All reviews for Excel Carpet Cleaning

This morning Excel Carpet Cleaning came out to our house to clean our 9 rooms of almost 40 year old carpet. They had not been steamed cleaned in a long while, (the last time they were cleaned, it was with a dry carpet cleaner.) After investigating the best method for deep cleaning very dirty carpets, I discovered that hot water extraction or steam cleaning was the best method. I liked that Excel Carpet Cleaning is family owned and that they use environmentally-friendly products. Our technician’s name was Ian. He was very punctual, went right to work and did a great job treating our very stained and well-worn carpet. He is a perfectionist, (which I liked, because I am too.) Their prices are good; they were having a special, 5 carpeted areas cleaned for $249. We paid more because we had 9 rooms to clean and I wanted a few extras services for our dirty carpets. Ian threw in a few freebies as well; (he cleaned the area rug in front of our door, our new carpet on the stairs and used a special carpet scrubber in our workout room.) If you are in the market to get your carpets cleaned, I highly recommend Excel Carpet Cleaning to get the job done.

My tenant neglected to order pet cleaning as a part of carpet cleaning. The owner Mike came out and redid the cleaning himself plus pet cleaning. He only charged me for the difference - pet cleaning - even though this wasn't his fault. Wow! This is what customer service is about. We need more small business owners like Mike who make a honest living and treat customers like their neighbors - like in the old days! I am definitely going to be a repeat customer.

I had old dirty carpet that had not been cleaned in a few years, Sam came out to clean the carpet, the carpet came out much cleaner than I would have imagined. He arrived on time, did a quality job in the time he said it would take, and charged a fair price. I am going to recommend them to the people I know. Thanks

My family and I recently just purchased a home that required carpet cleaning to remove dog odor. We contacted Excel on short notice and they dispatched Sam who did a phenomenal job. Mind you, we failed to arrange our utility transfer and our power was off at the new home the entire time Sam was cleaning. Yet he powered through and hit three floors of carpets, stairs, hallways and all. No evidence dog odor and our carpets were spotless. Sam did an exceptional job and I would definitely recommend Excel to family, friends and those of you reading this!

Scheduling with this company online is very easy. Calling is fine too - but it’s nice to see the options. They do a great job on our area rugs, and our 20 year old Berber carpet look fresh and new. We’ve had pet stains to deal w/ every time they’ve cleaned our carpets, the spots are gone. We really appreciate the work they do. We’ve used them for 4 years now.