Excel Carpet Cleaning

This morning Excel Carpet Cleaning came out to our house to clean our 9 rooms of almost 40 year old carpet. They had not been steamed cleaned in a long while, (the last time they were cleaned, it was with a dry carpet cleaner.) After investigating the best method for deep cleaning very dirty carpets, I discovered that hot water extraction or steam cleaning was the best method. I liked that Excel Carpet Cleaning is family owned and that they use environmentally-friendly products. Our technician’s name was Ian. He was very punctual, went right to work and did a great job treating our very stained and well-worn carpet. He is a perfectionist, (which I liked, because I am too.) Their prices are good; they were having a special, 5 carpeted areas cleaned for $249. We paid more because we had 9 rooms to clean and I wanted a few extras services for our dirty carpets. Ian threw in a few freebies as well; (he cleaned the area rug in front of our door, our new carpet on the stairs and used a special carpet scrubber in our workout room.) If you are in the market to get your carpets cleaned, I highly recommend Excel Carpet Cleaning to get the job done.

My tenant neglected to order pet cleaning as a part of carpet cleaning. The owner Mike came out and redid the cleaning himself plus pet cleaning. He only charged me for the difference - pet cleaning - even though this wasn't his fault. Wow! This is what customer service is about. We need more small business owners like Mike who make a honest living and treat customers like their neighbors - like in the old days! I am definitely going to be a repeat customer.

I had old dirty carpet that had not been cleaned in a few years, Sam came out to clean the carpet, the carpet came out much cleaner than I would have imagined. He arrived on time, did a quality job in the time he said it would take, and charged a fair price. I am going to recommend them to the people I know. Thanks