Water Damage Restoration reviews in Gig Harbor, Washington

Servpro of Gig Harbor/N. Tacoma was prompt, thorough and professional when they assessed the water damage in the downstairs family room when a pipe burst upstairs. They eased this potential nightmare by finding unseen areas that also needed drying out. These professionals were courteous, provided a terrific explanation of the process and were a pleasure to work with. Our insurance company was pleased to work with them as they are known for the quality of service and thoroughness for each project.

After discovering an "in the wall" leak, we contacted this company. They were amazing. They were out to the residence by the next day and the work was completed on time. We were especially impressed by their knowledge of what to do and how to navigate the insurance claim since we were inexperienced in dealing with this kind of mess. They were helpful at every stage and treated us like a valued family member from the first contact until the last bill was paid. We had used this company before for standard carpet cleaning (both carry-in and wall-to-wall at a residence), they have always exceeded our expectations.

We had a water leak happen in our kitchen at the end of last summer. We had to have mold mitigation taken care of. Our first call was to Servpro and we are so happy about that. They sent their crew out and they got to work. It ended up being a bigger job than they originally thought and they made this stressful experience so smooth and easy. Their crew was always respectful and on time. Our biggest rave would be about how clean it was. They ensured to clean up after themselves and to keep the dust down to a minimum. We would recommend Servpro for sure and know we would choose them again in a heartbeat.

We recommend SERVPRO if you need water/mold mitigation. The entire team was so helpful as we recovered from a leak on the exterior of our home, where the source of the rainwater was difficult to locate. They were responsive in their communication and made it easy to coordinate around our schedule for our three children and other work going on at our house. Their estimate was very reasonable. They kept us well informed throughout so that we understood the process at each step.

The team at SERVPRO was amazing. After the 2 straight months of heavy rain earlier this year, a basement room in our office had some water puddles. I called the SERVPRO team at 11:52 and they were on site by 12:15, talk about a fast response time! Nicole and Matt were great and completed a thorough analysis of the of the entire building, which uncovered other minor water damage concerns. I appreciated that they gave us a detailed list and explained what they found. They provided us multiple air scrubbers and had the standing water taken care of that day. Less than a week later, their team completed all the necessary drywall removal. Matt and Nicole stopped by multiple times during the process to check in on the office. They were very easy to work with and gave excellent service from start to finish.

Thank you Nicole, Matt, and your entire SERVPRO Team!

Serv Pro of Gig Harbor was quick, professional, and thorough. I called them in regard to my bathroom flooding and they did a great job explaining the process and completing the work. We highly recommend this service.

Incredible company with wonderful people! Nexus Electric has partnered with our local Serv-Pro for years and recently began working with the Gig Harbor location, and the experience has been seamless. Everyone we've interacted with has been fantastic!

Very professional, experienced, quick and most of all, easy to work with from my perspective as an affected homeowner with severe damage.
THESE GUYS ARE FIRST CLASS IN EVERY FACET OF WATER REMEDIATION & CUSTOMER SATISFACTION!
I've HAD to use them 3 times, twice at my 2ndary residence and 1 time in Dec of '15 when a flash flood hit us late in the day at the Gig Harbor Eagles...we had 4" of water shortly covering an approximatly 2,000 sq ft floor in our main entertainment areas, our dance hall and dining area. In less than 8 hours the covers were over the floors and the heaters pumping hot air while the suction was picking up standing water!

Great Company. They did a great job and saved many of my items. They did a great job. They would do anything for me.

Prompt responders fixed the leak and restored calm quickly.

Ned, Simon and the team were great! I cannot say enough about how grateful I am for this company. The same day I called, they were at our house the next morning to install fans and dehumidifiers. They came back several times to see if the basement was drying correctly and also disinfected it. Overall, it was a good experience. They are definitely worth recommending... masters in disasters.

Ramona and the team saved our sanity. RestoPro responded immediately to water damage in our house twice. Tony and Doug worked hard to dry our house and treated it like it was theirs. I can't praise them enough! Call them immediately if there is ever a problem with water/fire damage to your home! It's like they are family.

Excellent job!

They helped a bad situation to go smoothly.

Josh answered all my questions and was very helpful, according to my wife.

The best! The best! They saved our property! Never hesitate to call them again!

This is a fantastic company with excellent workers. Everyone was extremely professional and courteous. Josh in particular.

Help is available quickly and with high quality. It prevented the walls and floor from getting wet. This company's service is second to none.

Excellent service for water damage restoration. The house was meticulously repaired and dried after heavy rain. The price was clearly stated.

Frank and his team arrived at my home within an hour. Super professional, fast, and clean. Highly recommended!

They were all incredibly pleasant to work with, and their attention to detail was exceptional. This firm was great and got us started on the process right away.