Home Services reviews in Federal Way, Washington

4.8 based on 858 reviews Back to the listing
    5

    The cleaners were very efficient and timely. They went above and beyond with a deep cleaning for my home! They were non judgemental and worked around the clutter of my child's toys. I would highly recommend Maid Easy Cleaning Service!

    4

    Edit: I was contacted the next day and offered a partial refund or another cleaning. I appreciate the communication.

    First off the cleaning people were super nice. However, the cleaning job was super disappointing. The company charged $343 for a 500 square foot apartment. Which on my receipt states is a 749 square foot apartment. I originally booked about a month out for a 9am cleaning. Which was great because the unit needed to be ready the next day for a couple moving in. Three days before the schedule cleaning I get a call saying the cleaning time needs to be moved to noon. I agreed because what else am I going to do three days before I need the unit cleaned. Then about an hour later I get a text saying the cleaning will be moved again to 2pm. Okay great, I agreed again with the assumption that it was going to be an awesome cleaning due to all the five star reviews on google. Well I was super wrong. At first glance everything looked great and I thanked the cleaners and they left. However, once I started getting a closer look at things the unit was not move-in ready at all. There was dust every where. I took a damp cloth to the floor and just wiped up black dirt. Dust and hair still on the baseboards. It was just such a disappointing experience. My husband and I had to spend an additional hour and half wiping everything down and properly cleaning the floor. The one positive is the fridge was clean and they did pull out and clean behind the stove and fridge. This was my first time hiring professional cleaners. So it was my fault I did not do a deeper inspection after they were done. I just assumed everything would be taken care. They also charged my card on file that I was told was meant to hold my appointment. They never said they would charge the full amount without permission first. They never asked for authorization to charge $343 to the card on file. I feel taken advantage of by this company. Overall, just super disappointed.

    5

    Andrew, owner of Maid Easy Cleaning, and I recently did a cleaning together and it was a great experience. Andrew was very professional, knowledgeable, and on top of things. I would highly recommend working with Andrew and his team. They definitely deserve 5+ stars!!

    5

    Outstanding Cleaning Service – Highly Recommend Esmay!

    I recently had the pleasure of using cleaning services, and I am beyond impressed. From start to finish, the experience was seamless, professional, and stress-free.

    Esmay, the cleaner assigned to my home, was exceptional. She arrived promptly, well-prepared, and with a friendly demeanor that immediately put me at ease. Esmay’s attention to detail is second to none—every nook and cranny was spotless. She went above and beyond, ensuring that even the smallest tasks were completed with precision. My home has never looked or felt so clean!

    I wholeheartedly recommend this company to anyone looking for reliable, high-quality cleaning services. Thank you.

    5

    Danny did such a fantastic job deep cleaning our 2 bathrooms . Will have him out again . The company is very friendly customer service based and the whole process went very smooth and efficient from start to finish

    5

    They did a wonderful job. The price was very reasonable for what they had to do for my house. Maid easy cleaning I thank you.

    5

    Leslie did a wonderful job for a regular housecleaning. She was also flexible with our our pets and us working from home. Coordinating with Andrew was very easy. There was a communication & scheduling issue that both Andrew and Leslie handled well. I would recommend Maid Easy!

    5

    They did a great job, on time, thorough clean, good attention to detail, and left my place spotless!

    5

    Service was great, communication was fantasitc, and prices were reasonable. Maid Easy really went the extra mile with how flexible they could be when I wasn't able to be present for the whole cleaning. They made sure I was able to receive pictures for the final walk-thru and responded promptly to my calls/texts and they were very professional. Highly recommend them!

    5

    Maid easy was fantastic. I called last minute for a next day move out clean and it was fantastic. Anai showed up early and was a fantastic worker. She cleaned everything to a tee and even helped remove a nasty stain that had been there for the whole year. Would definitely recommend and call again

    5

    The service was great! Maid were taking their time on cleaning and make sure everything is spotless. That’s a plus! Will definitely go with Maid Easy Cleaning again if we ever needed a house cleaning service in the future.

    5

    Incredible experience from start to finish. I scheduled a move-out cleaning for my apartment, and Maid Easy Cleaning knew exactly what to do. They made my space look immaculate. The customer service was excellent, and the cleaners were very professional. I highly recommend this service for all of your cleaning needs.

    5

    They cleaned my parents’ home and did an excellent job. Thank you.

    5

    Clear communication from start to finish. Asked great questions about what I was looking for in the intro call, and set clear expectations. Reminder via email and text were helpful. She was on time and did a fantastic job, really happy with the results and feel the price matched the service. Looking forward to setting up regular services!

    5

    To start I have a disability the prevents me from being able to stand or bend down. I'm also a recent postpartum mom. They were very understanding & patient w/ me. No judgement. They gave me & my son our home back. Also to note nothing was missing so they are trustworthy & professional. Will definitely book again

    5

    Maid Easy Cleaning was incredibly easy to book with, and did an excellent job on my move out cleaning. Highly recommend their services!

    5

    My cleaner was very nice, on time and did a fantastic job! They made scheduling easy and simple. Would highly recommend.

    5

    Great service provided by Maid Easy. Results exceeded expectations all around. They went above and beyond to clean all areas of the home including our 3 car interior garage. Fantastic customer service and accommodated our last minute date request. Highly recommend for house cleaning and carpet cleaning.

    5

    Easy Maid Cleaning left my apartment spotless and made moving out a breeze for me. I did the move out clean, I swear they left the apartment cleaner than when I came into it. Thorough cleaning of the floors, fridge, oven, microwave, sinks, windows, bathroom, etc. — not to mention the two ladies were lovely to talk to! I will definitely use Easy Maid Cleaning again in the future, thank you!

    5

    We ordered a cleaning from Maid Easy Cleaning and we had a very unique situation happen to us where our first cleaner had to leave in the middle of cleaning due to a family emergency which we totally understood. (Cleaning out apartment is not more important than family) We spoke with Jason and Andrew and they promptly came up with a solution to send another cleaner to finish the job the following day.
    The 2nd cleaner was not the best and after calling Andrew and he then again promptly sent another cleaner to finish the job.

    I appreciate Andrews and Jason's professionalism, organization and quick replies for our concerns. They are about 100% satisfaction guaranteed and they delivered.

    I would recommend.

    Also ask for Jeremy as your cleaner. He is professional, cares about what you want done and will put sweat equity into cleaning. When we need another cleaning. I will be requesting Jeremy!

    5

    I had an emergency move and needed my apartment cleaned quickly. From time of appointment and finishing the job was less than 24h. the apartment is spotless. 10 out of 10 service from both the cleaning crew and the phone support staff!