All reviews for Shocking Difference LLC

We had a great experience with Shocking Difference! They replaced a few breakers for us and installed an EV plug, and everything was done professionally and efficiently.

Jared Cline was our technician, and he was excellent. He was knowledgeable, courteous, and took the time to explain what he was doing and why. The work was completed neatly, and everything is working perfectly.

It’s hard to find reliable electricians, but this company definitely lives up to its name. We would absolutely recommend Shocking Difference — and especially Jared — to anyone needing electrical work done!

I recently had the pleasure of working with Shocking Difference for some electrical work at my business, and I couldn't be happier with the experience! As a fellow small business owner, I know how crucial it is to find a reliable team, and this company delivered.

From the moment they arrived, the team was professional and friendly. They took the time to walk me through the entire process, explaining each step and providing multiple options to choose from. Their transparency and willingness to answer all my questions made me feel reassured that I was in good hands.

Not only were they efficient and trustworthy, but their attention to detail was impressive. I highly recommend Shocking Difference to anyone in need of electrical services. They have earned my five-star rating, and I look forward to working with them in the future!

Shocking Difference was at our residence to install a manual transfer switch for us. The showed up late on the date of our appointment 4/14/22. They did wave there service fee for being late. Due to the fact that they had to order parts they were unable to finish the project. I never received a call when the parts arrive. I had to call them to check and see if they had received them and schedule the second appointment. They came out on 5/6/22 to finish the project.
A couple days later I had a light flickering issue in our bathroom. I ordered some replacement bulbs and when they arrived I replaced the one that I thought was the issue. Things seemed ok for a while and then we started having the same issue again only the fan was fading out as well. I went and checked the breaker box and you could hear electrical noise coming from it.
I called Shocking Difference and tried to schedule an appointment to get someone back out. The receptionist told me the soonest I could get an appointment was a month out. I explained to her we were leaving town and that we needed it looked at sooner. She just suggested that we just use another bathroom.
I hung up and called another electrician and he was able to squeeze us in within the next three days when I explained my issue.
When he got there he opened our panel and immediately shut that breaker down. When he removed the front of the panel he pulled that breaker and found it was broken and was arcing out. Additionally the breaker next to it was zip tied in and the zip tie was not allowing the broken breaker to seat properly. Which he believed broke when they tried to tighten it down.
Now I can’t 100% say that this was done by Shocking Difference but, they were the last people in the panel and the issue started shortly after they completed there job. I do know that they showed no urgency to get back out and look after I explained our issue.

Since my original review Winona from Shocking Difference has reached out to me and apologized for the above issues. She genuinely seemed to care and was very generous with her refund and she personally deserves 5 stars. I have changed my original rating from 1 star to 3 stars. I wish I could go higher but, the fact that we could have had a fire and who knows how much damage just doesn't allow me to go to 4 or 5 stars with the experience we had. I will say this I believe ownership/ management takes these things very seriously and if the situation arose and I needed an electrician I would use Shocking Difference again.

Just had 2 guys come out to look at a single receptacle, quoted $512 JUST to look at it. Do not use these clowns, black hills, reliable or capital electric are all better choices.

Edit: just got a phone call from someone telling me I was wrong that they were going to charge me $512 just to diagnose the problem, playing semantics... do NOT use these people, they overcharge...use any of the ones I mentioned above. Do not let the response from the owner below me confuse you, they DO charge more than just the outlet. I asked only for the outlet to be fixed and they started out at $512. Then tried charging another $120 for a new outlet. Stay away from this company at all costs if you value your money.

My husband is elderly and is having problems with his mind. He called Shocking Difference Electric to install a dimmer switch ( he provided the dimmer) and install two breakers and run a line to 3 electric boxes. The work looks like an amateur did it. They were at our house for less than 3 hours, not a lot of materials were used. The total bill was $2850. . They took advantage of my elderly husband. Do not use this company. They are not honest or ethical.

We bought an induction stove. We had noted 2 spaces in the electrical panel for the range, but when we pulled out the old stove, there was a 120 outlet. Shocking Difference looked at the panel, looked at the outlet, went down to the crawlspace to look at the wiring, then quoted us $2800 to run a new 240. This seemed quite high, and I didn't care for the sales tactics of the electrician ( he made sure to point out he was a disabled vet before showing me the numbers. I have a diasabled vet father who would never dream of using his service injuries to hawk overpriced services. It's offensive.), So we got another company on for an estimate. He took one look at the panel and the outlet, where you could see they had caulked the outlet into a square hole, pulled the outlet and found that we did indeed have a 240 that the previous owner had split. His bid to rewire and put in anew outlet? Under $300. He confirmed that any decent electrician would have seen what we saw and that it was a choice to go for the bigger payday. Very disappointed in Shocking Difference, to say the least. An utter lack of ethics, or is it expertise? Not sure which one is worse in this scenario.

I recently had 2 guys come out to my house I share with my partner and found them to be extremely unprofessional. They wanted to charge $512 to replace a single outlet but they disguise it by saying its just the diagnostic fee to find out whats wrong with it. Later I was sitting with my roommate when he got an extremely unprofessional call asking him why he lied about it being $512, when he didn't, that was the price they gave us. Calling to harass people and play semantics about pricing and servicrs because they left a 1 star review on your overpriced service is another level of arrogance.

Terrible company. Use anyone else but them, way cheaper without any of the hassle. I called more than 2 people to come out and look at a problem I had and then got chastised for calling more than one person, thats what everyone does. You never go off the first bid, and this company doesn't give bids over the phone like most places do. I used another company and told them about my experience with shocking difference, to find out this employee used to work for them, and that they do overcharge people and dont give appropriate benefits to the employees.
Hope this place goes under.