Reviews of local pros in Kennewick, Washington

Cooper did a fantastic job cleaning my house

Second time I have used this company since 2016 when they restored my water damaged kitchen then remodeled it entirely. This time, Summer of 2023, I had pet damage in a basement corner that was just awful. They fixed it nicely and very quickly. I will have them install new carpet down there next. The only box I didn’t check in this review was “Good Value”, since, strictly speaking, I do not know that as a novice, but I rather think so. Since our experience in 2016 was so good I did not even bother to go out on bids with other companies included. Highly recommended.

Excellent choice to do a restoration after water damage to my home. I was notified when the workers would be arriving, which allowed my wife and I to plan our day. The workers were polite and respectful. All were experienced craftsmen. The workmanship was high quality. Recommend without reservation.

These guys did a great job! They were very attentive and on time at every appointment. They explained to me the process and helped me to understand if I should go through insurance or pay out of pocket. Barry did a fantastic job getting me an estimate of costs and making sure that we were satisfied with the job. The other two guys that came to check on equipment though out the week were also very nice, timely and professional. I will work in the insurance industry and will absolutely recommend them!

Great to work with. Good communication and straight forward. Clean work.
First choice removed and fixed the sheet rock around our sliding glass door at our house. Their work was clean and their employees were very nice, very professional and cleaned up when they were done! I would recommend first choice to anyone. Very happy.

Anthony and Don were absolutely wonderful to work with. From the minute they showed up to my house until the time they were finished. They were professional and kept my mind at ease as they took care of everything. They removed the water damage materials quickly and bagged everything and removed it from the home. They vacuumed up all the mess and even wiped down my floor that had gotten drywall footprints on it. They took all the pictures off the wall and took care moving furniture out of the way and kept everything covered. They checked in one me every day through the drying out process and were always good to call before coming out. Highly recommend these two gentleman!

1st Choice Restoration came it and quickly did all the they need to do while giving me peace of mind. They communicated well and walked me through every step of the process. I would highly recommend them! Rest assured you are in good hands!

Darrel was a very good project manager who responded quickly to my questions and periodically visited to oversee and check on the restoration progress. All of the First Choice Restoration craftsmen were good, but Dean did the lion’s share of the work. He is very skilled and meticulous in the work he does. From carpentry, to cabinet installation, to laying vinyl plank flooring and reinstalling carpet and padding all of his work was completed with the utmost care and quality. It was a pleasure working with First Choice and I highly recommend them for your restoration project.

I just moved into a lovely apartment the only down side is the main room smelled like wet dog! The apartment complex had it cleaned twice and even then it still smelled. I called First Choice last Saturday and they go me in right away and they got the smell completely out! I would 100% recommend them for any of their services! They are so nice and care about the service they provide!

First Choice Restoration has been phenomenal, great communication, service and very dependable, Rory is very knowledgeable and professional, the carpets being cleaned look brand new! Nick has been Awesome, he is always available to communicate and schedule us in. The whole team is Fantastic.

From Anthony to thank John J., Robert, Jon W., Ricardo, Amy and Kerry. Everyone that worked on our house did a wonderful job. We would definately recommend First Choice Restoration!

Our basement flooded. We chose 1st Choice because we like the honesty of Barry. He went above and beyond working with our insurance adjuster. Which was not an easy task. Once the insurance money was secured 1st Choice got to work. We could count on them being here by 7:30 every morning, working hard to get the basement done. Helping us get the flooring we wanted and stay within our budget. The floors are beautiful and done right. All the employees were so knowledgeable about their jobs and very respectful. They cleaned up every day. Loved getting text’s every night to let us know who would be at the house the next day. I sure hope we don’t flood again. But would not hesitate to call First Choice to come help us again.

Nick and his team were great. They were always on time, very responsive, and knowledgeable. I would definitely use this company again. I would give them way more than 5 stars, closure to 10.

What a relief to have young men show up so willing to do hard and very dirty work with smile .
So polite, professional, clean, informative, and helpful.
They made my leak emergency situation not a bad day after all.
In fact a pleasure to meet and talk to.
Service above and beyond my expectations.
I have never left a review online, so that speaks volumes to my satisfaction.
#firstchoicerestoration
Thank you

Had an emergency due to some unexpected water damage. While getting my Central heating/air units replaced I called, and Thomas got me in quick, and came out with his team Kadin and Cooper. They came out and assessed the water damage for the floor where my furnace goes and checked my floor joist. They were able to make sure the floor joist weren’t damaged, and the water damage spots were dry, and no mold growth had started. They gave me a big stress relief and helped set my mind at ease. Thank you again Thomas, Kadin, and Cooper

I want to give a excellent review for this company!
They have been nothing but helpful with my home damage!
Dustin and Big Mike have been truly the best guys!! Above and beyond whatever I've asked of them!
And Rory with the carpet cleaning was so helpful in explaining the process of the cleaning we received.
Thank-you to this company for the comfort we received from a traumatic incident.
5star service all the way!!

Experienced a loss and was referred to first choice with everything going on I didn’t know what to do Kadin and cooper, put my stress to ease not only did they help me with my water loss but helped me with dealing with insurance. What an amazing team and honest working men ! Would definitely recommend this company to my family and friends ! THANKS FIRST CHOICE !

First Choice Restoration was so quick to respond! They were on site within 1 hour of my call. They put my mind at ease with my tragedy. I would choose First Choice over and over again!

I can't say enough great things about Nick, Kadin, and Cooper! We had a mold issue under the flooring caused by concrete that honestly had us super stressed out — but from the moment these guys showed up, I knew we were in good hands. They were unbelievably professional, incredibly polite, and just overall awesome to work with.

They carefully taped off the entire area to keep everything contained and clean, and the attention to detail was next-level. It was clear they weren’t just trying to get the job done — they were making sure it was done right. The results were amazing, and they walked us through everything they did.

On top of all that, they were genuinely the coolest crew to have around. Friendly, respectful, and clearly passionate about their work. If you ever have a mold issue, ask for Nick, Kadin, and Cooper — you will not be disappointed. Cannot recommend this company enough!!

I cannot say enough about these guys! Our apartment flooded and they quickly responded and set up the equipment needed to dry everything out. Very friendly and experienced! It was a rough 5 days but they got everything taken care of. Thank you so much.

This 5 star review is about Michael Chang. He is professional and personable! He came in to a very big botched job and did an awesome job!!!