Roofing & Gutters reviews in Kennewick, Washington
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From our first conversation to the installation of our gutters… wonder experience!! Their customer service is outstanding!! We were a little nervous about getting gutters as we have an unusual roof line and didn’t want the gutter to be the first thing people saw when they looked at our home… They did so much better than we ever could have imagined!!
Thank you Gutter Kings for a job very well done!! -
Courteous, quick installation of gutters on my whole house. We were so happy, we decided to hire them for our rental too. Low pressure sale and by far the most affordable estimate we received. We were really happy to be able to use a local company.
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When we first moved to the Tricities our home didn’t have gutters. We were new to the area so we didn’t know who to hire to install gutters.
Unfortunately at the time we didn’t know anything about the “10 Points to Hiring the Correct Contractor” that Gutter Kings Construction believes in. We ended up hiring a company recommended by a realtor.
Over time we noticed the gutters were leaking behind the gutters. Also we didn’t ask about having some kind of gutter leaf guards installed either.
Scott from Gutter Kings Construction was recommended to us. We called Kerri at Gutter Kings Construction to see if Scott was available to come out and see if some kind gutter leaf guards could be installed on our existing gutters. Scott advised that our gutters were a facia type gutter and there wasn’t a recommended solution for those type of gutters. Scott advised that in order to fix the leaking gutters and have gutter leaf guards installed it would be best to remove the old leaking gutters and install new ones that would accept gutter leaf guards.
We did our research after that and found there really wasn’t any gutter leaf guards that would work with our existing gutters.
We eventually called Kerri and asked if Scott could come back and give us an estimate to remove our old leaking gutters that usually were filled with leaves and required getting up on a ladder many times each year to clean them out.
Scott came out and did a comprehensive survey of our existing gutters and pointed out the improperly placed downspouts that were directing water near our homes foundation as well. Scott went back to the office and latter that same day Kerri emailed us a comprehensive written estimate to perform the work to remove the existing leaking gutters and install new gutters with gutter leaf guards. We had previously looked at customer reviews and completed job site photos of Gutters Kings Construction work and we decided to hire them.
Kerri called and let us know when the next opening on the schedule was.
When that day arrived they sent out Trent to remove the old leaking gutters and Scott cleaned up the old gutters on the yard and hauled them away.
At that point Trent showed us what the previous gutter installers from the other company had done that caused all the leaking gutter problems and the damage that had been done to our roof flashing.
I asked Trent if I needed to get a new roof installed to repair the problem.
Trent said no that he had a solution that would redirect the water away from all the damaged roof flashing caused by the previous installers from the other company.
Thank you Gutter Kings Construction for “Making Gutters Great Again”😊 -
Professional and fast installation
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Great job and well priced
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Very professional,knowledgeable and polite! Thank you!
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Great customer service! Quick polite and professional. Highly recommended!
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I called for an estimate had the owner come down and get measurements however;Never got the estimate or call back.Still waiting today.Suddenly feeling
gutteless in the rain!! -
Great company! Scott was so nice & easy to deal with. I highly recommend Gutter Kings Construction!
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So pleased with our gutters from quote to install. We have neighbors wishing they had called Gutter Kings. Our house finally looks finished 🤩
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Everyone that I have involved with at Gutter Kings have been incredibly customer service oriented. Their workers are professional and hard working and the end product was very good and was a good value. I highly recommend this company!
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I had a great experience with Scott and the team at Gutter Kings. They were all professional and did what they said they would do! An issue came up and it was quickly addressed.
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The crew was great and very professional. They finished sooner than expected and everything was cleaned up before they left. The gutters look amazing and we haven’t had any issues at all. We honestly didn’t realize how much we needed them but that was apparent after our first rainstorm! Wish we would have gotten them sooner!!
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Gutters installed incorrectly with water collecting at end without a down spout and leaking between roof and gutter. Unfortunately you won’t know this until it rains or it’s time to clean your gutters. Called to address issue and their response was that we approved the work and if we did want someone to come out for repairs they could nor would not schedule a time as they never know when they would be in our neighborhood. I guess you are to climb on a ladder and pour water down the gutter to ensure it drains properly and to get a level to make sure that everything runs downhill. They got their money so anything beyond that you’re out of luck. I guess next time someone asks I’ll refer Gutter Girl.
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Do not recommend. I called about gutter cleaning and the person gave me an appointment for someone to come out and give me a quote two days later. They never showed up. I called them twice and they didn't return my call. On the other hand, I called Wayne's Windows with the same request and the owner came out three days later to give me a quote. Guess who got the job?
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Excellent work. Quick turnaround from estimate to order and install.
Very affordable. -
Trent and Devin are first rate. Very professional in communicating with us what the plan was, and installing in a timely manner with great results. Gutter Kings Construction helped in turning our house into a home. Great job...
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Update - finally got my gutters fixed after my contractor had to take him to court. Took over two months. Ended up being a very simple fix and would have taken nothing for him to do that. Too bad he did not get that.
11/04/2002
Horrible job. Gutters leak like a sieve. He won't fix it. All I will say to the response is if they call that a heavy line of caulk, shame on you. That looks horrible. Pictures don't lie, but people do. -
If I could leave 6 stars I would! Scott is a stand up guy, honest & hard working. very professional and will go the extra mile! I highly recommend Gutter Kings, he has a great team, support local businesses.
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Great experience with this company. Karla in the office was amazing! Super efficient and personable. Even handled my color choice change smoothly (sorry about that).
The crew doing the install did great work and did it quickly. They even arrived to the install appointment early; which is rare these days with contractors. We recently have done a lot of work to our home and have dealt with a lot of sub-contractors. Not kidding, in our experience more than half of them miss appointments or are at least late. Nice to see there are still good contractors out there.
Highly recommended for your gutter job! -
The installation team at Gutter Kings lead by Trent along with Brandon & Dominic did a fantastic job on the installation and the materials are high quality. I can tell the difference and improvement between the new gutters versus the limited areas that already had gutters. The gutters are substantial and much better than the type I have installed with parts from the home center. All three Gentlemen were very professional and explained the work they were doing and compared it to the quote. Trent even found my screwdriver that I left on the roof when installing a security camera!
I highly recommend Gutter Kings for anyone considering installing gutters in the Tri-Cities, WA area or anywhere in their service area.