HVAC reviews in Mercer Island, Washington
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Scam and fraud alert! This place doesn't exist - Astro Heating doesn't have a business license. I checked on sos.wa.gov. I visited Island Crest Plaza (8015 SE 28th Street) and there is no such business there. They don't have a website. And I suspect the 3 other Seattle-area locations don't exist either.
When you call the number the person who answers will redirect you to a site called Premium Home Services and try to get you to pay for a home service subscription. You can Google "Premium Home Services scam" to see the racket they are running.
All these 5 star reviews are fake .. Google really needs to crack down on these. -
We had our air conditioner serviced last week. The technician was helpful, polite and experienced. He kept me updated throughout the process. We were very impressed with his work.Will highly recommend.
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I have been using Astro Heating & Air Conditioning to maintain our furnace for quite a few years and the technicians are always prompt and perform the work well. I would definitely continue using them again.
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I had a very nice experience with them! They were very prompt in responding to my request for service, and provided me with an estimate via email within 24 hours. The technician showed up on time and was very professional. He explained everything he was doing, and left the house as clean as he found it. I would definitely recommend this company!
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In this business, good service means everything to its customers. They carry brands that can be depended upon and at competitive prices. You can't go wrong with Astro Heating & Air Conditioning as your go to company, it's mine.
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Astro Heating & Air Conditioning called to let me know they had a cancellation so I took it. Mike showed up right away. Once I explained the problem with the air conditioner he knew the problem. He was very professional and very knowledgeable. I would recommend this company.
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Astro Heating & Air Conditioning came out instantly when my 25 year old mothers a/c kicked off. They were flexible in getting a specialist out to her house in a timely manner. I felt they were honest in which options I had, whether it was to repair or replace the system. Thank you Astro Heating & Air Conditioning, God bless you!!
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My system seemed to be working hard to maintain a reasonable temperature during the first few days of the year. I called a competitor and did not receive a return call. The next day I called Astro Heating & Air Conditioning and was able to set up an appointment for the same day. Guy who made the visit was direct, honest, and efficient. My system needed coolant and seems to be running normally after that was taken care of.
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I had a minor but incredibly annoying issue with the pilot light on my furnace going out repeatedly. They fixed it perfectly on the very first try, and it hasn't gone out since. Such reliable, precise repair work, I'm so relieved!
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Mercer Island Heating & Air Conditioning is a reliable organization. Their expert was on time, made a rapid diagnosis, and got my air conditioner operating efficiently once more. He was cordial, informed, and considerate of my house. Without a doubt, I'll use Mercer Island Heating & Air Conditioning once more. Excellent service from start to finish!
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The technician was knowledgeable, polite, and efficient. He fixed the issue quickly and gave helpful maintenance tips. My HVAC system is running better than ever.
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When the technician arrived, I was impressed by his thorough inspection and attention to detail. He explained everything clearly and offered helpful maintenance tips, which I appreciated. The entire process took about 40 minutes, and now my A/C is running smoothly. It's reassuring to know my system is in good hands with such knowledgeable professionals.