with an great attention to detail. Given the design of the new gutter face, I knew that getting the pitch and the angles done cleanly would be a challenge, but the crew totally hit it out of the park and exceeded my expectation. Jim's integrity, commitment to quality, accountability, and focus on customer care is something you don't find too often now a days, especially in the thriving market in the greater Seattle area. I will have no hesitation to hire Leafless In Seattle in the future or recommend them to friends, family, an anyone that needs gutter work done, and want it done right.

Update based on company response to this review: the first time I called it was specifically to ask if Hoodsport was in your service area. I was told it absolutely was and you had someone out there as we were speaking doing quotes so it is not outside of your area and you were not doing me a favor by trying to do a remote quote, that is a service you offered to me. I called in May before our busy season so we could schedule a time to get our cleaner out to meet you for a quote but you never once even tried to set something up. The fourth or fifth time I called you said you’d send someone to look at the outside and I didn’t need to be there but again never called to set it up. This entire situation is on your company and your poor communication and your response to my review is unprofessional and dishonest.

Original post: I'm very disappointed in this company. We used them to install gutter protection on our garage a few years ago and they did a wonderful job and we love the product but when I reached back out to them recently to have them do a quote on one of our rental properties, they were abysmal at communication. I spoke to them 5 times over the course of 6 weeks. Each time they promised someone would contact me about scheduling a time to do the quote and each time they never got back to me. I really wanted to believe I could rely on them for future properties and lots of business going forward but I definitely will be taking my business elsewhere as their customer service and communication has gone south since we worked with them previously. I would not recommend them.

We purchased our home in July 6 years ago. The following September we were startled by the sound of water cascading over the gutters during a moderate rain. That began our gutter cleaning odyssey. We have all kinds of trees around our house from big leaf maples to fir and cedar trees and some in between. Something is always falling off these trees and clogging the gutters pretty much year-round. In the fall thru early winter we would have to clean our gutters daily to prevent them from overflowing. We’ve had them professionally cleaned which was good and sometimes lasted a few weeks if we waited until late December. We’ve purchased all sorts of tools to help clean the gutters. Special legs for the ladder. Telescoping poles with hooks. After 6 years of cleaning gutters, we decided it was time for gutter guards. I did some research and MasterShield gutter guards seemed liked the best choice for us. I contacted Leafless in Seattle.
Working with Leafless in Seattle has been a really good experience. The new gutters and MasterShield gutter guards were installed a few days before we had record setting rains. The guards and gutters handled the rain very well. We did notice a couple of issues. There was some overflow where a large percentage of our roof drains into a valley and a couple of gutter leaks at miter joints. I emailed Zoe and she had a team out within a couple of days. They made some adjustments to resolve the overflow and tested it with a water hose. The hose provided much more water than the record rains and the fix worked well. They confirmed the gutter leaks with the hose. They fixed the leaks and tested again with the hose. They also tested all the other miters to make sure they were ok, which they were. They told me before they finished if I noticed any issues to call the office. They said Leafless is a good company and they stand behind their work.
The new gutters and guards look great. After 6 years it’s very nice to finally hear water going down the downspouts instead of cascading over the gutters.

Very happy with our purchase! We decided to go with Leafless in Seattle to install new gutters and covers on our house. They were patient with us when we rescheduled the install multiple times due to delays with our other projects. The gutters were installed well and they look beautiful. Now that we have had a couple of heavy rains to test, I can say that the gutters work great, too! All the water gets through and the leaves that are dumping from the forest behind us just slide right off! I just hope it does the same when the cottonwoods and sticky pods launch next summer. For the parts of our gutters that were on flat roofs (vinyl deck and sunroom) we had to get Leaf Relief gutter covers (not enough angle to install Mastershield) but those have been easy to blow off with a leaf blower. Much better than what we had before (other types of gutter covers, foam inserts, downspout protector screens, open gutters, etc). The only downside is that they told us not to use Moss Removal products that contain Zinc because they will corrode the stainless steel of the MasterShield filter. I wish they had suggested some alternative products for that because I am having a hard time finding any moss removal products that don't have that in them.

Sleepless in Seattle has excellent service, communication, flexibility and true commitment to provide quality products and workmanship. I don't think I have had a better experience with any other company that I have worked with on home repair and improvement projects during the last 12 months totaling $140, 000. Their MasterShield product has the proper slope that matches the slope of our roof so that debris collections dramatically reduced on the gutter shields. It is the only product that has such a deep slope. They also have a unique solution for the gutter area at the bottom of the flashings for the roof valleys. They add a small section of gutter with the Master Shield product attached at a right angle to the roof valleys to dramatically reduce the amount of debris that normally collects at the bottom of the roof valleys. My husband is a senior and has vertigo so I don't want him to climb up a ladder to clean those areas for safety reasons and this product works. Our neighbor had it installed 3 years ago and has been pleased with the product. The installation crew also discovered that the roof had no flashings around the perimeter of the roof as required by city code and worked very professionally with the roofing company that was ready to install our new roof to be sure they were correctly installed. Also when Leafless in Seattle came to give an estimate he focused on the benefits of their system without high pressure. We got a bid from another gutter company for half the price, but chose Leafless in Seattle due to the company reputation and professionalism.

Crew was professional, definitely knew what they were doing. Work went as scheduled, installation is working great and looks great as well. They even came back to fix a pre-existing condition on some flow bypassing the gutter. I think they also have the best product in regards of design and long term functioning. Highly recommend Leafless in Seattle.

Leafless in Seattle installed our mastershield gutter system. Their attention to detail is excellent. They were friendly, professional and did outstanding work! And the product is really effective! No more sloppy gutters thanks to Leafless in Seattle!

Leafless in Seattle was very professional and the work was completed as with high quality and as scheduled. Some work needed to be done that was not in the original quote, but the additional pricing was very fair and the they were very transparent about the extra work.

I was very pleased with the work done by the crew that installed our new Leafless in Seattle gutters and guards. They not only did everything we expected they also pointed out and helped us correct some roofline damage that we were not aware of prior to the final installation. Kudos to all involved in this project!