Reviews of local pros in Kent, Washington

Worst company ever. In process of filing a lawsuit based on there substantial negligence. Only reason went through them was because our builder required us to to keep warranty. Even builder fired them due to too many problems. Will lie to you.

Update
In there response they say please verify your name cannot verify. Its exactly the first and last name company had when i hired them, paid them. They will know my name soon enough when lawsuit is served on them. This is also a common response they give to other dissatisfied customers.

Northwest climate installed an AC at our home at a very short turnaround time. Many reputed hvac companies were not willing to take the project up since they dont carry the brand that works for the space we have. A few others were pointing out to supply chain issues for their inability to complete an install before summer, or were not responding to questions/ customizations.

Northwest were able to find the equipment needed and complete the install within a week of quote, and very well in advance of summer. They did a test run and it looked good. Now will have to wait for the summer to see how it holds up. They were also very reasonably priced.

We used NW Climate Control for all of are projects, 4-6 custom homes per year with at least 2 independent hvac systems per home (2-3 years). They will not install units per manufacturers recommendations or to code, because they 'know better' (VOIDS MANUFACTURE WARRANTY). They have failed to support are customers and warranty claims, which cost us a lot of money to find a 3rd party contractor to fix misc. issues. I would not only NOT use them. We are almost at the point where we should Sue them to recover lost profit. This company is a bad joke at best. RUN.

Our furnace wasn’t doing its job and my family found them by their website. Great company. Fast and quality work. Replaced us a new furnace and restored the heat in our house. I would highly recommend them to everyone!

Our furnace gave up on us on a cold day. Northwest Climate came out the same day found the issue and recommend that’s we get a new furnace. Same day they stayed up late but finished the job and installed us a brand new furnace. Thank you

Had an amazing experience with this company. Found them on Google in our area and gave them a call. They came out and gave us a reasonable price. Two technicians showed up on time as scheduled and finished the job same day as promised. They walked us through the new system and shower us how everything works. Now we have a new furnace and heat pump in our house. We very highly recommend Northwest Climate Control.

I would highly recommend NW Climate Control don’t see a reason for all the negative reviews here, they quick to respond, the service tech was very clear about the issue and fixed everything very quick. So Our furnace died in the middle of the night and it was freezing in the morning in our house, couldn’t get anyone to come out for couple days and help us. When we reached out to Nw Climate, technician showed up in the new hour, inspected the furnace and found the problem. In less than 20 minutes restored the heat in the house. They have also recommended for us to change our old 16 year old furnace to higher efficiency furnace to save on our monthly bill. At that time they had a promotion going on for furnace and heat pump bonded. After thinking about it for few weeks we have decided to go with it. We called them back and got on their schedule. Day prier the install we had a schedule person call us to double check if the time we agreed on is still okay with us. They showed up on the day scheduled, on time, walked us through the presses again begin the work. After all the work was done, they walked us through the new thermostat set up the app on our phone and showed us how to control everything. It’s been a month now and everything is working great

Absolutely terrible experience with our HVAC/Heating installation. We've had issues with our system since the day we moved into our new home, which they installed. When we reached out to BelRed Heating for assistance, their technician was appalled by the subpar work, stating it was the worst installation they'd ever seen. The problems are numerous, including cracks sealed with cement to cover up shoddy workmanship. To make matters worse, the air flow in our home is severely compromised.
Their subpar installation and poor quality materials led to a complete system failure, forcing us to replace the entire HVAC system in a shockingly short span of just a few years. This level of incompetence and lack of durability is unacceptable
I would strongly advise against using this company.

Very professional

Very professional, detailed and timely.

Absolutely recommend JN Heating. Service was fast and very professional. Thank you JN Heating for your help !

He was friendly, professional and efficient.

JN Heating & Air should be your only stop for HVAC! Thank you so much!

Was very professional nice and friendly. Very knowledgeable and would recommend service .

The furnace now will not stop running past the set temp and there was a gas leak

This is such an and professional team. Gene was the first to come to help with a quote and to explain about the system.
The installers were Nick and Tin. Arrived on time and worked after hours to get the job done.

Excellent experience with JN Heating and Air. They were able to resolve my A/C issue quickly, just in time for the heat wave. Pleasant demeanor and great customer service. Highly recommended!

Professional and honest work. Will definitely rely on JN Heating and Air for all my HVAC needs. Great pricing.

They came very quickly. The part was in stock and my heating was up and running that day. The technician was very kind and I would use them again.

I wish there were more stars!! Nick was so pleasant, polite, and professional - it was refreshing to have someone so knowledgeable and informative servicing our heating system.

Nick was fantastic! he showed up on time, ws friendly and knowledgeable. He diagnosed the issue accurately, and got to work. He worked effectively and efficiently. He fixed the issue the first time and now my unit works.

As someone that also works in the trades, I know that customer service and technology knowledge matters, and he has both!