Flooring reviews in Kennewick, Washington

Kris is very helpful and quick to respond. 10/10 recommend.

These guys are fantastic to use for Carpet cleaning. Professional, and quick.

Amazing work! Great prices, quality material, efficient, clean and very kind. Would recommend to anyone!

Always does a great job on our projects. Kris is a great guy to work with!

Edwin has been wonderful to work with. The flooring is beautiful and reasonably priced. Definately check them out!

We have the absolute BEST rep - we love Kris Jones!! He's always so energetic and efficient, he communicates clearly and never disappoints!

John the manager at PG Long made it so easy to schedule my carpet cleaning! Results were fantastic and service was great! I appreciate PG Long making it easy and affordable for me to get my carpets cleaned! Thank you John!

There is not a more professional Company to do business with than this company. Chris goes above and beyond to make his customers happy. He was recently at a job site at the beginning, he quickly found solutions to issues as they arose and at the end he was there to ensure that we his customer had a good experience.

Thank you Bonnie

So thankful for our incredible rep Kris Jones and Brandon on the carpet cleaning side, I've had the pleasure of working with both of them at multiple properties and always appreciate how thorough and kind they both are! Glad I got to see Kris today for my last day covering Phoenix Manor & Seville.

Great company, Brandon and Kris are my go to guys at the Kennewick location. Both of them are very knowledgeable, willing to answer any questions that I have and most important they are not afraid to get out in the field when necessary. I work at an apartment complex and the work is consistent no matter who they send. Their guys always show up with a smile and ready to work. I recently had a patch done and Brandon made it look like it was never there. 10/10 recommend for all your flooring needs!

Jon, Brandon, Edwin and Tandy are always a pleasure to work with over the years at multiple apartment communities! They are reliable, trustworthy and always provide top notch customer service!

PG Long is are amazing to work with. They are our go to for carpet cleaning and flooring install and
their customer service is top notch. John, Tandy, Brandon, Noe, Kris, and Edwin are amazing!!

Wonderful flooring company you can trust! We have used others in the Tri Cities at our apartments and rentals and so far PG Long has stood above the rest! They are very up front with each cost (and let me tell you they will help you save), they will not hit you with hidden fees or additional costs without discussing first. They do an amazing job on installs and follow up and Kris makes you feel like family. They are a breath of fresh air for sure!

PG Long has provided exceptional customer service for our apartment complex, Navigator Villas. Working with Edwin, Tandy, Brandon, & John have been a pleasure; they are all incredibly kind and always ready to assist with our property's needs. Their dedication truly stands out and makes a positive impact on our experience.

This is the group you want to do business with. Very professional and courteous. When Edwin took my call and agreed to help with the carpet needs I had, I immediately felt reassured in the person I was speaking with on the other end of the line. He listened thoroughly, made some great suggestions and provided solid advice on product considerations. Process of working with them was seamless: placed my order, got given my scheduled date, and enjoyed watching them come in and do an absolutely amazing job in my home. Do you have some residential or commercial flooring needs? Call up PJ Longs...you will not regret it.

I consistently rely on PG Long for carpet cleaning and replacements, and they are truly the best team to work with. Brandon, from the cleaning team, maintains excellent communication, always informing me of his arrival time and proactively addressing any concerns. He is dedicated to ensuring the job is done correctly the first time, making the entire process seamless. I trust him completely with all my carpet cleaning needs.

On the replacement side, I frequently work with John, who handles any challenges with professionalism and efficiency. I have full confidence that any issues will be resolved when he is involved.

Additionally, Tandy, who manages scheduling and customer service, does an outstanding job coordinating everything with precision. Her attention to detail is invaluable, and I truly appreciate her efforts.

Thank you to the entire PG Long team for your exceptional service!

I am commercial customer of PGlong so get frequent carpet replacements at the apartments I manage. Kris Jones our sales rep is always so on top of everything and super knowledgable. I have also used them for my own house. I would 100% reccomend PGLong to anyone for flooring needs!