Thriftway-plumbing
About the business:
At Thriftway-Plumbing in Federal Way, we specialize in providing comprehensive plumbing services. Beginning with a typical job like unclogging drains or repairing leaks, our skilled team delivers reliable solutions for various plumbing issues within your home.
Beyond basic repairs, we offer extensive expertise in installations and maintenance to ensure your plumbing system remains efficient and functional. From faucet replacements to whole-house repiping, count on us for exceptional plumbing services tailored to meet your needs.
Our commitment to quality extends beyond the job site, as we prioritize professionalism and transparency throughout every project. Join our growing list of satisfied customers in Federal Way by trusting Thriftway-Plumbing for all your plumbing service requirements.
Services:
All services 1Photos and videos
Hours of operation
- Mon – Sun
- Open 24 hours
Latest reviews
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JunSarah Hipolito8 June 2026
Charged so much for a simple work! Let them write their quotation in detail before signing any thing.
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Roger Kimble8 June 2026
Matthew was on time, very considerate of our property and quickly assessed the situation and gave us a thorough breakdown of the work and costs.
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Krystal Mortensen8 June 2026
If I could give zero stars I would.
I spent over 2k, less than 6 months ago for a new water tank to be installed. I came home yesterday to no hot water. Called and scheduled a time for them to come out the following morning to take a look. The guy calls at 7:30 in the morning on a Saturday saying he’s not coming out and there’s nothing he can do since it’s less than a year old. He tells me it will void the warranty and tells me to call the 1-800 number on the tank and they want their own people to come and look at it. He’s saying it’s some new thing. I have a young child at home and pleaded with him to come out to take a quick look. He’s 6 minutes away from my home. He told me that my emotions were not his problem and hung up. When I found there was no number on the tank I had to call back. He had blocked me. So I had to call from my daughters phone where a woman now answered and had an attitude immediately when I asked for the number. She said rudely, look on the side of the tank. I let her know that I did triple check and it wasn’t there. She provided me with an incorrect number but I was able to figure it out on google. I waited on hold with the warranty department for 40 minutes to find out what he said was completely untrue! They said we’re manufactures, not plumbers. Which made complete sense to me. Every other time I tried to reach back out to thriftway plumbing they would pick up and hang up without saying hello for the remainder of the day. They are my only resource for this tank and I feel abandoned in a time of need and even worse they overcharged me and scratched my floors dragging in the tank. This company is unreliable, unprofessional and unethical. I can’t believe they would treat their customers in such a disrespectful manner in a time of need.